{ "name": "ElevenLabs Conversational AI (ElevenAgents)", "slug": "elevenlabs-agents", "website_url": "https://elevenlabs.io/conversational-ai", "vendor_description": "\"Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security.\"", "categories": [ "voice-agents" ], "summary": "ElevenLabs Conversational AI (ElevenAgents) is a real-time voice agent platform for building inbound and outbound phone automation, covering use cases from customer support and appointment scheduling to healthcare answering services and sales calls. Pricing starts at $0.08 per minute with a free tier of 15 minutes per month, scaling through self-serve plans up to enterprise; telephony costs are billed separately. The platform holds SOC 2 Type 2, HIPAA, GDPR, ISO 27001, and PCI DSS certifications, with SDKs for Python, TypeScript, React, React Native, and Kotlin, plus an MCP server and support for bring-your-own LLM and voice.", "capabilities": { "supported_actions": [ "realtime_conversation", "inbound_telephony", "outbound_telephony", "sip_trunking", "function_calling", "tool_calling", "interruption_handling", "byo_llm", "byo_voice", "knowledge_base", "batch_calling", "call_recording", "web_widget", "call_transfer", "webhooks", "a_b_testing", "rag_knowledge_base", "dynamic_variables" ], "supported_regions": [ "United States", "European Union", "India", "Singapore" ], "supported_languages": [ "English", "Japanese", "Chinese", "German", "Hindi", "French", "Korean", "Portuguese", "Italian", "Spanish", "Indonesian", "Dutch", "Turkish", "Filipino", "Polish", "Swedish", "Bulgarian", "Romanian", "Arabic", "Czech", "Greek", "Finnish", "Croatian", "Malay", "Slovak", "Danish", "Tamil", "Ukrainian", "Russian", "Hungarian", "Norwegian", "Vietnamese" ], "input_types": [ "PSTN phone call", "SIP trunk", "WebRTC", "web widget", "text/chat" ], "output_types": [ "audio stream", "call transcript", "webhook events", "structured call summary", "conversation analytics" ], "webhooks_supported": true, "sandbox_available": false, "sdk_languages": [ "Python", "TypeScript/JavaScript", "TypeScript/JavaScript (Agents client)", "React", "React Native", "Kotlin/Android" ], "mcp_server_available": true }, "integration": { "api_style": "websocket", "base_url": "https://api.elevenlabs.io/v1", "api_version": "v1", "versioning_scheme": "url", "stability": "ga", "deprecation_policy_url": "https://elevenlabs.io/docs/developers/best-practices/breaking-changes-policy", "auth_methods": [ "api_key" ], "auth_docs_url": "https://elevenlabs.io/docs/api-reference/authentication", "idempotency_supported": false, "error_format": "vendor-specific JSON with top-level \"detail\" object containing type, code, message, status, request_id, param fields", "webhook_signing": "hmac", "webhook_events_url": "https://elevenlabs.io/docs/eleven-api/resources/webhooks", "rate_limit_requests": 4, "rate_limit_window": "concurrent calls", "sdk_packages": [ { "package": "elevenlabs", "language": "Python", "official": true, "repo_url": "https://github.com/elevenlabs/elevenlabs-python" }, { "package": "@elevenlabs/elevenlabs-js", "language": "TypeScript/JavaScript", "official": true, "repo_url": "https://github.com/elevenlabs/elevenlabs-js" }, { "package": "@elevenlabs/client", "language": "TypeScript/JavaScript (Agents client)", "official": true, "repo_url": "https://github.com/elevenlabs/packages" }, { "package": "@elevenlabs/react", "language": "React", "official": true, "repo_url": "https://github.com/elevenlabs/packages" }, { "package": "@elevenlabs/react-native", "language": "React Native", "official": true, "repo_url": "https://github.com/elevenlabs/packages" }, { "package": "elevenlabs-android", "language": "Kotlin/Android", "official": true, "repo_url": "https://github.com/elevenlabs/elevenlabs-android" } ], "mcp_url": "https://github.com/elevenlabs/elevenlabs-mcp", "quickstart_url": "https://elevenlabs.io/docs/eleven-agents/quickstart" }, "pricing": { "pricing_model": "hybrid", "has_published_pricing": true, "starting_price_usd": "0.0800", "price_basis": "minute", "free_tier_available": true, "free_tier_limit": "15 minutes of calls/month, 4 concurrent calls", "free_tier_details": "Free plan at $0/month includes 15 minutes of agent calls per month, up to 4 concurrent calls, Workflow Builder, Knowledge Base, multilingual support, and web widget.", "minimum_commitment": null, "self_serve_signup": true, "requires_sales_call": false, "requires_verification": false, "enterprise_plan_available": true, "price_points": [ { "plan": "Free", "item": "Voice agent platform subscription", "amount_usd": "0.