{
  "name": "Interakt",
  "slug": "interakt",
  "website_url": "https://www.interakt.shop",
  "vendor_description": "\"full-stack growth engine for marketing, sales, and support\" built around WhatsApp, Instagram, and RCS messaging channels",
  "categories": [
    "whatsapp"
  ],
  "summary": "Interakt is a WhatsApp-first messaging platform for marketing, sales, and customer support, targeting e-commerce and D2C brands primarily in India and emerging markets. It provides a REST API with webhook support for sending template messages, interactive buttons, product catalogs, and inbound session messages, with rate limits tied to plan tier. Pricing starts at $12 per month, with a 14-day free trial and no sales call required, though API access is restricted to Growth plans and above. Note that Interakt applies a markup on Meta conversation fees on lower-tier plans, which Enterprise removes.",
  "capabilities": {
    "supported_actions": [
      "send_template_message",
      "send_session_message",
      "send_media",
      "interactive_buttons",
      "list_messages",
      "quick_replies",
      "cta_buttons",
      "whatsapp_flows",
      "catalog_single_product_message",
      "catalog_multi_product_message",
      "inbound_webhooks",
      "message_status_callbacks",
      "template_management",
      "chat_assignment_api",
      "broadcast_campaigns",
      "chatbot_automation",
      "user_track_api",
      "event_track_api",
      "get_users_api",
      "payments_via_gateway_integration"
    ],
    "supported_regions": [
      "global",
      "India (primary market)",
      "Singapore",
      "Indonesia",
      "Brazil",
      "UAE",
      "Philippines",
      "Africa"
    ],
    "supported_languages": [
      "70+ languages supported for WhatsApp message templates"
    ],
    "input_types": [
      "text",
      "template",
      "image",
      "video",
      "document",
      "audio",
      "interactive buttons",
      "list messages",
      "quick replies",
      "catalog / products",
      "location",
      "payment links"
    ],
    "output_types": [
      "message_status (sent/delivered/read/failed)",
      "inbound message webhook",
      "delivery receipts",
      "conversation analytics",
      "campaign analytics"
    ],
    "webhooks_supported": true,
    "sandbox_available": true,
    "sdk_languages": [],
    "mcp_server_available": false
  },
  "integration": {
    "api_style": "rest",
    "base_url": "https://api.interakt.ai/v1/public/",
    "api_version": "v1",
    "versioning_scheme": "url",
    "stability": "ga",
    "deprecation_policy_url": null,
    "auth_methods": [
      "api_key"
    ],
    "auth_docs_url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
    "idempotency_supported": null,
    "error_format": "vendor-specific",
    "webhook_signing": "Interakt-Signature (HMAC-SHA256, hex-encoded, prefixed with sha256=)",
    "webhook_events_url": "https://www.interakt.shop/resource-center/interakts-webhooks/",
    "rate_limit_requests": 300,
    "rate_limit_window": "minute",
    "sdk_packages": [],
    "mcp_url": null,
    "quickstart_url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/"
  },
  "pricing": {
    "pricing_model": "subscription",
    "has_published_pricing": true,
    "starting_price_usd": "12.0000",
    "price_basis": "month",
    "free_tier_available": false,
    "free_tier_limit": "14-day free trial, no credit card required; during trial limited to 10 unique users/day inbound and 2 unique users/day outbound",
    "free_tier_details": "14-day free trial with sandbox mode (dedicated temporary WhatsApp Business number; limited to 2 unique users/day and 2 notifications/day in sandbox). Meta provides 1,000 free service conversations/month at the WABA level. Interakt does not offer a recurring $0 platform plan.",
    "minimum_commitment": "Starter plan available on quarterly or annual billing only (no monthly option); Growth and Advanced plans available monthly, quarterly (8% discount), or annually (20% discount).",
    "self_serve_signup": true,
    "requires_sales_call": false,
    "requires_verification": true,
    "enterprise_plan_available": true,
    "price_points": [
      {
        "plan": "Starter (monthly)",
        "item": "platform fee",
