{
  "name": "Respond.io",
  "slug": "respond-io",
  "website_url": "https://respond.io",
  "vendor_description": "\"an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations\"",
  "categories": [
    "whatsapp"
  ],
  "summary": "Respond.io is an AI-powered customer communication platform, launched in 2017, that lets businesses manage conversations and automate sales, marketing, and support workflows across channels including WhatsApp, where it operates as a Meta Business Solution Partner. Plans start at $79 per month with a 7-day free trial, self-serve signup, and an enterprise tier available. The REST API uses API key auth and supports webhooks, with a TypeScript/JavaScript SDK and an MCP server available. The platform holds ISO 27001 certification and GDPR compliance, and is active in more than 85 countries.",
  "capabilities": {
    "supported_actions": [
      "send_template_message",
      "send_session_message",
      "send_media",
      "interactive_buttons",
      "list_messages",
      "single_product_message",
      "multi_product_message",
      "location_request_message",
      "whatsapp_flows (sync and send only, creation not supported)",
      "inbound_webhooks",
      "outbound_webhooks",
      "template_management",
      "message_status_callbacks",
      "phone_number_registration",
      "catalog / products",
      "broadcast_messaging",
      "ai_agent_automation",
      "workflow_automation",
      "whatsapp_business_calling_api",
      "contact_management",
      "conversation_management",
      "crm_integration"
    ],
    "supported_regions": [
      "global (operates in more than 85 countries)",
      "business-initiated calls not supported in US, Nigeria, Canada, Vietnam, Turkey",
      "call reliability may vary in UAE, Saudi Arabia, Qatar, Egypt",
      "numbers from sanctioned regions (North Korea, Syria, Crimea, Donetsk, Luhansk) not supported"
    ],
    "supported_languages": [
      "over 30 languages supported by AI Agents for voice and chat"
    ],
    "input_types": [
      "text",
      "template",
      "image",
      "video",
      "document",
      "audio",
      "interactive buttons",
      "list messages",
      "location",
      "single-product message",
      "multi-product message",
      "location request"
    ],
    "output_types": [
      "message_status (sent/delivered/read/failed)",
      "inbound message webhook",
      "delivery receipts",
      "contact update webhook",
      "conversation assignment webhook",
      "call completion webhook (with recording, transcript, summary)",
      "conversation analytics"
    ],
    "webhooks_supported": true,
    "sandbox_available": false,
    "sdk_languages": [
      "TypeScript/JavaScript"
    ],
    "mcp_server_available": true
  },
  "integration": {
    "api_style": "rest",
    "base_url": "https://api.respond.io/v2",
    "api_version": "v2",
    "versioning_scheme": "url",
    "stability": "ga",
    "deprecation_policy_url": null,
    "auth_methods": [
      "api_key"
    ],
    "auth_docs_url": "https://respond.io/help/integrations/developer-api",
    "idempotency_supported": null,
    "error_format": null,
    "webhook_signing": "HMAC-SHA256 via x-respond-signature header",
    "webhook_events_url": "https://developers.respond.io/docs/webhooks/lwocem4sq812x-overview",
    "rate_limit_requests": 80,
    "rate_limit_window": "second",
    "sdk_packages": [
      {
        "package": "@respond-io/typescript-sdk",
        "language": "TypeScript/JavaScript",
        "official": true,
        "repo_url": "https://github.com/respond-io/typescript-sdk"
      }
    ],
    "mcp_url": "https://developers.respond.io/docs/respond-io-mcp/f18d9ea3ad235-overview",
    "quickstart_url": "https://respond.io/help/whatsapp/whatsapp-api-quick-start"
  },
  "pricing": {
    "pricing_model": "subscription",
    "has_published_pricing": true,
    "starting_price_usd": "79.0000",
    "price_basis": "month",
    "free_tier_available": false,
    "free_tier_limit": "free trial 7 days (Growth plan features, 5 users, 1,000 contacts)",
    "free_tier_details": "7-day free trial providing access to Growth plan features for 5 users and 1,000 Monthly Active Contacts (broadcasts excluded); no credit card required. Meta's WhatsApp service conversations are free (unlimited as of November 2024); utility templates sent within an open 24-hour customer service window are also free. Respond.io passes Meta's per-conversation and per-call fees through at cost with no markup.",
    "minimum_commitment": null,
    "self_serve_signup": true,