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Free", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "15 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Free", "item": "Voice agent orchestration overage (beyond included 15 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Free", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "4 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Starter", "item": "Voice agent platform subscription", "amount_usd": "6.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Starter", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "75 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Starter", "item": "Voice agent orchestration overage (beyond included 75 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Starter", "item": "Voice agent orchestration burst (up to 3x concurrency)", "amount_usd": "0.1600", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Starter", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "6 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Creator", "item": "Voice agent platform subscription", "amount_usd": "22.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Creator", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "275 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Creator", "item": "Voice agent orchestration overage (beyond included 275 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Creator", "item": "Voice agent orchestration burst (up to 3x concurrency)", "amount_usd": "0.1600", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Creator", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "10 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Pro", "item": "Voice agent platform subscription", "amount_usd": "99.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Pro", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "1238 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Pro", "item": "Voice agent orchestration overage (beyond included 1,238 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Pro", "item": "Voice agent orchestration burst (up to 3x concurrency)", "amount_usd": "0.1600", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Pro", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "20 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Scale", "item": "Voice agent platform subscription", "amount_usd": "299.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Scale", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "3738 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Scale", "item": "Voice agent orchestration overage (beyond included 3,738 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Scale", "item": "Voice agent orchestration burst (up to 3x concurrency)", "amount_usd": "0.1600", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Scale", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "30 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Business", "item": "Voice agent platform subscription", "amount_usd": "990.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Business", "item": "Voice agent included minutes bundle", "amount_usd": "0.0000", "amount_percent": null, "per": "12375 minutes/month", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Business", "item": "Voice agent orchestration overage (beyond included 12,375 min)", "amount_usd": "0.0030", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Business", "item": "Voice agent orchestration burst (up to 3x concurrency)", "amount_usd": "0.1600", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Business", "item": "Concurrency limit", "amount_usd": null, "amount_percent": null, "per": "40 