        "amount_usd": "12.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/blog/interakt-review"
      },
      {
        "plan": "Starter (quarterly)",
        "item": "platform fee — ₹3,499/quarter (~₹1,166/mo equivalent)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Starter (annual)",
        "item": "platform fee — ₹11,999/year (~₹999/mo equivalent)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Growth (monthly)",
        "item": "platform fee — ₹2,799/mo",
        "amount_usd": "55.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/blog/interakt-review"
      },
      {
        "plan": "Growth (quarterly)",
        "item": "platform fee — ₹7,699/quarter (~₹2,566/mo equivalent, 8% discount)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Growth (annual)",
        "item": "platform fee — ₹26,399/year (~₹2,199/mo equivalent, 20% discount)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Advanced (monthly)",
        "item": "platform fee — ₹3,799/mo",
        "amount_usd": "69.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/blog/interakt-review"
      },
      {
        "plan": "Advanced (quarterly)",
        "item": "platform fee — ₹10,499/quarter (~₹3,500/mo equivalent, 8% discount)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Advanced (annual)",
        "item": "platform fee — ₹35,999/year (~₹2,999/mo equivalent, 20% discount)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.gokwik.co/blog/interakt-pricing"
      },
      {
        "plan": "Enterprise",
        "item": "platform fee (custom)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/pricing/"
      },
      {
        "plan": "Sales CRM",
        "item": "platform fee — ₹2,499/mo (separate add-on subscription)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://www.zoko.io/post/interakt-pricing-guide"
      },
      {
        "plan": "Starter",
        "item": "per-conversation charge (marketing) — ₹0.882 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Starter",
        "item": "per-conversation charge (utility) — ₹0.160 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Starter",
        "item": "per-conversation charge (authentication) — ₹0.129 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Growth",
        "item": "per-conversation charge (marketing) — ₹0.871 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Growth",
        "item": "per-conversation charge (utility) — ₹0.150 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Growth",
        "item": "per-conversation charge (authentication) — ₹0.128 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Advanced",
        "item": "per-conversation charge (marketing) — ₹0.949 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Advanced",
        "item": "per-conversation charge (utility) — ₹0.140 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Advanced",
        "item": "per-conversation charge (authentication) — ₹0.127 incl. Meta fee + markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/"
      },
      {
        "plan": "Enterprise",
        "item": "per-conversation charge — Meta pass-through at cost, no markup",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.zoko.io/post/interakt-pricing-guide"
      },
      {
        "plan": "All plans",
        "item": "Interakt markup on Meta marketing conversations (up to 12.40%)",
        "amount_usd": null,
        "amount_percent": "12.4000",
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.heltar.com/blogs/interakt-pricing-explained-2024-a-comprehensive-breakdown-updated-cm1agqx7u00azb98sy3qu2ttt"
      },
      {
        "plan": "All plans",
        "item": "Interakt markup on Meta utility conversations (up to 39.13%)",
        "amount_usd": null,
        "amount_percent": "39.1300",
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.heltar.com/blogs/interakt-pricing-explained-2024-a-comprehensive-breakdown-updated-cm1agqx7u00azb98sy3qu2ttt"
      },
      {
        "plan": "All plans",
        "item": "Interakt markup on Meta authentication conversations (up to 12.17%)",
        "amount_usd": null,
        "amount_percent": "12.1700",
        "per": "conversation",
        "currency": "USD",
        "source_url": "https://www.heltar.com/blogs/interakt-pricing-explained-2024-a-comprehensive-breakdown-updated-cm1agqx7u00azb98sy3qu2ttt"
