{ "name": "Jumio", "slug": "jumio", "website_url": "https://www.jumio.com", "vendor_description": "Accelerate customer onboarding, combat fraud, and ensure compliance with Jumio's industry-leading identity verification platform.", "categories": [ "kyc", "aml" ], "summary": "Jumio is an identity verification platform for KYC and AML compliance, fraud prevention, user onboarding, and age verification across 200+ countries. It supports document and selfie capture, workflow orchestration, and webhooks, with five SDKs. Pricing is not public and requires contacting sales. The platform holds SOC 2 Type 2, GDPR, ISO 27001, and PCI DSS compliance.", "capabilities": { "supported_actions": [ "create_account", "update_account", "initiate_workflow", "manage_credentials", "upload_document_images", "upload_selfie", "upload_prepared_data", "finalize_workflow", "retrieve_workflow_execution", "retrieve_credential_image", "retrieve_status", "retrieve_steps", "retrieve_rules", "generate_pdf", "delete_pii_data", "delete_biometrics_data", "submit_feedback", "list_workflow_executions", "aggregate_verification", "verify_identity", "screen_aml", "verify_liveness", "assess_risk_signals" ], "supported_regions": [ "200+ countries and territories globally (North America, Latin America, Europe, Asia Pacific, Middle East, Africa)" ], "supported_languages": [ "Albanian", "Arabic", "Armenian", "Azerbaijani", "Bengali", "Burmese", "Catalan", "Cebuano", "Chinese (China)", "Chinese (Hong Kong SAR China)", "Croatian", "Czech", "Danish", "Dutch", "English", "Estonian", "Filipino", "Finnish", "French", "Georgian", "German", "Greek", "Hebrew", "Hindi", "Hungarian", "Icelandic", "Indonesian", "Irish", "Italian", "Japanese", "Javanese", "Kazakh", "Khmer", "Korean", "Latvian", "Lithuanian", "Malay", "Norwegian", "Polish", "Portuguese", "Romanian", "Russian", "Serbian", "Slovak", "Slovenian", "Spanish", "Swahili", "Swedish", "Thai", "Turkish", "Ukrainian", "Urdu", "Uzbek", "Vietnamese" ], "input_types": [ "image/jpeg", "image/png", "JSON (prepared data)", "MRZ data", "barcode data", "eIDAS digital ID" ], "output_types": [ "JSON", "JPEG/PNG images", "PDF" ], "webhooks_supported": true, "sandbox_available": true, "sdk_languages": [ "Java", ".NET", "JavaScript", "Swift", "Kotlin" ], "mcp_server_available": false }, "integration": { "api_style": null, "base_url": null, "api_version": null, "versioning_scheme": null, "stability": null, "deprecation_policy_url": null, "auth_methods": [], "auth_docs_url": null, "idempotency_supported": null, "error_format": null, "webhook_signing": null, "webhook_events_url": null, "rate_limit_requests": null, "rate_limit_window": null, "sdk_packages": [ { "package": null, "language": "Java", "official": true, "repo_url": null }, { "package": null, "language": ".NET", "official": true, "repo_url": null }, { "package": null, "language": "JavaScript", "official": true, "repo_url": null }, { "package": null, "language": "Swift", "official": true, "repo_url": null }, { "package": null, "language": "Kotlin", "official": true, "repo_url": null } ], "mcp_url": null, "quickstart_url": null }, "pricing": { "pricing_model": "contact_sales", "has_published_pricing": false, "starting_price_usd": null, "price_basis": null, "free_tier_available": false, "free_tier_limit": null, "free_tier_details": null, "minimum_commitment": null, "self_serve_signup": false, "requires_sales_call": true, "requires_verification": null, "enterprise_plan_available": false, "price_points": [] }, "compliance": { "soc2": "type_2", "hipaa": false, "gdpr": true, "iso_27001": true, "pci_dss": true, "sla_published": false, "sla_url": null, "data_retention_policy_url": null, "documented_rate_limits": "Authorization requests: 10 per second; Account requests that initiate a new transaction: 1 per second per tenant; Retrieval requests: 15 per second per tenant; Customers created after March 2024: 5 initiate requests per 5 seconds, 75 retrieval requests per 5 seconds; Customers created before March 2024: 15 initiate requests per 5 seconds, 225 retrieval requests per 5 seconds. HTTP 429 returned when limits exceeded.", "known_restrictions": [ "Document images must be minimum 563×355 px, maximum 8000×8000 px; document must be at least 512 px wide and 323 px high", "Selfie images must be minimum 480×640 px, maximum 8000×8000 px; face must be at least 320 px tall and occupy at least 15% of the image", "NFC Read-Only scanning is disabled per default", "If an eIDAS digital ID is used, the system does not have access to the ID face, meaning a face comparison cannot be performed", "Consult with your Jumio Account Representative to verify that the IDs and fields for your use case are supported", "A successful extraction requires at least one of the attributes being extracted, with the exception of credit cards (where the PAN number and expiry date are mandatory) and USA Social Security Card (where all attributes are mandatory)", "Mock service requires contacting Jumio Support or your account manager to create and configure a dedicated mock tenant", "Contact your Jumio Account Manager for OAuth2 activation" ] }, "developer": { "docs_url": "https://docs.jumio.com", "api_reference_url": null, "openapi_spec_url": null, "postman_collection_url": null, "changelog_url": "https://www.jumio.com/whats-new", "status_page_url": null, "llms_txt_url": null, "markdown_docs_url": null }, "adoption": { "launched_at": null, "ga_date": null, "github_stars": null, "github_stars_at": null, "notable_customers": [] }, "scores": { "agent_friendliness": null, "pricing_transparency": null, "setup_speed": null, "docs_quality": null, "procurement_friction": null, "trust_readiness": null, "best_for": [], "avoid_if": [] }, "sources": [ { "field": "documented_rate_limits", "url": "https://documentation.jumio.ai/docs/developer-resources/API/CreateUpdateAccounts/rate-limits", "excerpt": "The default rate limit for authorization requests for bearer tokens is 10 per second. 