concurrent calls max", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "All paid plans", "item": "Included call rate (implicit per-minute value of monthly bundle)", "amount_usd": "0.0800", "amount_percent": null, "per": "minute", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "All plans", "item": "Text message", "amount_usd": "0.0030", "amount_percent": null, "per": "message", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" }, { "plan": "Enterprise", "item": "Voice agent platform subscription", "amount_usd": null, "amount_percent": null, "per": "month (custom)", "currency": "USD", "source_url": "https://elevenlabs.io/pricing/agents" } ] }, "compliance": { "soc2": "type_2", "hipaa": true, "gdpr": true, "iso_27001": true, "pci_dss": true, "sla_published": false, "sla_url": null, "data_retention_policy_url": "https://elevenlabs.io/docs/eleven-api/resources/zero-retention-mode", "documented_rate_limits": "Concurrency limits by plan: Free=4, Starter=6, Creator=10, Pro=20, Scale=30, Business=40, Enterprise=custom/elevated. Burst pricing allows up to 3x normal concurrency at $0.160/min (double the standard included rate).", "known_restrictions": [ "LLM costs are currently absorbed by ElevenLabs but will eventually be passed on to customers", "Telephony provider costs (Twilio, Telnyx, etc.) billed separately at actual usage rates", "EU data residency requires Zero Retention Mode and direct API use (no custom LLMs or webhooks with out-of-region processing)", "HIPAA BAA available only on Enterprise plan", "Custom SSO available only on Enterprise plan", "Dubbing functionality unavailable in isolated regional environments" ] }, "developer": { "docs_url": "https://elevenlabs.io/docs/overview/intro", "api_reference_url": "https://elevenlabs.io/api", "openapi_spec_url": null, "postman_collection_url": null, "changelog_url": "https://elevenlabs.io/changelog", "status_page_url": "https://status.elevenlabs.io", "llms_txt_url": "https://elevenlabs.io/llms.txt", "markdown_docs_url": null, "rendering": "static" }, "adoption": { "launched_at": "2024-11-11", "ga_date": "2024-11-11", "github_stars": null, "github_stars_at": null, "notable_customers": [ "Revolut", "Deliveroo", "Epic Games", "Deutsche Telekom", "Klarna", "Meesho", "Cisco", "NVIDIA", "TELUS Digital", "Bertelsmann" ] }, "scores": { "agent_friendliness": 65, "pricing_transparency": 100, "setup_speed": 85, "docs_quality": 55, "procurement_friction": 100, "trust_readiness": 80, "best_for": [ "Prototypes and side projects - free to start, no sales call", "Regulated or enterprise workloads - compliance attestations and an enterprise plan", "AI agents and automation - an agent-ready surface (MCP / llms.txt)" ], "avoid_if": [] }, "sources": [ { "field": "vendor_description", "url": "https://elevenlabs.io/conversational-ai", "excerpt": "Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security.", "confidence": "high" }, { "field": "categories", "url": "https://elevenlabs.io/speech-to-text", "excerpt": "Starting from $0.40 per hour of transcribed audio, falling well below this at scale with Enterprise plans.", "confidence": "high" }, { "field": "supported_actions", "url": "https://elevenlabs.io/docs/eleven-agents/overview", "excerpt": "SIP trunk integration with existing phone infrastructure; Programmatic batch outbound calling; Native Twilio integration for phone communications; Tool integration enabling agents to call clients & APIs to perform actions; Choose from supported LLMs or bring your own custom model.", "confidence": "high" }, { "field": "supported_regions", "url": "https://elevenlabs.io/docs/overview/administration/data-residency", "excerpt": "ElevenLabs offers data residency in four locations: US (default), EU (api.eu.residency.elevenlabs.io), India (api.in.residency.elevenlabs.io), and Singapore (api.sg.residency.elevenlabs.io).", "confidence": "high" }, { "field": "supported_languages", "url": "https://elevenlabs.io/docs/eleven-agents/overview", "excerpt": "For real-time conversational applications, you should use eleven_flash_v2_5, eleven_flash_v2 or