      }
    ]
  },
  "compliance": {
    "soc2": null,
    "hipaa": null,
    "gdpr": null,
    "iso_27001": null,
    "pci_dss": null,
    "sla_published": true,
    "sla_url": "https://www.interakt.shop/terms-of-service/",
    "data_retention_policy_url": "https://www.interakt.shop/terms-of-service/",
    "documented_rate_limits": "API rate limits by plan: Growth 300 requests/minute, Advanced 600 requests/minute, Enterprise configurable per Meta's limits. Public APIs unavailable on Starter plan. WhatsApp messaging tiers: 250 unique contacts/24h (unverified), 1,000 (verified), 10,000, 100,000, unlimited - based on Meta Business verification and quality rating.",
    "known_restrictions": [
      "Requires Meta Business verification to unlock messaging tiers above 250 unique contacts/24h",
      "Template pre-approval required by Meta (up to 24-hour review)",
      "Interakt applies markup on Meta conversation fees for Starter/Growth/Advanced plans (up to ~39% on utility conversations); Enterprise plan offers no markup",
      "Public APIs (webhooks, send API) restricted to Growth plan or higher - not available on Starter",
      "24-hour customer-service window applies for session/free-form messages",
      "No data localization - WhatsApp data resides on Meta's Cloud API infrastructure in North America and EU",
      "Sandbox mode limited to 2 unique users/day and 2 notifications/day during 14-day trial",
      "Platform governed by Indian law (IT Act 2000); no explicit GDPR commitments",
      "Terms of service SLA is 95% annual uptime (not 99.9%)",
      "Starter plan available on quarterly or annual billing only - no monthly billing option"
    ]
  },
  "developer": {
    "docs_url": null,
    "api_reference_url": "https://www.interakt.shop/resource-center/api-campaign-on-whatsapp/",
    "openapi_spec_url": null,
    "postman_collection_url": null,
    "changelog_url": null,
    "status_page_url": null,
    "llms_txt_url": "https://www.interakt.shop/llms.txt",
    "markdown_docs_url": null,
    "rendering": "static"
  },
  "adoption": {
    "launched_at": "2021-10-28",
    "ga_date": "2021-10-28",
    "github_stars": null,
    "github_stars_at": null,
    "notable_customers": [
      "The Pillow Company",
      "Bare Anatomy",
      "Superbottoms",
      "Flo Mattress",
      "Sleepy Owl",
      "Priyaasi"
    ]
  },
  "scores": {
    "agent_friendliness": 55,
    "pricing_transparency": 85,
    "setup_speed": 60,
    "docs_quality": 30,
    "procurement_friction": 85,
    "trust_readiness": 20,
    "best_for": [
      "AI agents and automation - an agent-ready surface (MCP / llms.txt)",
      "Teams needing broad API coverage out of the box",
      "Cost-sensitive teams - low, transparent entry price"
    ],
    "avoid_if": [
      "You want to try it free before paying",
      "You have strict compliance requirements"
    ]
  },
  "sources": [
    {
      "field": "base_url",
      "url": "https://www.interakt.shop/resource-center/user-and-event-track-api/",
      "excerpt": "Base URL: https://api.interakt.ai/v1/public",
      "confidence": "high"
    },
    {
      "field": "vendor_description",
      "url": "https://www.interakt.shop/",
      "excerpt": "full-stack growth engine for marketing, sales, and support",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/",
      "excerpt": "Starter Plan — ₹3,499 per quarter; Growth Plan — ₹2,799/mo; Advance Plan — ₹3,799/mo; Enterprise Plan — Custom pricing. Meta conversation fees are charged separately.",
      "confidence": "high"
    },
    {
      "field": "has_published_pricing",
      "url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/",
      "excerpt": "Starter Plan — ₹3,499 per quarter; Growth Plan — ₹2,799/mo; Advance Plan — ₹3,799/mo; Enterprise Plan — Custom pricing",
      "confidence": "high"
    },
    {
      "field": "free_tier_available / free_tier_details",
      "url": "https://www.interakt.shop/resource-center/how-does-sandbox-mode-work/",
      "excerpt": "Interakt assigns a temporary WhatsApp Business number for testing. Unique sandbox code to identify your account during test conversations. During sandbox mode, you're limited to 2 unique users per day for conversations and 2 daily notifications maximum.",
      "confidence": "high"
    },
    {
