{
  "name": "Gladia",
  "slug": "gladia",
  "website_url": "https://www.gladia.io",
  "vendor_description": "\"End-to-end audio infrastructure to record, transcribe and enrich audio through a single API\"",
  "categories": [
    "speech-to-text"
  ],
  "summary": "Gladia is an audio infrastructure API covering batch and real-time speech-to-text transcription, speaker diarization, translation, summarization, sentiment and emotion analysis, and named entity recognition, targeting voice agents, contact centers, meeting assistants, and media captioning workflows. Pricing is usage-based at $0.61 per hour with a free tier of 10 hours per month and no sales call required to start. The API is REST-based with TypeScript, JavaScript, and Python SDKs, webhooks, and an MCP server, and is hosted in EU (France, default) and US regions. Gladia holds SOC 2 Type II, HIPAA, and GDPR compliance, and counts Aircall, Citibank, Samsung, Oracle, and Microsoft among its customers.",
  "capabilities": {
    "supported_actions": [
      "transcribe_batch",
      "transcribe_streaming",
      "speaker_diarization",
      "language_detection",
      "code_switching",
      "word_timestamps",
      "translation",
      "summarization",
      "chapterization",
      "sentiment_analysis",
      "emotion_analysis",
      "named_entity_recognition",
      "pii_redaction",
      "subtitle_generation_srt",
      "subtitle_generation_vtt",
      "custom_vocabulary",
      "audio_to_llm_prompting",
      "file_upload",
      "url_input",
      "webhook_callbacks",
      "job_status_polling"
    ],
    "supported_regions": [
      "EU (France, default)",
      "US"
    ],
    "supported_languages": [
      "Afrikaans",
      "Albanian",
      "Amharic",
      "Arabic",
      "Armenian",
      "Assamese",
      "Azerbaijani",
      "Bashkir",
      "Basque",
      "Belarusian",
      "Bengali",
      "Bosnian",
      "Breton",
      "Bulgarian",
      "Catalan",
      "Chinese",
      "Croatian",
      "Czech",
      "Danish",
      "Dutch",
      "English",
      "Estonian",
      "Faroese",
      "Finnish",
      "French",
      "Galician",
      "Georgian",
      "German",
      "Greek",
      "Gujarati",
      "Haitian Creole",
      "Hausa",
      "Hawaiian",
      "Hebrew",
      "Hindi",
      "Hungarian",
      "Icelandic",
      "Indonesian",
      "Italian",
      "Japanese",
      "Javanese",
      "Kannada",
      "Kazakh",
      "Khmer",
      "Korean",
      "Lao",
      "Latin",
      "Latvian",
      "Lingala",
      "Lithuanian",
      "Luxembourgish",
      "Macedonian",
      "Malagasy",
      "Malay",
      "Malayalam",
      "Maltese",
      "Maori",
      "Marathi",
      "Mongolian",
      "Myanmar",
      "Nepali",
      "Norwegian",
      "Nynorsk",
      "Occitan",
      "Pashto",
      "Persian",
      "Polish",
      "Portuguese",
      "Punjabi",
      "Romanian",
      "Russian",
      "Sanskrit",
      "Serbian",
      "Shona",
      "Sindhi",
      "Sinhala",
      "Slovak",
      "Slovenian",
      "Somali",
      "Spanish",
      "Sundanese",
      "Swahili",
      "Swedish",
      "Tagalog",
      "Tajik",
      "Tamil",
      "Tatar",
      "Telugu",
      "Thai",
      "Tibetan",
      "Turkish",
      "Turkmen",
      "Ukrainian",
      "Urdu",
      "Uzbek",
      "Vietnamese",
      "Welsh",
      "Wolof",
      "Yiddish",
      "Yoruba",
      "139 languages total per vendor docs (enumeration above shows the core 100; full list at docs.gladia.io/chapters/limits-and-specifications/languages)"
    ],
    "input_types": [
      "audio/aac",
      "audio/ac3",
      "audio/eac3",
      "audio/flac",
      "audio/m4a",
      "audio/mp2",
      "audio/mp3",
      "audio/ogg",
      "audio/opus",
      "audio/wav",
      "video/3g2",
      "video/3gp",
      "video/avi",
      "video/flv",
      "video/m4v",
      "video/mkv",
      "video/mov",
      "video/mp4",
      "video/wmv",
      "file upload",
      "file URL",
      "live WebSocket stream",
      "online video service URL (TikTok, Instagram, Facebook, Vimeo, Dailymotion, LinkedIn)"
    ],
    "output_types": [
      "JSON",
      "SRT subtitles",
      "VTT subtitles",
      "word timestamps",
      "speaker-labeled transcripts",
      "summaries",
      "chapters",
      "named entities",
      "sentiment scores",
      "translated text"
    ],
    "webhooks_supported": true,
    "sandbox_available": false,