eleven_multilingual_v2.", "confidence": "high" }, { "field": "sdk_languages", "url": "https://elevenlabs.io/docs/eleven-agents/overview", "excerpt": "SDK Languages: React (web apps and hooks/components), Swift (native iOS), Kotlin (native Android), React Native (cross-platform mobile), WebSocket API (custom implementations).", "confidence": "high" }, { "field": "mcp_server_available", "url": "https://github.com/elevenlabs/elevenlabs-mcp", "excerpt": "The official ElevenLabs MCP server (pip install elevenlabs-mcp).", "confidence": "high" }, { "field": "free_tier_available", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Free: $0/month — 15 minutes included, 4 concurrent calls, Workflow Builder, Knowledge Base, multilingual support, Widget.", "confidence": "high" }, { "field": "soc2", "url": "https://compliance.elevenlabs.io/", "excerpt": "ElevenLabs Trust Center lists SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certifications.", "confidence": "high" }, { "field": "hipaa", "url": "https://elevenlabs.io/agents/ai-trust-and-reliability", "excerpt": "HIPAA attestation.", "confidence": "high" }, { "field": "iso_27001", "url": "https://elevenlabs.io/agents/ai-trust-and-reliability", "excerpt": "ISO 27001.", "confidence": "high" }, { "field": "pci_dss", "url": "https://elevenlabs.io/agents/ai-trust-and-reliability", "excerpt": "PCI DSS Level 1.", "confidence": "high" }, { "field": "documented_rate_limits", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Free: 4 concurrent calls; Starter: 6 concurrent calls; Creator: 10 concurrent calls; Pro: 20 concurrent calls; Scale: 30 concurrent calls; Business: 40 concurrent calls. Burst pricing: $0.160/minute (enables up to 3x normal concurrency at double the standard rate).", "confidence": "high" }, { "field": "known_restrictions", "url": "https://elevenlabs.io/docs/overview/administration/data-residency", "excerpt": "Dubbing functionality is currently unavailable in isolated environments, and model availability varies by region depending on provider support.", "confidence": "high" }, { "field": "auth_methods", "url": "https://elevenlabs.io/docs/api-reference/authentication", "excerpt": "All API requests should include your API key in an `xi-api-key` HTTP header.", "confidence": "high" }, { "field": "auth_docs_url", "url": "https://elevenlabs.io/docs/api-reference/authentication", "excerpt": "All API requests should include your API key in an `xi-api-key` HTTP header. Remember that your API key is a secret.", "confidence": "high" }, { "field": "api_style", "url": "https://elevenlabs.io/docs/eleven-agents/libraries/web-sockets", "excerpt": "wss://api.elevenlabs.io/v1/convai/conversation?agent_id={agent_id}", "confidence": "high" }, { "field": "base_url", "url": "https://elevenlabs.io/docs/eleven-agents/libraries/web-sockets", "excerpt": "curl -X GET \"https://api.elevenlabs.io/v1/convai/conversation/get-signed-url?agent_id=\" -H \"xi-api-key: \"", "confidence": "high" }, { "field": "api_version", "url": "https://elevenlabs.io/docs/api-reference/conversational-ai", "excerpt": "Version 1.0.0 (per OpenAPI spec)", "confidence": "high" }, { "field": "stability", "url": "https://elevenlabs.io/blog/conversational-ai-2-0", "excerpt": "Conversational AI 2.0 is now live as of May 30, 2025", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/elevenlabs/elevenlabs-python", "excerpt": "The official Python SDK for the ElevenLabs API (pip install elevenlabs)", "confidence": "high" }, { "field": "quickstart_url", "url": "https://elevenlabs.io/docs/eleven-agents/quickstart", "excerpt": "Sign up at elevenlabs.io, create agent via dashboard/CLI/API, configure, select voice, test, analyze", "confidence": "medium" }, { "field": "categories", "url": "https://elevenlabs.io/text-to-speech", "excerpt": "ElevenLabs Text-to-Speech is a standalone product with its own pricing plans including a free tier with 10,000 characters per month.", "confidence": "high" }, { "field": "primary_use_cases", "url": "https://elevenlabs.io/conversational-ai", "excerpt": "Customer Support Automation – 24/7 inquiry handling, troubleshooting, and ticket