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A free trial may be available on request via the sales team.", "confidence": "medium" }, { "field": "free_tier_details", "url": "https://www.vendr.com/marketplace/jumio", "excerpt": "Jumio typically charges one-time implementation fees ranging from $5,000 to $50,000+ depending on integration complexity, customization requirements, and", "confidence": "medium" }, { "field": "name", "url": "https://www.jumio.com/", "excerpt": "Accelerate customer onboarding, combat fraud, and ensure compliance with Jumio's industry-leading identity verification platform.", "confidence": "high" }, { "field": "sla_published", "url": "https://www.sec.gov/Archives/edgar/data/1872195/000119312521363646/d180840dex1033.htm", "excerpt": "Jumio shall make available to the Customer on request in a timely manner such information as is reasonably required by the Customer to demonstrate Jumio's", "confidence": "medium" }, { "field": "sla_published", "url": "https://trust.jumio.com/", "excerpt": "See how we protect your data and meet regulatory standards. SOC 2 Compliant Compliance Logo ISO 27001 Compliant Compliance Logo PCI DSS 4.0.1 Compliant Controls", "confidence": "medium" }, { "field": "iso_27001", "url": "https://trust.jumio.com/", "excerpt": "See how we protect your data and meet regulatory standards. SOC 2 Compliant Compliance Logo ISO 27001 Compliant Compliance Logo PCI DSS 4.0.1 Compliant Controls", "confidence": "high" }, { "field": "iso_27001", "url": "https://www.jumio.com/public-sector-identity-proofing/", "excerpt": "We have authorization to operate (ATO), are Section 508 compliant and have multiple security certifications, including ISO/IEC 27001:2013, PCI", "confidence": "high" }, { "field": "webhooks_supported", "url": "https://documentation.jumio.ai/developer-resources/api/retrieval", "excerpt": "To check workflow status, you can poll the end-points periodically or set up a callback and Jumio will send a webhook to your specified URL when a workflow", "confidence": "high" }, { "field": "webhooks_supported", "url": "https://documentation.jumio.ai/docs/quickStart/standaloneRiskSignal", "excerpt": "For Testing purposes you may use Webhooks as mentioned here.", "confidence": "high" }, { "field": "free_tier_available", "url": "https://www.xpay.sh/saas-pricing/jumio/", "excerpt": "Jumio pricing is sales-led — no self-serve tiers are published. A free trial may be available on request via the sales team.", "confidence": "medium" }, { "field": "free_tier_available", "url": "http://jumio.com/go-nonweb", "excerpt": "Complete the form below to have a Jumio salesperson contact you to schedule a demo of Jumio Go.", "confidence": "medium" }, { "field": "supported_regions", "url": "https://www.jumio.com/global-coverage/", "excerpt": "Jumio supports more countries, languages and document types than any other solution, and helps organizations across the globe meet strict compliance mandates.", "confidence": "medium" }, { "field": "supported_regions", "url": "https://www.jumio.com/global-identity-verification-readiness-assessment/", "excerpt": "Our platform supports identity verification across 200+ countries and territories, verifying 5,000+ document types with AI-powered fraud", "confidence": "medium" }, { "field": "supported_regions", "url": "https://www.jumio.com/about/press-releases/jumio-leader-spark-matrix-identity-capture-verification/", "excerpt": "Based in Sunnyvale, California, Jumio operates globally with offices and representation in North America, Latin America, Europe, Asia Pacific,", "confidence": "medium" }, { "field": "minimum_commitment", "url": "https://www.vendr.com/marketplace/jumio", "excerpt": "Jumio typically charges one-time implementation fees ranging from $5,000 to $50,000+ depending on integration complexity, customization requirements, and", "confidence": "medium" }, { "field": "known_restrictions", "url": "https://documentation.jumio.ai/docs/references/capabilities/extraction", "excerpt": "Learn how Jumio Extraction works, including OCR, MRZ reading, barcode scanning, NFC validation results, extracted ID fields, document data extraction,", "confidence": "medium" }, { "field": "known_restrictions", "url": "https://documentation.jumio.ai/docs/developer-resources/API/test-with-the-mock-service", "excerpt": "Jumio provides a mock service you can use to generate specific transaction outcomes. 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