    "sdk_languages": [
      "TypeScript/JavaScript",
      "Python"
    ],
    "mcp_server_available": true
  },
  "integration": {
    "api_style": "rest",
    "base_url": "https://api.gladia.io",
    "api_version": "v2",
    "versioning_scheme": "url",
    "stability": "ga",
    "deprecation_policy_url": "https://docs.gladia.io/chapters/get-started/pages/migration-from-v1",
    "auth_methods": [
      "api_key"
    ],
    "auth_docs_url": "https://docs.gladia.io/api-reference/authentication",
    "idempotency_supported": false,
    "error_format": "vendor-specific",
    "webhook_signing": "hmac_sha256",
    "webhook_events_url": "https://support.gladia.io/article/how-to-set-up-webhooks-for-real-time-notifications",
    "rate_limit_requests": 25,
    "rate_limit_window": "concurrent",
    "sdk_packages": [
      {
        "package": "@gladiaio/sdk",
        "language": "TypeScript/JavaScript",
        "official": true,
        "repo_url": "https://github.com/gladiaio/sdk"
      },
      {
        "package": "gladiaio-sdk",
        "language": "Python",
        "official": true,
        "repo_url": "https://github.com/gladiaio/sdk"
      }
    ],
    "mcp_url": "https://github.com/gladiaio/mcp-gladia",
    "quickstart_url": "https://docs.gladia.io/chapters/pre-recorded-stt/quickstart"
  },
  "pricing": {
    "pricing_model": "usage_based",
    "has_published_pricing": true,
    "starting_price_usd": "0.6100",
    "price_basis": "hour",
    "free_tier_available": true,
    "free_tier_limit": "10 hours/month",
    "free_tier_details": "10 hours free monthly on the Starter (Pay-as-you-go) plan; no credit card required; free plan limited to 3 concurrent async transcriptions and 1 live session",
    "minimum_commitment": null,
    "self_serve_signup": true,
    "requires_sales_call": false,
    "requires_verification": false,
    "enterprise_plan_available": true,
    "price_points": [
      {
        "plan": "Starter",
        "item": "Async transcription",
        "amount_usd": "0.6100",
        "amount_percent": null,
        "per": "hour of audio",
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      },
      {
        "plan": "Starter",
        "item": "Real-time (streaming) transcription",
        "amount_usd": "0.7500",
        "amount_percent": null,
        "per": "hour of audio",
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      },
      {
        "plan": "Starter",
        "item": "Free monthly included audio",
        "amount_usd": "0.0000",
        "amount_percent": null,
        "per": "10 hours per month",
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "Async transcription (committed volume, as low as)",
        "amount_usd": "0.2000",
        "amount_percent": null,
        "per": "hour of audio",
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "Real-time (streaming) transcription (committed volume, as low as)",
        "amount_usd": "0.2500",
        "amount_percent": null,
        "per": "hour of audio",
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      },
      {
        "plan": "Enterprise",
        "item": "Async and real-time transcription (custom pricing)",
        "amount_usd": null,
        "amount_percent": null,
        "per": null,
        "currency": "USD",
        "source_url": "https://www.gladia.io/pricing"
      }
    ]
  },
  "compliance": {
    "soc2": "type_2",
    "hipaa": true,
    "gdpr": true,
    "iso_27001": false,
    "pci_dss": false,
    "sla_published": false,
    "sla_url": null,
    "data_retention_policy_url": "https://www.gladia.io/security",
    "documented_rate_limits": "Free plan: 10 hours/month, 3 concurrent async transcriptions, 1 concurrent live session. Paid plan: 25 concurrent async transcriptions, 30 concurrent live sessions, queue of up to 300 async requests. Enterprise: on-demand/customizable. Single live session max duration: 3 hours. Pre-recorded max file duration: 135 minutes (Enterprise: 4h15m). Max file size: 1000 MB.",
    "known_restrictions": [
      "Maximum pre-recorded audio duration: 135 minutes per request (up to 4h15m on Enterprise)",
      "Maximum file size: 1,000 MB",
      "Real-time WebSocket session limited to 3 hours",
      "Free plan capped at 10 hours/month total usage",
      "Free plan data may be used for model training; paid plans opt out by default",
      "Wolof language does not support automatic language detection/code-switching"