resolution; Outbound Sales & Lead Qualification; Appointment Scheduling; Order Management; Specialized Services – Virtual receptionists for law firms, medical answering services, real estate lead generation.", "confidence": "high" }, { "field": "supported_actions", "url": "https://elevenlabs.io/docs/eleven-agents/overview", "excerpt": "Multi-step conversation workflows with visual builder; Real-time event subscription and conversation monitoring; A/B testing and automated agent behavior testing; Per-conversation personalization via dynamic variables.", "confidence": "high" }, { "field": "supported_languages", "url": "https://elevenlabs.io/docs/overview/models", "excerpt": "Flash v2.5 supports 32 languages: All languages from v2 models plus Hungarian, Norwegian & Vietnamese. Multilingual v2 supports 29 languages: English (USA, UK, Australia, Canada), Japanese, Chinese, German, Hindi, French (France, Canada), Korean, Portuguese (Brazil, Portugal), Italian, Spanish (Spain, Mexico), Indonesian, Dutch, Turkish, Filipino, Polish, Swedish, Bulgarian, Romanian, Arabic (Saudi Arabia, UAE), Czech, Greek, Finnish, Croatian, Malay, Slovak, Danish, Tamil, Ukrainian & Russian.", "confidence": "high" }, { "field": "input_types", "url": "https://elevenlabs.io/docs/eleven-agents/overview", "excerpt": "ElevenLabs Conversational AI enables real-time, bi-directional audio streaming for use cases like PSTN calls, SIP trunks, and WebRTC clients.", "confidence": "high" }, { "field": "sdk_languages", "url": "https://elevenlabs.io/docs/overview/intro", "excerpt": "REST interface with official Python and TypeScript SDKs.", "confidence": "high" }, { "field": "pricing_model", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Free: $0/month, 15 min included; Starter: $6/month, 75 min; Creator: $22/month, 275 min; Pro: $99/month, 1,238 min; Scale: $299/month, 3,738 min; Business: $990/month, 12,375 min. Additional Call (per minute) $0.003; Included Call (per minute) $0.080.", "confidence": "high" }, { "field": "soc2", "url": "https://elevenlabs.io/agents/ai-trust-and-reliability", "excerpt": "The platform maintains the following certifications: SOC 2 Type II, ISO 27001, PCI DSS Level 1, HIPAA attestation, GDPR attestation.", "confidence": "high" }, { "field": "hipaa", "url": "https://elevenlabs.io/enterprise", "excerpt": "HIPAA-eligible configurations available with Zero Retention Mode enabled and a Business Associate Agreement (BAA) in place.", "confidence": "high" }, { "field": "gdpr", "url": "https://elevenlabs.io/docs/overview/administration/data-residency", "excerpt": "The platform implements measures to align with applicable GDPR requirements, including measures designed to ensure lawful data processing, adherence to data subject rights, and the implementation of appropriate security measures.", "confidence": "high" }, { "field": "iso_27001", "url": "https://compliance.elevenlabs.io/", "excerpt": "ElevenLabs also holds ISO 27001/17/18, ISO 27701, and ISO 42001 certificates, along with Cyber Essentials Plus Certification.", "confidence": "high" }, { "field": "sla_published", "url": "https://elevenlabs.io/enterprise", "excerpt": "Custom service-level agreements available for mission-critical workloads — no standard published SLA percentages found on any public page.", "confidence": "medium" }, { "field": "known_restrictions", "url": "https://elevenlabs.io/blog/we-cut-our-pricing-for-conversational-ai", "excerpt": "The above prices do not include LLM costs. We're currently absorbing those fees though will eventually pass those costs on.", "confidence": "high" }, { "field": "enterprise_plan_available", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Enterprise: Custom pricing with elevated concurrency, custom DPA/SLA terms, HIPAA BAAs, custom SSO, and priority support.", "confidence": "high" }, { "field": "auth_methods", "url": "https://elevenlabs.io/docs/eleven-agents/libraries/web-sockets", "excerpt": "Make GET request to: https://api.elevenlabs.io/v1/convai/conversation/get-signed-url?agent_id= Include `xi-api-key` header with your API