{ "name": "Orb", "slug": "orb", "website_url": "https://www.withorb.com", "vendor_description": "\"Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue.\"", "categories": [ "billing" ], "summary": "Orb is a usage-based billing platform built for SaaS and AI companies that need to meter events, manage subscriptions, and automate invoicing, dunning, and revenue recognition (ASC 606-aligned). It supports tiered, seat-based, hybrid, and token-based pricing models, making it a fit for AI-native products billing on compute or tokens. Pricing is custom across all tiers and requires a sales conversation, with costs tied to billings volume and events ingested. The REST API ships with SDKs for six languages, idempotent writes, webhook support, and a sandbox, and the platform holds SOC 2 Type 2 certification with GDPR coverage.", "capabilities": { "supported_actions": [ "usage_metering", "event_ingestion", "create_subscription", "subscription_lifecycle_management", "tiered_pricing", "usage_based_pricing", "seat_based_pricing", "hybrid_pricing", "proration", "invoicing", "dunning", "revenue_recognition", "prepaid_credits", "credit_ledger", "entitlements", "trials", "price_simulation", "backdating_backfill", "custom_sql_metrics", "usage_alerting", "customer_hierarchy", "multi_currency", "tax_integration", "netsuite_integration", "salesforce_integration", "quickbooks_integration", "stripe_integration", "data_warehouse_sync", "customer_portal", "webhooks", "coupons", "discounts", "price_changes", "credit_notes", "ar_aging_reports", "invoice_grouping", "audit_logging" ], "supported_regions": [ "Global (multi-currency support; geographic tax compliance for expansion)" ], "supported_languages": [], "input_types": [ "usage events", "subscription objects", "metered events", "customer data", "pricing plans", "contract terms", "credit ledger entries" ], "output_types": [ "JSON", "invoices", "webhook events", "revenue recognition reports", "AR aging reports", "customer portal", "data warehouse exports", "accounting sync (NetSuite, QuickBooks)", "audit logs" ], "webhooks_supported": true, "sandbox_available": true, "sdk_languages": [ "Python", "Node.js", "Go", "Ruby", "Java", "Kotlin" ], "mcp_server_available": false }, "integration": { "api_style": "rest", "base_url": "https://api.withorb.com/v1", "api_version": "v1", "versioning_scheme": "url", "stability": "ga", "deprecation_policy_url": null, "auth_methods": [ "api_key" ], "auth_docs_url": "https://docs.withorb.com/essentials/authentication.md", "idempotency_supported": true, "error_format": "vendor-specific", "webhook_signing": "hmac_sha256", "webhook_events_url": "https://docs.withorb.com/integrations-and-exports/webhooks", "rate_limit_requests": 100, "rate_limit_window": "second", "sdk_packages": [ { "package": "orb-billing", "language": "Python", "official": true, "repo_url": "https://github.com/orbcorp/orb-python" }, { "package": "orb-billing", "language": "Node.js", "official": true, "repo_url": "https://github.com/orbcorp/orb-node" }, { "package": "github.com/orbcorp/orb-go", "language": "Go", "official": true, "repo_url": "https://github.com/orbcorp/orb-go" }, { "package": "orb-billing", "language": "Ruby", "official": true, "repo_url": "https://github.com/orbcorp/orb-ruby" }, { "package": "com.withorb.api:orb-java", "language": "Java", "official": true, "repo_url": "https://github.com/orbcorp/orb-java" }, { "package": "com.withorb.api:orb-kotlin", "language": "Kotlin", "official": true, "repo_url": "https://github.com/orbcorp/orb-kotlin" } ], "mcp_url": null, "quickstart_url": "https://docs.withorb.com/quickstart-guide.md" }, "pricing": { "pricing_model": "contact_sales", "has_published_pricing": false, "starting_price_usd": null, "price_basis": null, "free_tier_available": false, "free_tier_limit": null, "free_tier_details": null, "minimum_commitment": null, "self_serve_signup": false, "requires_sales_call": true, "requires_verification": false, "enterprise_plan_available": true, "price_points": [] }, "compliance": { "soc2": "type_2", "hipaa": false, "gdpr": true, "iso_27001": false, "pci_dss": false, "sla_published": true, "sla_url": null, "data_retention_policy_url": null, "documented_rate_limits": "Analytics: 