    ]
  },
  "developer": {
    "docs_url": "https://docs.gladia.io/chapters/introduction",
    "api_reference_url": null,
    "openapi_spec_url": null,
    "postman_collection_url": null,
    "changelog_url": "https://www.gladia.io/changelog",
    "status_page_url": "https://status.gladia.io",
    "llms_txt_url": "https://www.gladia.io/llms.txt",
    "markdown_docs_url": null,
    "rendering": "static"
  },
  "adoption": {
    "launched_at": "2022-01-01",
    "ga_date": "2023-06-01",
    "github_stars": null,
    "github_stars_at": null,
    "notable_customers": [
      "Aircall",
      "Attention",
      "Recall",
      "VEED",
      "Mojo",
      "Livestorm",
      "Daily",
      "Carv",
      "Citibank",
      "Samsung",
      "Oracle",
      "Microsoft",
      "SoftBank"
    ]
  },
  "scores": {
    "agent_friendliness": 55,
    "pricing_transparency": 100,
    "setup_speed": 80,
    "docs_quality": 35,
    "procurement_friction": 100,
    "trust_readiness": 55,
    "best_for": [
      "Prototypes and side projects - free to start, no sales call",
      "Regulated or enterprise workloads - compliance attestations and an enterprise plan",
      "AI agents and automation - an agent-ready surface (MCP / llms.txt)"
    ],
    "avoid_if": []
  },
  "sources": [
    {
      "field": "api_version",
      "url": "https://docs.gladia.io/chapters/live-stt/quickstart",
      "excerpt": "wss://api.gladia.io/v2/live?token=[SESSION_ID]",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Starter: Async $0.61/hour, Real-time $0.75/hour. Pay-as-you-go model with no mandatory recurring base fee. Growth: Commit upfront to unlock savings — as low as $0.20/hr async.",
      "confidence": "high"
    },
    {
      "field": "free_tier_available",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "10h free monthly",
      "confidence": "high"
    },
    {
      "field": "sandbox_available",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Starter (Pay-as-you-go) with free tier operates in the live production environment; no separate sandbox or test-mode keys are offered.",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "AICPA SOC Type 2",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://www.gladia.io/security",
      "excerpt": "HIPAA Compliant (listed in footer badge)",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "GDPR Compliant",
      "confidence": "high"
    },
    {
      "field": "pci_dss",
      "url": "https://www.gladia.io/security",
      "excerpt": "Payment processing outsourced to Stripe (PCI Level 1 certified). Gladia handles no payment data directly. We don't collect any payment information and are therefore not subject to PCI obligations.",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "No specific uptime commitments or service level agreements are documented on this compliance page.",
      "confidence": "high"
    },
    {
      "field": "vendor_description",
      "url": "https://www.gladia.io",
      "excerpt": "End-to-end audio infrastructure to record, transcribe and enrich audio through a single API",
      "confidence": "high"
    },
    {
      "field": "sdk_packages",
      "url": "https://docs.gladia.io/chapters/integrations/sdk",
      "excerpt": "TypeScript/JavaScript: @gladiaio/sdk (https://www.npmjs.com/package/@gladiaio/sdk) | Python: gladiaio-sdk (https://pypi.org/project/gladiaio-sdk/)",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "No setup fees or hidden costs. No flat monthly fees mentioned for any tier; Growth plan is a committed-spend volume discount, not a flat subscription.",
      "confidence": "high"
    },
    {
      "field": "free_tier_available",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/concurrency",
      "excerpt": "Free tier usage: Limited to 10 Hours monthly",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://www.gladia.io/security",
      "excerpt": "Gladia has achieved SOC 2 Type 1 and Type 2 compliance",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "HIPAA Compliant ... Business Associate Agreements (BAA) for healthcare applications",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://www.gladia.io/security",
      "excerpt": "Gladia is compliant with the General Data Protection Regulation (GDPR)",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://www.gladia.io/security",