key", "confidence": "high" }, { "field": "api_style", "url": "https://elevenlabs.io/docs/eleven-agents/api-reference/eleven-agents/websocket", "excerpt": "wss://api.elevenlabs.io/v1/convai/conversation (default production endpoint)", "confidence": "high" }, { "field": "base_url", "url": "https://elevenlabs.io/docs/eleven-agents/api-reference/eleven-agents/websocket", "excerpt": "WebSocket Base URL: wss://api.elevenlabs.io/ (default production endpoint)", "confidence": "high" }, { "field": "api_version", "url": "https://elevenlabs.io/docs/eleven-agents/api-reference/eleven-agents/websocket", "excerpt": "API Version: v1 (endpoint: `/v1/convai/conversation`)", "confidence": "high" }, { "field": "versioning_scheme", "url": "https://elevenlabs.io/docs/eleven-agents/api-reference/eleven-agents/websocket", "excerpt": "endpoint: `/v1/convai/conversation`", "confidence": "high" }, { "field": "stability", "url": "https://elevenlabs.io/conversational-ai", "excerpt": "5,000,000 agents launched and counting", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/elevenlabs/elevenlabs-js", "excerpt": "The official JavaScript (Node) library for the ElevenLabs API", "confidence": "high" }, { "field": "mcp_url", "url": "https://github.com/elevenlabs/elevenlabs-mcp", "excerpt": "The official ElevenLabs MCP server (pip install elevenlabs-mcp)", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/elevenlabs/packages", "excerpt": "The ElevenLabs Agents SDK for TypeScript. Packages: @elevenlabs/client, @elevenlabs/react, @elevenlabs/react-native, @elevenlabs/convai-widget-core, @elevenlabs/convai-widget-embed", "confidence": "high" }, { "field": "mcp_url", "url": "https://elevenlabs.io/blog/introducing-elevenlabs-mcp", "excerpt": "ElevenLabs MCP server launches with Claude and Cursor", "confidence": "high" }, { "field": "idempotency_supported", "url": "https://elevenlabs.io/docs/eleven-api/resources/errors", "excerpt": "No mention of idempotency appears in this documentation section", "confidence": "medium" }, { "field": "webhook_signing", "url": "https://elevenlabs.io/docs/eleven-api/resources/webhooks", "excerpt": "Webhooks currently support authentication via HMAC signatures... verifying the ElevenLabs-Signature header in your endpoint", "confidence": "high" }, { "field": "webhook_events_url", "url": "https://elevenlabs.io/docs/eleven-api/resources/webhooks", "excerpt": "Four event types: post_call_transcription, voice_removal_notice, voice_removal_notice_withdrawn, voice_removed", "confidence": "high" }, { "field": "rate_limit_window", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "you are only limited by the number of concurrent calls available on your plan along with your monthly credit limit", "confidence": "high" }, { "field": "starting_price_usd", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Included calls: $0.080 per minute across all paid tiers", "confidence": "high" }, { "field": "price_basis", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Included calls: \"$0.080\" per minute across all paid tiers; Voice only calls are charged based on the call duration", "confidence": "high" }, { "field": "launched_at", "url": "https://elevenlabs.io/blog/introducing-conversational-ai-genfm-market-expansion-and-more", "excerpt": "Conversational AI. This tool enables responsive, real-time interactions with AI, powered by our voice technology. [announced November 11, 2024]", "confidence": "high" }, { "field": "notable_customers", "url": "https://elevenlabs.io/conversational-ai", "excerpt": "Notable customers shown on product page: Revolut, Deliveroo, Epic Games, Deutsche Telekom, Klarna, Meesho", "confidence": "high" }, { "field": "deprecation_policy_url", "url": "https://elevenlabs.io/docs/developers/best-practices/breaking-changes-policy", "excerpt": "ElevenLabs has specific guidelines on what are considered breaking changes within the scope of the API... Removing entire endpoints or API paths is inherently breaking", "confidence": "medium" }, { "field": "error_format", "url": "https://elevenlabs.io/docs/eleven-api/resources/errors", "excerpt": "All API errors return a JSON object with a \"detail\" property