10 queries/sec (live); Ledger: 10 queries/sec (live); Read-only queries: 100 queries/sec (live); Write actions: 50 operations/sec (live); Ingestion requests: 100 operations/sec (live); Ingestion volume: 10,000 events/minute (live, expandable upon request). Lower limits apply in test and trial environments.", "known_restrictions": [ "All three pricing tiers (Core, Advanced, Enterprise) use custom pricing - no published rates, all plans require contacting sales", "Pricing is based on two metrics: billings volume and events ingested", "Advanced and Enterprise tiers include additional platform fees for functionality and support", "Not a merchant of record or own payment processor - integrates with Stripe and other gateways for payment collection", "No built-in tax engine - relies on third-party integrations (Avalara, Anrok, Numeral, Sphere, Stripe Tax, TaxJar)" ] }, "developer": { "docs_url": "https://docs.withorb.com/overview", "api_reference_url": null, "openapi_spec_url": null, "postman_collection_url": null, "changelog_url": null, "status_page_url": "https://status.withorb.com", "llms_txt_url": null, "markdown_docs_url": null, "rendering": "static" }, "adoption": { "launched_at": "2021-01-01", "ga_date": "2023-03-29", "github_stars": null, "github_stars_at": null, "notable_customers": [ "Vercel", "Replit", "Supabase", "Pinecone", "Perplexity", "LaunchDarkly", "Jasper", "Stytch", "Dune", "Knock", "Materialize", "Airbyte" ] }, "scores": { "agent_friendliness": 30, "pricing_transparency": 0, "setup_speed": 40, "docs_quality": 15, "procurement_friction": 0, "trust_readiness": 60, "best_for": [ "Regulated or enterprise workloads - compliance attestations and an enterprise plan", "Teams needing broad API coverage out of the box" ], "avoid_if": [ "You need to start building today without contacting sales", "You need transparent pricing up front", "You want to try it free before paying" ] }, "sources": [ { "field": "notable_customers", "url": "https://techcrunch.com/2023/03/29/orb-which-helps-b2b-companies-price-their-products-raises-19-1m/", "excerpt": "high-profile customers, including Airbyte, Dune and Materialize", "confidence": "high" }, { "field": "categories", "url": "https://www.withorb.com", "excerpt": "The revenue design company — automates usage-based billing, streamlines pricing strategy, and provides tools for revenue growth.", "confidence": "high" }, { "field": "pricing_model", "url": "https://www.withorb.com/pricing", "excerpt": "Custom pricing — Contact Sales (all three tiers: Core, Advanced, Enterprise each show \"Custom pricing\" and \"Contact Sales\" CTA with no published rates).", "confidence": "high" }, { "field": "has_published_pricing", "url": "https://www.withorb.com/pricing", "excerpt": "Custom pricing listed for all three tiers (Core, Advanced, Enterprise) with no dollar amounts or percentages disclosed; all CTAs are \"Contact Sales\".", "confidence": "high" }, { "field": "self_serve_signup", "url": "https://www.withorb.com", "excerpt": "No self-serve option is prominently featured. The site directs users to \"Contact Sales\" or \"Log in\" to an existing app.withorb.com account.", "confidence": "high" }, { "field": "enterprise_plan_available", "url": "https://www.withorb.com/pricing", "excerpt": "Enterprise tier: for maximum scale and support with enterprise-grade SLAs for accuracy, uptime, and support and dedicated support.", "confidence": "high" }, { "field": "sdk_languages", "url": "https://github.com/orbcorp/orb-ruby", "excerpt": "Ruby client library for the Orb REST API — gem name: orb-billing", "confidence": "high" }, { "field": "sandbox_available", "url": "https://docs.withorb.com", "excerpt": "A demo environment is available at demo.withorb.com with sample data across common use cases.", "confidence": "high" }, { "field": "soc2", "url": "https://www.withorb.com/security", "excerpt": "As part of Orb's SOC-2 Type II compliance program, Orb submits to a third party SOC-2 audit annually.", "confidence": "high" }, { "field": "hipaa", "url": "https://www.withorb.com/products/security-compliance", "excerpt": "Orb maintains