      "field": "sandbox_available",
      "url": "https://www.interakt.shop/resource-center/how-does-sandbox-mode-work/",
      "excerpt": "Interakt's sandbox mode is a test environment included with the 14-day free trial, allowing you to experience the platform's features without connecting your actual WhatsApp Business number. When you sign up, you receive a temporary WhatsApp Business number and a unique sandbox code.",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://www.interakt.shop/terms-of-service/",
      "excerpt": "Target Availability: The Company commits to making the Solution available with 95% (ninety five percent) of each financial year uptime.",
      "confidence": "high"
    },
    {
      "field": "gdpr / hipaa / soc2 / iso_27001 / pci_dss",
      "url": "https://www.interakt.shop/privacy-policy/",
      "excerpt": "The document focuses on data collection, usage, and sharing practices under Indian law, particularly referencing the Information Technology Act, 2000. No mention of SOC2, ISO 27001, HIPAA, or PCI DSS certifications.",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
      "excerpt": "Authorization: Basic <API Key>",
      "confidence": "high"
    },
    {
      "field": "categories",
      "url": "https://www.interakt.shop/",
      "excerpt": "WhatsApp as the core platform but positions Interakt as an omnichannel solution. While SMS and email aren't visibly highlighted, navigation mentions integrations that may extend to additional channels.",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://www.zoko.io/post/interakt-pricing-guide",
      "excerpt": "Interakt offers 8% savings on quarterly billing and 20% savings on annual billing compared to monthly plans.",
      "confidence": "high"
    },
    {
      "field": "has_published_pricing",
      "url": "https://respond.io/blog/interakt-review",
      "excerpt": "Starter: $12/month. Growth: $55/month. Advanced: $69/month. Enterprise: On request.",
      "confidence": "high"
    },
    {
      "field": "free_tier_available / free_tier_details",
      "url": "https://www.interakt.shop/resource-center/whatsapp-business-api-pricing-structure/",
      "excerpt": "Interakt charges ₹0 setup fees and offers a 14-day free trial",
      "confidence": "high"
    },
    {
      "field": "supported_actions / webhooks / rate_limits",
      "url": "https://www.interakt.shop/resource-center/interakt-apis-and-webhooks-an-overview/",
      "excerpt": "Growth Plan: 300 requests per minute; Advanced Plan: 600 requests per minute; Enterprise Plan: Configurable per Meta's allowed limits. Note: Public APIs unavailable on Starter Plan.",
      "confidence": "high"
    },
    {
      "field": "gdpr / hipaa / soc2 / iso_27001 / pci_dss",
      "url": "https://www.interakt.shop/terms-of-service/",
      "excerpt": "Applicable Data Protection Law as Indian legislation, specifically noting potential future replacement with the Digital Personal Data Protection Act (DPDPA) 2023. No explicit GDPR references.",
      "confidence": "high"
    },
    {
      "field": "known_restrictions / no data localization",
      "url": "https://www.interakt.shop/terms-of-service/",
      "excerpt": "WhatsApp infrastructure data localization is not offered by the Company for any such data shared or obtained by the Company in the process of providing the WhatsApp messaging.",
      "confidence": "high"
    },
    {
      "field": "known_restrictions / per-conversation markup",
      "url": "https://www.zoko.io/post/interakt-pricing-guide",
      "excerpt": "Enterprise Plan: Custom pricing... No Templates Markups... No Conversation Markups",
      "confidence": "high"
    },
    {
      "field": "enterprise_plan_available",
      "url": "https://www.zoko.io/post/interakt-pricing-guide",
      "excerpt": "Enterprise Plan: Custom pricing... Dedicated account manager, no markup on Meta fees... Unlimited Custom Fields/Tags/Events... RCS channel, Higher Rate Limits",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://www.interakt.shop/resource-center/interakt-apis-and-webhooks-an-overview/",
      "excerpt": "Growth Plan: 300 requests per minute; Advanced Plan: 600 requests per minute; Enterprise Plan: Configurable per Meta's allowed rate limit",
      "confidence": "high"
    },
    {