containing: type, code, message, status (legacy), request_id, param", "confidence": "high" }, { "field": "webhook_signing", "url": "https://elevenlabs.io/docs/eleven-agents/workflows/post-call-webhooks", "excerpt": "Signature Header Name: `elevenlabs-signature`", "confidence": "high" }, { "field": "rate_limit_requests", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Free: 4 concurrent calls; Starter ($6/month): 6 concurrent calls; Creator ($22/month): 10 concurrent calls; Pro ($99/month): 20 concurrent calls", "confidence": "high" }, { "field": "data_retention_policy_url", "url": "https://elevenlabs.io/docs/eleven-api/resources/zero-retention-mode", "excerpt": "logging of certain data points is restricted, including: TTS text input, TTS audio output... ElevenLabs Agents [are eligible for zero retention mode]", "confidence": "high" }, { "field": "starting_price_usd", "url": "https://elevenlabs.io/blog/we-cut-our-pricing-for-conversational-ai", "excerpt": "calls now start at 10 cents per minute for Creator and Pro plans... 8 cents per minute on an annual business plan", "confidence": "high" }, { "field": "free_tier_limit", "url": "https://elevenlabs.io/pricing/agents", "excerpt": "Free plan provides 15 minutes of calls included monthly, alongside 4 concurrent calls, workflow builder access, knowledge base functionality, multilingual support, and a widget", "confidence": "high" }, { "field": "ga_date", "url": "https://elevenlabs.io/blog/introducing-conversational-ai-genfm-market-expansion-and-more", "excerpt": "Conversational AI announced as generally available product on November 11, 2024", "confidence": "medium" }, { "field": "notable_customers", "url": "https://elevenlabs.io/enterprise", "excerpt": "Enterprise customers include: Traba, Bertelsmann, Gaia, Cisco (Webex AI Agent), NVIDIA, TELUS Digital", "confidence": "high" } ], "fields_not_found": [ "published uptime SLA percentage (custom SLAs available for enterprise but no standard SLA terms published)", "sla_url", "idempotency_supported (no idempotency key mechanism documented)" ], "source_confidence": "high", "last_verified_at": "2026-06-21T00:00:00.000Z", "contribute": { "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.", "endpoints": [ { "action": "review", "label": "Leave a review or comment", "method": "POST", "url": "https://apio.sh/api/feedback/elevenlabs-agents", "example_body": { "kind": "review", "rating": 5, "body": "Your experience with this API…" } }, { "action": "field_edit", "label": "Suggest a correction to a field (cite a source)", "method": "POST", "url": "https://apio.sh/api/suggest/elevenlabs-agents/{field}", "example_body": { "value": "corrected value", "citations": [ { "url": "https://source.example/page", "excerpt": "supporting quote" } ], "note": "what changed and why" } }, { "action": "new_api", "label": "Suggest a new API to add (only name is required - send as much as you can cite)", "method": "POST", "url": "https://apio.sh/api/suggest/api", "example_body": { "value": { "name": "Acme Email API", "website_url": "https://acme.example", "vendor_name": "Acme", "categories": [ "email" ], "pricing_model": "usage_based", "has_published_pricing": true, "free_tier_available": true, "price_points": [ { "plan": "Pay as you go", "item": "1,000 emails", "amount_usd": 1, "per": "1,000 emails", "source_url": "https://acme.example/pricing" } ], "soc2": "type_2", "docs_url": "https://docs.acme.example" }, "citations": [ { "url": "https://acme.example/pricing", "excerpt": "$1 per 1,000 emails" } ] }, "value_schema": [ { "field": "name", "type": "string", "label": "Product name (the only required field)" }, { "field": "website_url", "type": "string", "label": "Marketing website URL" }, { "field": "vendor_name", "type": "string", "label": "Company/vendor name behind the product" }, { "field": "vendor_description", "type": "string", "label": "One-line description, quoted from the vendor" }, { "field": "categories", "type": "string[]", "label": "Category/leaf slugs it belongs to, e.g. [\"email\",\"sms\"]" }, { "field": "primary_use_cases", "type": "string[]", "label": "What it's