      "excerpt": "Gladia has achieved SOC 2 Type 1 and Type 2 compliance and is working towards ISO 27001 compliance.",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Enterprise ... SLAs (listed as enterprise-only feature, not a public document)",
      "confidence": "high"
    },
    {
      "field": "supported_languages",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/languages",
      "excerpt": "139 languages supported for transcription, all using ISO 639-1 codes (or ISO 639-3 for languages without 639-1 codes). Wolof is the only language without auto-discovery and code-switch support.",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/concurrency",
      "excerpt": "Free Tier: Monthly usage 10 Hours, Pre-recorded concurrency: 3, Live concurrency: 1. Paid Tier: Pre-recorded concurrency: 25, Live concurrency: 30, Queue capacity: Up to 300. Live session duration: A single realtime (live) transcription session cannot exceed 3 hours",
      "confidence": "high"
    },
    {
      "field": "input_types",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/pages/supported-formats",
      "excerpt": "AAC, AC3, EAC3, FLAC, M4A, MP2, MP3, OGG, Opus, and WAV are supported audio formats ... 3G2, 3GP, AVI, FLV, M4V, Matroska, MOV, MP4, and WMV video formats are supported",
      "confidence": "high"
    },
    {
      "field": "webhooks_supported",
      "url": "https://docs.gladia.io/llms.txt",
      "excerpt": "Webhook callbacks for creation, success, and error states ... Live Transcription (Real-time): Webhook support for async notifications",
      "confidence": "high"
    },
    {
      "field": "mcp_server_available",
      "url": "https://github.com/gladiaio/mcp-gladia",
      "excerpt": "MCP server for Gladia audio transcription and intelligence ... published under the gladiaio GitHub organization",
      "confidence": "high"
    },
    {
      "field": "supported_regions",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "EU and US workloads hosted on separate, region-specific infrastructure",
      "confidence": "high"
    },
    {
      "field": "has_published_pricing",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Async: $0.61/hour, Real-time: $0.75/hour ... Growth: as low as $0.20/hr async, $0.25/hr real-time",
      "confidence": "high"
    },
    {
      "field": "known_restrictions",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/pages/supported-formats",
      "excerpt": "The maximum length of audio that can be transcribed in a single request is currently 135 minutes ... Enterprise plans support up to 4 hours 15 minutes for pre-recorded audio",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://docs.gladia.io/api-reference/authentication",
      "excerpt": "pass it in the header `x-gladia-key`, like this: [...] The header authentication method ensure that you are able to use Gladia in any environment or any cloud-based third party service.",
      "confidence": "high"
    },
    {
      "field": "auth_docs_url",
      "url": "https://docs.gladia.io/api-reference/authentication",
      "excerpt": "the **only** authentication method you'll need to use all the API endpoints.",
      "confidence": "high"
    },
    {
      "field": "api_style",
      "url": "https://docs.gladia.io/chapters/speech-to-text-api/pages/live-speech-recognition",
      "excerpt": "You first generate a unique WebSocket URL with a call to our POST /v2/live endpoint, and then connect to it.",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://docs.gladia.io/chapters/live-stt/quickstart",
      "excerpt": "Initial POST request to https://api.gladia.io/v2/live with your API key in headers",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/pages/supported-formats",
      "excerpt": "The maximum length of audio that can be transcribed in a single request is currently 135 minutes ... Enterprise plans support up to 4 hours 15 minutes. File size limit: 1000 MB",
      "confidence": "high"
    },
    {
      "field": "supported_actions",
      "url": "https://docs.gladia.io/llms.txt",
      "excerpt": "Summarization, chapterization, translation, Named Entity Recognition and sentiment/emotion analysis, Speaker diarization, PII redaction, Custom vocabulary, Subtitle generation (SRT/VTT formats), Audio-to-LLM prompting",
      "confidence": "high"
    },
    {
      "field": "sdk_languages",
      "url": "https://docs.gladia.io/chapters/integrations/sdk",