SOC 1 and SOC 2 Type II certifications — HIPAA is not listed among certifications.", "confidence": "high" }, { "field": "iso_27001", "url": "https://www.withorb.com/products/security-compliance", "excerpt": "Certifications listed: SOC 1, SOC 2 Type II — ISO 27001 is not among them.", "confidence": "high" }, { "field": "gdpr", "url": "https://www.withorb.com/privacy-policy", "excerpt": "Orb provides a dedicated section: \"Supplemental notice to residents of the EEA, Switzerland and the United Kingdom\" guaranteeing access, correction, deletion, portability, restriction, and objection rights.", "confidence": "high" }, { "field": "documented_rate_limits", "url": "https://docs.withorb.com/api-reference/rate-limits", "excerpt": "Analytics: 10 queries per second (live). Ledger: 10 queries per second (live). Read-only Queries: 100 queries per second (live). Write Actions: 50 operations per second (live). Ingestion Requests: 100 operations per second (live). Ingestion Volume: 10,000 events ingested per minute (live, expandable upon request).", "confidence": "high" }, { "field": "known_restrictions", "url": "https://www.withorb.com/pricing", "excerpt": "We base our pricing on two key metrics: billings and events.", "confidence": "high" }, { "field": "supported_actions", "url": "https://docs.withorb.com/integrations-and-exports/webhooks", "excerpt": "subscription.created, subscription.started, invoice.issued, invoice.payment_failed, invoice.payment_succeeded, credit_note.issued", "confidence": "high" }, { "field": "base_url", "url": "https://docs.withorb.com/api-reference", "excerpt": "Base URL: `https://api.withorb.com/v1`", "confidence": "high" }, { "field": "versioning_scheme", "url": "https://docs.withorb.com/api-reference", "excerpt": "Base URL: `https://api.withorb.com/v1` — URL-based versioning (v1 prefix in endpoint paths)", "confidence": "high" }, { "field": "auth_methods", "url": "https://docs.withorb.com/quickstart-guide.md", "excerpt": "Generate tokens at: \"Connections → API tokens\" in your Orb account settings — Required for all API requests", "confidence": "high" }, { "field": "idempotency_supported", "url": "https://docs.withorb.com/reference", "excerpt": "Users will be able to safely retry requests that include an `Idempotency-Key` within 48 hours", "confidence": "high" }, { "field": "webhook_signing", "url": "https://docs.withorb.com/integrations-and-exports/webhooks.md", "excerpt": "The `payload` for the HMAC is the literal `\"v1:\"` followed by the ISO format `X-Orb-Timestamp` and finally the literal `:` followed by the event message body itself.", "confidence": "high" }, { "field": "vendor_description", "url": "https://www.withorb.com/about", "excerpt": "Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue.", "confidence": "high" }, { "field": "categories", "url": "https://www.withorb.com/pricing", "excerpt": "We base our pricing on two key metrics: billings and events.", "confidence": "high" }, { "field": "pricing_model", "url": "https://www.withorb.com/pricing", "excerpt": "We base our pricing on two key metrics: billings and events. Advanced and Enterprise tiers include platform fees for functionality and support.", "confidence": "high" }, { "field": "free_tier_available", "url": "https://www.withorb.com/pricing", "excerpt": "No free tier, self-serve signup, or trial pricing mentioned; all plans require contacting sales.", "confidence": "high" }, { "field": "requires_sales_call", "url": "https://www.withorb.com/pricing", "excerpt": "All three tiers (Core, Advanced, Enterprise) present \"Contact Sales\" CTAs with no self-serve signup.", "confidence": "high" }, { "field": "sdk_languages", "url": "https://docs.withorb.com/essentials/sdk", "excerpt": "Orb's SDK is available in Python, TypeScript, Go, Java, Kotlin, and Ruby.", "confidence": "high" }, { "field": "webhooks_supported", "url": "https://docs.withorb.com/integrations-and-exports/webhooks", "excerpt": "Orb provides a real-time webhooks system that can issue calls to an endpoint of your choosing when certain events take place.", "confidence": "high" }, { "field": "soc2", "url": "https://www.withorb.com/products/security-compliance", "excerpt": "Orb