used for" }, { "field": "supported_actions", "type": "string[]", "label": "Concrete API actions/capabilities" }, { "field": "supported_regions", "type": "string[]", "label": "Countries/regions/data-residency" }, { "field": "supported_languages", "type": "string[]", "label": "Human/spoken languages supported" }, { "field": "input_types", "type": "string[]", "label": "Accepted input types/formats" }, { "field": "output_types", "type": "string[]", "label": "Produced output types/formats" }, { "field": "webhooks_supported", "type": "bool", "label": "Supports webhooks?" }, { "field": "sandbox_available", "type": "bool", "label": "Dedicated sandbox/test mode?" }, { "field": "sdk_languages", "type": "string[]", "label": "Languages with an official SDK" }, { "field": "mcp_server_available", "type": "bool", "label": "Official MCP server?" }, { "field": "pricing_model", "type": "enum", "label": "Pricing model", "values": [ "usage_based", "subscription", "seat_based", "hybrid", "contact_sales" ] }, { "field": "has_published_pricing", "type": "bool", "label": "Concrete prices published publicly?" }, { "field": "free_tier_available", "type": "bool", "label": "Recurring/perpetual free tier (not a trial)?" }, { "field": "free_tier_details", "type": "string", "label": "What the free tier includes" }, { "field": "minimum_commitment", "type": "string", "label": "Any stated minimum spend/commitment" }, { "field": "self_serve_signup", "type": "bool", "label": "Get an API key without talking to sales?" }, { "field": "requires_sales_call", "type": "bool", "label": "Does going live require sales?" }, { "field": "enterprise_plan_available", "type": "bool", "label": "Named enterprise tier?" }, { "field": "starting_price_usd", "type": "number", "label": "Lowest published paid entry price (USD number)" }, { "field": "price_basis", "type": "string", "label": "Unit the starting price is per, e.g. '1,000 emails'" }, { "field": "free_tier_limit", "type": "string", "label": "Free-tier ceiling in literal terms" }, { "field": "price_points", "type": "object[]", "label": "Structured prices: [{plan,item,amount_usd,amount_percent,per,source_url}]" }, { "field": "soc2", "type": "enum", "label": "SOC 2 status", "values": [ "type_2", "type_1", "in_progress", "none", "unknown" ] }, { "field": "hipaa", "type": "bool", "label": "HIPAA (e.g. BAA available)?" }, { "field": "gdpr", "type": "bool", "label": "GDPR compliance stated?" }, { "field": "iso_27001", "type": "bool", "label": "ISO 27001 certified?" }, { "field": "pci_dss", "type": "bool", "label": "PCI DSS compliant?" }, { "field": "sla_published", "type": "bool", "label": "Published SLA / uptime commitment?" }, { "field": "documented_rate_limits", "type": "string", "label": "Documented rate limits, quoted" }, { "field": "known_restrictions", "type": "string[]", "label": "Notable documented restrictions/limits" }, { "field": "auth_methods", "type": "string[]", "label": "Auth methods", "values": [ "api_key", "oauth2", "jwt", "basic", "hmac_signature", "mtls", "session" ] }, { "field": "api_style", "type": "enum", "label": "Primary API style", "values": [ "rest", "graphql", "grpc", "soap", "websocket" ] }, { "field": "base_url", "type": "string", "label": "API root/base URL" }, { "field": "api_version", "type": "string", "label": "Current API version string" }, { "field": "quickstart_url", "type": "string", "label": "Quickstart / hello-world URL" }, { "field": "docs_url", "type": "string", "label": "Developer docs URL" }, { "field": "api_reference_url", "type": "string", "label": "API reference URL" }, { "field": "openapi_spec_url", "type": "string", "label": "OpenAPI spec URL" }, { "field": "changelog_url", "type": "string", "label": "Changelog URL" }, { "field": "status_page_url", "type": "string", "label": "Status page URL" }, { "field": "notable_customers", "type": "string[]", "label": "Named public customers" }, { "field": "launched_at", "type": "string", "label": "Launch date (ISO date or year)" } ] }, { "action": "token", "label": "Optional - raise your rate limit", "method": "GET", "url": "https://apio.sh/api/feedback/token" } ] } }