      "excerpt": "TypeScript/JavaScript - Available via npm package @gladiaio/sdk ... Python - Available via PyPI package gladiaio-sdk",
      "confidence": "high"
    },
    {
      "field": "supported_regions",
      "url": "https://www.gladia.io/security",
      "excerpt": "Default European provider (France) for GDPR compliance",
      "confidence": "high"
    },
    {
      "field": "enterprise_plan_available",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Enterprise ... Unlimited concurrent requests, default model training opt-out, zero data retention, SLAs, premium support with dedicated Slack and Account Manager, custom hosting, limitless scaling",
      "confidence": "high"
    },
    {
      "field": "self_serve_signup",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Starter (Pay-as-you-go) ... Self-serve: Yes, get started immediately",
      "confidence": "high"
    },
    {
      "field": "known_restrictions",
      "url": "https://www.gladia.io/security",
      "excerpt": "Only users in the Free Plan are subject to data used for model training.",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://docs.gladia.io/chapters/speech-to-text-api/pages/live-speech-recognition",
      "excerpt": "Authentication occurs at the HTTP level before establishing the WebSocket connection. The API key is passed as a header in the initial POST request: 'x-gladia-key': '<YOUR_GLADIA_API_KEY>'",
      "confidence": "high"
    },
    {
      "field": "api_style",
      "url": "https://docs.gladia.io/api-reference/transcription-flow",
      "excerpt": "POST /v2/upload [...] POST /v2/pre-recorded [...] GET /v2/pre-recorded/:id",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://docs.gladia.io/api-reference/transcription-flow",
      "excerpt": "Base URL: https://api.gladia.io",
      "confidence": "high"
    },
    {
      "field": "api_version",
      "url": "https://docs.gladia.io/api-reference/api-v2/Transcription/post-v2transcription",
      "excerpt": "API Version in Path: v2 (endpoint: /v2/transcription)",
      "confidence": "high"
    },
    {
      "field": "versioning_scheme",
      "url": "https://docs.gladia.io/api-reference/transcription-flow",
      "excerpt": "POST /v2/upload [...] POST /v2/pre-recorded [...] GET /v2/pre-recorded/:id",
      "confidence": "high"
    },
    {
      "field": "sdk_packages",
      "url": "https://github.com/gladiaio/sdk",
      "excerpt": "This is a monorepo containing the source code for the official Gladia SDKs and the code generator that powers them.",
      "confidence": "high"
    },
    {
      "field": "mcp_url",
      "url": "https://glama.ai/mcp/servers/@gladiaio/gladia-mcp",
      "excerpt": "The primary result is the MCP server for Gladia audio transcription and intelligence, which enables LLMs to transcribe, analyze, and translate audio/video content through Gladia's API.",
      "confidence": "high"
    },
    {
      "field": "error_format",
      "url": "https://docs.gladia.io/api-reference/api-v2/Transcription/post-v2transcription",
      "excerpt": "Standardized error responses with properties: timestamp, path, request_id, statusCode, message, and optional validation_errors array.",
      "confidence": "medium"
    },
    {
      "field": "webhook_events_url",
      "url": "https://support.gladia.io/article/how-to-set-up-webhooks-for-real-time-notifications",
      "excerpt": "three webhook event types: Created Event (when webhook is created), Success Event (when transcription completes successfully), Error Event (when transcription encounters an error)",
      "confidence": "medium"
    },
    {
      "field": "rate_limit_window",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/concurrency",
      "excerpt": "Max Transcriptions in concurrency (pre-recorded) of 3 [free] [...] Paid Plan: Up to 25 concurrent pre-recorded transcriptions",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Real-time at $0.75/hr",
      "confidence": "high"
    },
    {
      "field": "free_tier_limit",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "10h free monthly",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://pulse2.com/gladia-ai-transcription-and-audio-intelligence-company-raises-16-million-series-a/",
      "excerpt": "Gladia was founded in 2022 by Jean-Louis Queguiner.",
      "confidence": "medium"
    },
    {
      "field": "notable_customers",
      "url": "https://www.gladia.io/testimonials",