maintains SOC 1 and SOC 2 Type II certifications, covering controls relevant to financial reporting and data security.", "confidence": "high" }, { "field": "hipaa", "url": "https://www.withorb.com/security", "excerpt": "Security page covers SOC 2 Type II, encryption at rest/in transit, penetration testing, and access controls — HIPAA is not mentioned.", "confidence": "high" }, { "field": "iso_27001", "url": "https://www.withorb.com/security", "excerpt": "Security page covers SOC 2 Type II, encryption, penetration testing, access controls — ISO 27001 is not mentioned.", "confidence": "high" }, { "field": "pci_dss", "url": "https://www.withorb.com/security", "excerpt": "Security page covers SOC 2 Type II — PCI DSS is not mentioned. Orb is not a merchant of record or payment processor.", "confidence": "high" }, { "field": "sla_published", "url": "https://www.withorb.com/products/security-compliance", "excerpt": "99.99% SLAs available — for billing and revenue execution workflows.", "confidence": "high" }, { "field": "mcp_server_available", "url": "https://registry.modelcontextprotocol.io/", "excerpt": null, "confidence": "high" }, { "field": "known_restrictions", "url": "https://www.withorb.com/solutions/finance", "excerpt": "Orb connects to Avalara, Anrok, Numeral, Sphere, Stripe Tax, or TaxJar to automate tax calculation and streamline compliance.", "confidence": "high" }, { "field": "supported_actions", "url": "https://www.withorb.com/products/finance-workflows", "excerpt": "Orb provides ASC 606-aligned revenue recognition designed specifically for usage-based billing complexity.", "confidence": "high" }, { "field": "api_version", "url": "https://docs.withorb.com/api-reference", "excerpt": "Base URL: `https://api.withorb.com/v1` — API Version: v1", "confidence": "high" }, { "field": "auth_methods", "url": "https://docs.withorb.com/api-reference", "excerpt": "Authentication Method: Bearer token — Implementation: `Authorization: Bearer ` header format", "confidence": "high" }, { "field": "auth_docs_url", "url": "https://docs.withorb.com/llms.txt", "excerpt": "Authentication: https://docs.withorb.com/essentials/authentication.md", "confidence": "high" }, { "field": "idempotency_supported", "url": "https://docs.withorb.com/essentials/sdk.md", "excerpt": "Orb's SDK is available in Python, TypeScript, Go, Java, Kotlin, and Ruby with built-in features including idempotency, pagination, and retries", "confidence": "high" }, { "field": "webhook_signing", "url": "https://docs.withorb.com/integrations-and-exports/webhooks", "excerpt": "X-Orb-Signature: The signature in format `v1=` — Orb uses HMAC SHA256 for webhook signature verification", "confidence": "high" }, { "field": "rate_limit_requests", "url": "https://docs.withorb.com/api-reference/rate-limits.md", "excerpt": "Read-only Queries (GET requests) — Live: \"100 queries per second\"; Write Actions (POST, PUT, PATCH, DELETE) — Live: \"50 operations per second\"", "confidence": "high" }, { "field": "sdk_packages", "url": "https://pypi.org/project/orb-billing/", "excerpt": "The official Python library for the orb API — package name: orb-billing, GitHub: https://github.com/orbcorp/orb-python", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/orbcorp/orb-go", "excerpt": "Golang client library for the Orb REST API — import path: github.com/orbcorp/orb-go", "confidence": "high" }, { "field": "launched_at", "url": "https://www.cbinsights.com/company/orb-4", "excerpt": "Orb was founded in 2021 and is based in San Francisco, California", "confidence": "medium" }, { "field": "notable_customers", "url": "https://www.withorb.com/case-studies", "excerpt": "Case studies featuring: Jasper, LaunchDarkly, Factory, Supabase, Pinecone, Vercel, Materialize, Replit, Stytch, Dune, Knock, Opus", "confidence": "high" }, { "field": "webhook_events_url", "url": "https://docs.withorb.com/integrations-and-exports/webhooks", "excerpt": "Events including customer.created, subscription.started, invoice.issued, customer.credit_balance_depleted, data_exports.transfer_success", "confidence": "high" }, { "field": "rate_limit_window", "url": "https://docs.withorb.com/api-reference/rate-limits.md", "excerpt": "Live: \"100 queries per second\" — per-second basis", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/orbcorp/orb-node", "excerpt": "Node.js / Typescript client library for the Orb REST API — package name: orb-billing (available on npmjs.org)", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/orbcorp/orb-ruby", "excerpt": "Ruby client library for the Orb REST API — gem name: orb-billing", "confidence": "high" }, { "field": "ga_date", "url": "https://techcrunch.com/2023/03/29/orb-which-helps-b2b-companies-price-their-products-raises-19-1m/", "excerpt": "Orb 'publicly launched today' on March 29, 2023", "confidence": "high" }, { "field": "notable_customers", "url": "https://www.withorb.com/blog/series-b", "excerpt": "AI-natives like Replit, Glean, Vercel, and Supabase run their revenue on Orb", "confidence": "high" }, { "field": "quickstart_url", "url": "https://docs.withorb.com/llms.txt", "excerpt": "Quickstart Guide: https://docs.withorb.com/quickstart-guide.md", "confidence": "high" }, { "field": "error_format", "url": "https://docs.withorb.com/reference", "excerpt": "409 Conflict returned for concurrent requests or mismatched payloads with reused keys — `Transient-Error: true` header indicates safe-to-retry server errors — `Idempotent-Replayed: true` signals cached responses", "confidence": "medium" }, { "field": "free_tier_limit", "url": "https://www.withorb.com/pricing", "excerpt": "No free tier is mentioned on the pricing page — Free Tier: Not available", "confidence": "high" }, { "field": "stability", "url": "https://docs.withorb.com/api-reference", "excerpt": "Base URL: https://api.withorb.com/v1 — v1 versioned production endpoint in active use", "confidence": "medium" }, { "field": "starting_price_usd", "url": "https://www.withorb.com/pricing", "excerpt": "All three tiers (Core, Advanced, Enterprise) list \"Custom pricing.\" — Starting Price: Not publicly disclosed", "confidence": "high" } ], "fields_not_found": [ "minimum_commitment", "specific_currency_list", "deprecation_policy_url", "sla_url", "data_retention_policy_url", "starting_price_usd", "price_basis", "free_tier_limit", "mcp_url" ], "source_confidence": "high", "last_verified_at": "2026-06-21T00:00:00.000Z", "contribute": { "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.", "endpoints": [ { "action": "review", "label": "Leave a review or comment", "method": "POST", "url": "https://apio.sh/api/feedback/orb", "example_body": { "kind": "review", "rating": 5, "body": "Your experience with this API…" } }, { "action": "field_edit", "label": "Suggest a correction to a field (cite a source)", "method": "POST", "url": "https://apio.sh/api/suggest/orb/{field}", "example_body": { "value": "corrected value", "citations": [ { "url": "https://source.example/page", "excerpt": "supporting quote" } ], "note": "what changed and why" } }, { "action": "new_api", "label": "Suggest a new API to add (only name is required - send as much as you can cite)", "method": "POST", "url": "https://apio.sh/api/suggest/api", "example_body": { "value": { "name": "Acme Email API", "website_url": "https://acme.example", "vendor_name": "Acme", "categories": [ "email" ], "pricing_model": "usage_based", "has_published_pricing": true, "free_tier_available": true, "price_points": [ { "plan": "Pay as you go", "item": "1,000 emails", "amount_usd": 1, "per": "1,000 emails", "source_url": "https://acme.example/pricing" } ], "soc2": "type_2", "docs_url": "https://docs.acme.example" }, "citations": [ { "url": "https://acme.example/pricing", "excerpt": "$1 per 1,000 emails" } ] }, "value_schema": [ { "field": "name", "type": "string", "label": "Product name (the only required field)" }, { "field": "website_url", "type": "string", "label": "Marketing website URL" }, { "field": "vendor_name", "type": "string", "label": "Company/vendor name behind the product" }, { "field": "vendor_description", "type": "string", "label": "One-line description, quoted from the vendor" }, { "field": "categories", "type": "string[]", "label": "Category/leaf slugs it belongs to, e.g. [\"email\",\"sms\"]" }, { "field": "primary_use_cases", "type": "string[]", "label": "What