      "field": "known_restrictions / per-conversation markup",
      "url": "https://www.heltar.com/blogs/interakt-pricing-explained-2024-a-comprehensive-breakdown-updated-cm1agqx7u00azb98sy3qu2ttt",
      "excerpt": "Interakt is charging upto 12.40% markup on marketing conversations, 39.13% markup on utility conversations, and upto 12.17% markup on authentication conversations.",
      "confidence": "high"
    },
    {
      "field": "minimum_commitment",
      "url": "https://www.gokwik.co/blog/interakt-pricing",
      "excerpt": "Monthly Billing: Starter ₹999 (Instagram only), Growth ₹2,799, Advanced ₹3,799. Quarterly Billing (8% discount): Starter ₹3,499. Annual Billing (20% discount): Starter ₹11,999, Growth ₹26,399, Advanced ₹35,999.",
      "confidence": "high"
    },
    {
      "field": "self_serve_signup",
      "url": "https://www.interakt.shop/faqs/",
      "excerpt": "14-day free trial program with access to entire feature stack; you can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day; Notifications limited to 2 unique users in a day during trial",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
      "excerpt": "https://api.interakt.ai/v1/public/message/",
      "confidence": "high"
    },
    {
      "field": "api_version",
      "url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
      "excerpt": "The endpoint path shows the API version as v1 in the URL structure: /v1/public/message/",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://www.interakt.shop/resource-center/interakt-apis-and-webhooks-an-overview/",
      "excerpt": "API authentication requires your API Key in the Authorization Header. You can retrieve your key from the developer settings dashboard.",
      "confidence": "high"
    },
    {
      "field": "webhook_signing",
      "url": "https://www.interakt.shop/resource-center/interakts-webhooks-for-customer-messages-sent-template-status/",
      "excerpt": "the webhook signing mechanism uses the \"Interakt-Signature\" header containing \"Hex encoded SHA256 signature of the request payload computed using the HMAC algorithm\" with a shared secret key, prefixed with sha256=",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
      "excerpt": "Growth Plan: 300 requests per minute; Advanced Plan: 600 requests per minute; Enterprise Plan: Configurable as per Meta's allowed rate limit",
      "confidence": "high"
    },
    {
      "field": "requires_verification",
      "url": "https://www.interakt.shop/faqs/",
      "excerpt": "During trial, messaging restrictions apply if Facebook business verification is pending. Businesses must complete Facebook business verification to unlock unlimited messaging",
      "confidence": "high"
    },
    {
      "field": "sla_url",
      "url": "https://www.interakt.shop/terms-of-service/",
      "excerpt": "the Company commits to 95% uptime of each financial year for solution availability",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://www.zoko.io/post/interakt-pricing-guide",
      "excerpt": "Starter at $12/mo, Growth at $55/mo, and Advanced at $69/mo with Enterprise on custom terms",
      "confidence": "medium"
    },
    {
      "field": "launched_at",
      "url": "https://startupstorymedia.com/insights-10-21-haptik-jio-whatsapp-interakt/",
      "excerpt": "Launch Date: October 30, 2021",
      "confidence": "high"
    },
    {
      "field": "notable_customers",
      "url": "https://www.haptik.ai/blog/drive-sales-on-whatsapp-with-interakt",
      "excerpt": "500+ businesses using it, including prominent D2C brands such as The Pillow Company, Bare Anatomy, Superbottoms, Flo Mattress, Sleepy Owl, and Priyaasi",
      "confidence": "medium"
    },
    {
      "field": "api_style",
      "url": "https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-apis-webhooks/",
      "excerpt": "POST requests are required for sending templates; Content-Type: application/json",
      "confidence": "high"
    },
    {
      "field": "webhook_signing",
      "url": "https://www.interakt.shop/resource-center/interakts-webhooks/",
      "excerpt": "Interakt-Signature: sha256=b84783d10ede5bd6ed771e8b16fbe5a7093340159d6e49ec4248350b6ec2c7b4",
      "confidence": "high"
    },
    {
      "field": "webhook_events_url",
      "url": "https://www.interakt.shop/resource-center/interakts-webhooks/",