      "excerpt": "Farid Issabhaï (Aircall): 'The speed and accuracy improvements were game-changers' [...] Kojo Hinson (VEED): 'We are 100% benchmark & evaluation driven. Gladia was selected on merit...' [...] Robin Lambert (Livestorm): 'Switching to Gladia's transcription service brought a welcome change.'",
      "confidence": "high"
    },
    {
      "field": "data_retention_policy_url",
      "url": "https://www.gladia.io/security",
      "excerpt": "By default, we store data up to 12 months [...] customers can request 1-month data retention, 1-week data retention, 1-day data retention and zero data retention.",
      "confidence": "high"
    },
    {
      "field": "stability",
      "url": "https://docs.gladia.io/chapters/get-started/pages/migration-from-v1",
      "excerpt": "The V1 API endpoint and its associated workflow were deprecated: Old endpoint: /audio/text/audio-transcription/ [...] New endpoint: /v2/pre-recorded",
      "confidence": "high"
    },
    {
      "field": "mcp_url",
      "url": "https://github.com/gladiaio/mcp-gladia",
      "excerpt": "MCP server for Gladia audio transcription and intelligence",
      "confidence": "high"
    },
    {
      "field": "quickstart_url",
      "url": "https://docs.gladia.io/chapters/pre-recorded-stt/quickstart",
      "excerpt": "import { GladiaClient } from \"@gladiaio/sdk\"; const gladiaClient = new GladiaClient({ apiKey: \"YOUR_GLADIA_API_KEY\" });",
      "confidence": "high"
    },
    {
      "field": "webhook_signing",
      "url": "https://support.gladia.io/article/how-to-manage-my-webhooks",
      "excerpt": "Gladia uses Svix to handle webhooks, which means you get a reliable and secure way to receive events [...] Svix automatically signs webhook requests. You'll find your signing secret in the dashboard.",
      "confidence": "medium"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/concurrency",
      "excerpt": "Paid Plan: Up to 25 concurrent pre-recorded transcriptions [...] users may queue up to 300 requests, but only will still have 25 max processed concurrently",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Async at $0.61/hr",
      "confidence": "high"
    },
    {
      "field": "price_basis",
      "url": "https://www.gladia.io/pricing",
      "excerpt": "Pricing is calculated per hour of audio transcribed.",
      "confidence": "high"
    },
    {
      "field": "free_tier_limit",
      "url": "https://docs.gladia.io/chapters/limits-and-specifications/concurrency",
      "excerpt": "Free tier usage: Limited to 10 Hours monthly",
      "confidence": "high"
    },
    {
      "field": "ga_date",
      "url": "https://theaiinsider.tech/2024/10/16/gladia-raises-16m-in-series-a-funding-launches-the-first-multilingual-real-time-audio-transcription-and-analytics-engine/",
      "excerpt": "The company's first async transcription and audio intelligence API launched in June 2023",
      "confidence": "medium"
    },
    {
      "field": "notable_customers",
      "url": "https://www.gladia.io/compliance-hub",
      "excerpt": "Trusted by 300,000+ developers worldwide [...] logos for: Method, Recall, Veed, Adversus, Alan, Attention, JellySmack, Mojo, Bambuser, Citibank, Samsung, Oracle, Microsoft, SoftBank",
      "confidence": "high"
    },
    {
      "field": "idempotency_supported",
      "url": "https://docs.gladia.io/api-reference/api-v2/Transcription/post-v2transcription",
      "excerpt": "No idempotency mechanisms are mentioned in the documentation. The endpoint returns a job id (UUID format) and result_url for tracking asynchronous transcription results.",
      "confidence": "medium"
    }
  ],
  "fields_not_found": [
    "pci_dss (Gladia uses Stripe for payments and explicitly does not handle card data; PCI DSS not claimed for Gladia itself)",
    "sla_published (SLA mentioned only as an Enterprise contract feature, not a public document)",
    "iso_27001 (security page states 'working towards ISO 27001 compliance', not yet achieved - set false pending certification)",
    "sla_url",
    "deprecation_policy_url"
  ],
  "source_confidence": "high",
  "last_verified_at": "2026-06-21T00:00:00.000Z",
  "contribute": {
    "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.",
    "endpoints": [
      {
        "action": "review",
        "label": "Leave a review or comment",
        "method": "POST",
        "url": "https://apio.sh/api/feedback/gladia",
        "example_body": {