it's used for" }, { "field": "supported_actions", "type": "string[]", "label": "Concrete API actions/capabilities" }, { "field": "supported_regions", "type": "string[]", "label": "Countries/regions/data-residency" }, { "field": "supported_languages", "type": "string[]", "label": "Human/spoken languages supported" }, { "field": "input_types", "type": "string[]", "label": "Accepted input types/formats" }, { "field": "output_types", "type": "string[]", "label": "Produced output types/formats" }, { "field": "webhooks_supported", "type": "bool", "label": "Supports webhooks?" }, { "field": "sandbox_available", "type": "bool", "label": "Dedicated sandbox/test mode?" }, { "field": "sdk_languages", "type": "string[]", "label": "Languages with an official SDK" }, { "field": "mcp_server_available", "type": "bool", "label": "Official MCP server?" }, { "field": "pricing_model", "type": "enum", "label": "Pricing model", "values": [ "usage_based", "subscription", "seat_based", "hybrid", "contact_sales" ] }, { "field": "has_published_pricing", "type": "bool", "label": "Concrete prices published publicly?" }, { "field": "free_tier_available", "type": "bool", "label": "Recurring/perpetual free tier (not a trial)?" }, { "field": "free_tier_details", "type": "string", "label": "What the free tier includes" }, { "field": "minimum_commitment", "type": "string", "label": "Any stated minimum spend/commitment" }, { "field": "self_serve_signup", "type": "bool", "label": "Get an API key without talking to sales?" }, { "field": "requires_sales_call", "type": "bool", "label": "Does going live require sales?" }, { "field": "enterprise_plan_available", "type": "bool", "label": "Named enterprise tier?" }, { "field": "starting_price_usd", "type": "number", "label": "Lowest published paid entry price (USD number)" }, { "field": "price_basis", "type": "string", "label": "Unit the starting price is per, e.g. '1,000 emails'" }, { "field": "free_tier_limit", "type": "string", "label": "Free-tier ceiling in literal terms" }, { "field": "price_points", "type": "object[]", "label": "Structured prices: [{plan,item,amount_usd,amount_percent,per,source_url}]" }, { "field": "soc2", "type": "enum", "label": "SOC 2 status", "values": [ "type_2", "type_1", "in_progress", "none", "unknown" ] }, { "field": "hipaa", "type": "bool", "label": "HIPAA (e.g. BAA available)?" }, { "field": "gdpr", "type": "bool", "label": "GDPR compliance stated?" }, { "field": "iso_27001", "type": "bool", "label": "ISO 27001 certified?" }, { "field": "pci_dss", "type": "bool", "label": "PCI DSS compliant?" }, { "field": "sla_published", "type": "bool", "label": "Published SLA / uptime commitment?" }, { "field": "documented_rate_limits", "type": "string", "label": "Documented rate limits, quoted" }, { "field": "known_restrictions", "type": "string[]", "label": "Notable documented restrictions/limits" }, { "field": "auth_methods", "type": "string[]", "label": "Auth methods", "values": [ "api_key", "oauth2", "jwt", "basic", "hmac_signature", "mtls", "session" ] }, { "field": "api_style", "type": "enum", "label": "Primary API style", "values": [ "rest", "graphql", "grpc", "soap", "websocket" ] }, { "field": "base_url", "type": "string", "label": "API root/base URL" }, { "field": "api_version", "type": "string", "label": "Current API version string" }, { "field": "quickstart_url", "type": "string", "label": "Quickstart / hello-world URL" }, { "field": "docs_url", "type": "string", "label": "Developer docs URL" }, { "field": "api_reference_url", "type": "string", "label": "API reference URL" }, { "field": "openapi_spec_url", "type": "string", "label": "OpenAPI spec URL" }, { "field": "changelog_url", "type": "string", "label": "Changelog URL" }, { "field": "status_page_url", "type": "string", "label": "Status page URL" }, { "field": "notable_customers", "type": "string[]", "label": "Named public customers" }, { "field": "launched_at", "type": "string", "label": "Launch date (ISO date or year)" } ] }, { "action": "token", "label": "Optional - raise your rate limit", "method": "GET", "url": "https://apio.sh/api/feedback/token" } ] } }