      "excerpt": "Supported webhook types include message_api_sent, message_api_delivered, message_api_read, message_api_failed, message_api_clicked, message_campaign_sent, message_received, account_alerts, template_performance_metrics, message_template_status_update",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://www.interakt.shop/resource-center/interakt-apis-and-webhooks-an-overview/",
      "excerpt": "Growth Plan: 300 requests per minute; Advanced Plan: 600 requests per minute",
      "confidence": "high"
    },
    {
      "field": "requires_verification",
      "url": "https://www.interakt.shop/whatsapp-business-api/integration/step-by-step/",
      "excerpt": "Before integrating WhatsApp Business API, you must complete Facebook Business Verification. This involves creating a Facebook Business Manager account and providing legal business documents for approval.",
      "confidence": "high"
    },
    {
      "field": "data_retention_policy_url",
      "url": "https://www.interakt.shop/terms-of-service/",
      "excerpt": "Upon expiry of the Lapse Period, any unutilised Prepaid Credits balance shall automatically expire and cease to be redeemable",
      "confidence": "medium"
    },
    {
      "field": "free_tier_limit",
      "url": "https://www.interakt.shop/faqs/",
      "excerpt": "14-day free trial program with access to entire feature stack; you can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day; Notifications limited to 2 unique users in a day during trial",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://www.haptik.ai/blog/drive-sales-on-whatsapp-with-interakt",
      "excerpt": "October 28, 2021",
      "confidence": "high"
    },
    {
      "field": "error_format",
      "url": "https://www.interakt.shop/resource-center/user-and-event-track-api/",
      "excerpt": "400: Oversized requests (>32KB) or traits containing newlines/tabs/multiple spaces; 429: Rate limit exceeded (varies by plan); 4xx: Authorization failures or malformed parameters; 5xx: Internal server errors",
      "confidence": "medium"
    },
    {
      "field": "versioning_scheme",
      "url": "https://www.interakt.shop/resource-center/user-and-event-track-api/",
      "excerpt": "Base URL: https://api.interakt.ai/v1/public — Available Endpoints: User Track: POST /track/users/, Event Track: POST /track/events/, Contacts Retrieval: POST /apis/users/",
      "confidence": "high"
    }
  ],
  "fields_not_found": [
    "gdpr",
    "hipaa",
    "soc2",
    "iso_27001",
    "pci_dss",
    "sdk_languages",
    "mcp_server_available",
    "deprecation_policy_url",
    "idempotency_supported",
    "mcp_url",
    "sdk_packages",
    "ga_date (exact, only launch PR date found)"
  ],
  "source_confidence": "high",
  "last_verified_at": "2026-06-16T00:00:00.000Z",
  "contribute": {
    "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.",
    "endpoints": [
      {
        "action": "review",
        "label": "Leave a review or comment",
        "method": "POST",
        "url": "https://apio.sh/api/feedback/interakt",
        "example_body": {
          "kind": "review",
          "rating": 5,
          "body": "Your experience with this API…"
        }
      },
      {
        "action": "field_edit",
        "label": "Suggest a correction to a field (cite a source)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/interakt/{field}",
        "example_body": {
          "value": "corrected value",
          "citations": [
            {
              "url": "https://source.example/page",
              "excerpt": "supporting quote"
            }
          ],
          "note": "what changed and why"
        }
      },
      {
        "action": "new_api",
        "label": "Suggest a new API to add",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/api",
        "example_body": {
          "value": {
            "name": "Acme API",
            "website_url": "https://acme.example"
          },
          "citations": [
            {
              "url": "https://acme.example"
            }
          ]
        }
      },
      {
        "action": "token",
        "label": "Optional - raise your rate limit",
        "method": "GET",
        "url": "https://apio.sh/api/feedback/token"
      }
    ]
  }
}