          "kind": "review",
          "rating": 5,
          "body": "Your experience with this API…"
        }
      },
      {
        "action": "field_edit",
        "label": "Suggest a correction to a field (cite a source)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/gladia/{field}",
        "example_body": {
          "value": "corrected value",
          "citations": [
            {
              "url": "https://source.example/page",
              "excerpt": "supporting quote"
            }
          ],
          "note": "what changed and why"
        }
      },
      {
        "action": "new_api",
        "label": "Suggest a new API to add (only name is required - send as much as you can cite)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/api",
        "example_body": {
          "value": {
            "name": "Acme Email API",
            "website_url": "https://acme.example",
            "vendor_name": "Acme",
            "categories": [
              "email"
            ],
            "pricing_model": "usage_based",
            "has_published_pricing": true,
            "free_tier_available": true,
            "price_points": [
              {
                "plan": "Pay as you go",
                "item": "1,000 emails",
                "amount_usd": 1,
                "per": "1,000 emails",
                "source_url": "https://acme.example/pricing"
              }
            ],
            "soc2": "type_2",
            "docs_url": "https://docs.acme.example"
          },
          "citations": [
            {
              "url": "https://acme.example/pricing",
              "excerpt": "$1 per 1,000 emails"
            }
          ]
        },
        "value_schema": [
          {
            "field": "name",
            "type": "string",
            "label": "Product name (the only required field)"
          },
          {
            "field": "website_url",
            "type": "string",
            "label": "Marketing website URL"
          },
          {
            "field": "vendor_name",
            "type": "string",
            "label": "Company/vendor name behind the product"
          },
          {
            "field": "vendor_description",
            "type": "string",
            "label": "One-line description, quoted from the vendor"
          },
          {
            "field": "categories",
            "type": "string[]",
            "label": "Category/leaf slugs it belongs to, e.g. [\"email\",\"sms\"]"
          },
          {
            "field": "primary_use_cases",
            "type": "string[]",
            "label": "What it's used for"
          },
          {
            "field": "supported_actions",
            "type": "string[]",
            "label": "Concrete API actions/capabilities"
          },
          {
            "field": "supported_regions",
            "type": "string[]",
            "label": "Countries/regions/data-residency"
          },
          {
            "field": "supported_languages",
            "type": "string[]",
            "label": "Human/spoken languages supported"
          },
          {
            "field": "input_types",
            "type": "string[]",
            "label": "Accepted input types/formats"
          },
          {
            "field": "output_types",
            "type": "string[]",
            "label": "Produced output types/formats"
          },
          {
            "field": "webhooks_supported",
            "type": "bool",
            "label": "Supports webhooks?"
          },
          {
            "field": "sandbox_available",
            "type": "bool",
            "label": "Dedicated sandbox/test mode?"
          },
          {
            "field": "sdk_languages",
            "type": "string[]",
            "label": "Languages with an official SDK"
          },
          {
            "field": "mcp_server_available",
            "type": "bool",
            "label": "Official MCP server?"
          },
          {
            "field": "pricing_model",
            "type": "enum",
            "label": "Pricing model",
            "values": [
              "usage_based",
              "subscription",
              "seat_based",
              "hybrid",
              "contact_sales"
            ]
          },
          {
            "field": "has_published_pricing",
            "type": "bool",
            "label": "Concrete prices published publicly?"
          },
          {
            "field": "free_tier_available",
            "type": "bool",
            "label": "Recurring/perpetual free tier (not a trial)?"
          },
          {
            "field": "free_tier_details",
            "type": "string",
            "label": "What the free tier includes"
          },
          {
            "field": "minimum_commitment",
            "type": "string",
            "label": "Any stated minimum spend/commitment"
          },
          {
            "field": "self_serve_signup",
            "type": "bool",
            "label": "Get an API key without talking to sales?"
          },
          {
            "field": "requires_sales_call",
            "type": "bool",
            "label": "Does going live require sales?"
          },
          {
            "field": "enterprise_plan_available",
            "type": "bool",
            "label": "Named enterprise tier?"
          },
          {
            "field": "starting_price_usd",
            "type": "number",
            "label": "Lowest published paid entry price (USD number)"
          },
          {
            "field": "price_basis",
            "type": "string",
            "label": "Unit the starting price is per, e.g. '1,000 emails'"
          },
          {
            "field": "free_tier_limit",
            "type": "string",
            "label": "Free-tier ceiling in literal terms"
          },
          {
            "field": "price_points",
            "type": "object[]",
            "label": "Structured prices: [{plan,item,amount_usd,amount_percent,per,source_url}]"
          },
          {
            "field": "soc2",
            "type": "enum",
            "label": "SOC 2 status",
            "values": [
              "type_2",
              "type_1",
              "in_progress",
              "none",
              "unknown"
            ]
          },
          {
            "field": "hipaa",
            "type": "bool",
            "label": "HIPAA (e.g. BAA available)?"
          },
          {
            "field": "gdpr",
            "type": "bool",
            "label": "GDPR compliance stated?"
          },
          {
            "field": "iso_27001",
            "type": "bool",
            "label": "ISO 27001 certified?"
          },
          {
            "field": "pci_dss",
            "type": "bool",
            "label": "PCI DSS compliant?"
          },
          {
            "field": "sla_published",
            "type": "bool",
            "label": "Published SLA / uptime commitment?"
          },
          {
            "field": "documented_rate_limits",
            "type": "string",
            "label": "Documented rate limits, quoted"
          },
          {
            "field": "known_restrictions",
            "type": "string[]",
            "label": "Notable documented restrictions/limits"
          },
          {
            "field": "auth_methods",
            "type": "string[]",
            "label": "Auth methods",
            "values": [
              "api_key",
              "oauth2",
              "jwt",
              "basic",
              "hmac_signature",
              "mtls",
              "session"
            ]
          },
          {
            "field": "api_style",
            "type": "enum",
            "label": "Primary API style",
            "values": [
              "rest",
              "graphql",
              "grpc",
              "soap",
              "websocket"
            ]
          },
          {
            "field": "base_url",
            "type": "string",
            "label": "API root/base URL"
          },
          {
            "field": "api_version",
            "type": "string",
            "label": "Current API version string"
          },
          {
            "field": "quickstart_url",
            "type": "string",
            "label": "Quickstart / hello-world URL"
          },
          {
            "field": "docs_url",
            "type": "string",
            "label": "Developer docs URL"
          },
          {
            "field": "api_reference_url",
            "type": "string",
            "label": "API reference URL"
          },
          {
            "field": "openapi_spec_url",
            "type": "string",
            "label": "OpenAPI spec URL"
          },
          {
            "field": "changelog_url",
            "type": "string",
            "label": "Changelog URL"
          },
          {
            "field": "status_page_url",
            "type": "string",
            "label": "Status page URL"
          },
          {
            "field": "notable_customers",
            "type": "string[]",
            "label": "Named public customers"
          },
          {
            "field": "launched_at",
            "type": "string",
            "label": "Launch date (ISO date or year)"
          }
        ]
      },
      {
        "action": "token",
        "label": "Optional - raise your rate limit",
        "method": "GET",
        "url": "https://apio.sh/api/feedback/token"
      }
    ]
  }
}