    "requires_sales_call": false,
    "requires_verification": true,
    "enterprise_plan_available": true,
    "price_points": [
      {
        "plan": "Starter",
        "item": "platform fee",
        "amount_usd": "79.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Starter",
        "item": "platform fee (annual billing)",
        "amount_usd": "79.0000",
        "amount_percent": null,
        "per": "month (billed annually at $948/yr, 20% saving)",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "platform fee",
        "amount_usd": "159.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "platform fee (annual billing)",
        "amount_usd": "127.2000",
        "amount_percent": null,
        "per": "month (billed annually at $1,526.40/yr, 20% saving)",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Advanced",
        "item": "platform fee",
        "amount_usd": "279.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Advanced",
        "item": "platform fee (annual billing)",
        "amount_usd": "223.2000",
        "amount_percent": null,
        "per": "month (billed annually at $2,678.40/yr, 20% saving)",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Enterprise",
        "item": "platform fee",
        "amount_usd": null,
        "amount_percent": null,
        "per": "month (custom, contact sales)",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Starter",
        "item": "additional user seat",
        "amount_usd": "12.0000",
        "amount_percent": null,
        "per": "seat / month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "additional user seat",
        "amount_usd": "20.0000",
        "amount_percent": null,
        "per": "seat / month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Advanced",
        "item": "additional user seat",
        "amount_usd": "24.0000",
        "amount_percent": null,
        "per": "seat / month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Growth",
        "item": "monthly active contacts (MAC) overage — per 100 MACs",
        "amount_usd": "12.0000",
        "amount_percent": null,
        "per": "per 100 MACs / month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "Advanced",
        "item": "monthly active contacts (MAC) overage — per 100 MACs",
        "amount_usd": "15.0000",
        "amount_percent": null,
        "per": "per 100 MACs / month",
        "currency": "USD",
        "source_url": "https://respond.io/pricing"
      },
      {
        "plan": "All plans",
        "item": "Meta WhatsApp conversation and call fees passed through at cost (no respond.io markup)",
        "amount_usd": null,
        "amount_percent": null,
        "per": "conversation (Meta rate card applies)",
        "currency": "USD",
        "source_url": "https://respond.io/faqs-directory/how-much-does-whatsapp-business-api-cost-and-are-there-any-hidden-charges"
      }
    ]
  },
  "compliance": {
    "soc2": "none",
    "hipaa": false,
    "gdpr": true,
    "iso_27001": true,
    "pci_dss": false,
    "sla_published": false,
    "sla_url": null,
    "data_retention_policy_url": "https://respond.io/privacy-policy",
    "documented_rate_limits": "Starting capacity: 250 business-initiated conversations per 24 hours for new accounts. Tiers: 250 → 2,000 → 10,000 → 100,000 → unlimited unique contacts per 24-hour period. Scaling to 2K requires Meta Business Manager verification. Automatic upgrades occur when quality rating is Medium or High and at least 50% of current portfolio limit used in last 7 days; upgrades within 6 hours. Cloud API default throughput: 80 messages per second (mps); 250 mps available upon request. WhatsApp Business Calling API: maximum 100 simultaneous calls per WABA; minimum 2,000 business-initiated conversations per 24 hours required to use calling.",
    "known_restrictions": [
      "Meta Business Portfolio account required (mandatory)",
      "Meta Business Manager verification required to unlock 2,000+ daily messaging tier",
      "WhatsApp Business Platform policy compliance required; account suspension risk for violations",
      "Template messages require Meta pre-approval (approx. 24 hours)",
      "WhatsApp Flow creation not supported within respond.io (only sync and send pre-created flows)",
      "Flow messages (interactive) not currently supported",
      "Cold messaging prohibited",
      "Business-initiated calls not supported in US, Nigeria, Canada, Vietnam, Turkey",
      "WABA/Meta Business Manager currency must be USD to avoid send failures",
      "Webhooks (outbound) only available on Advanced plan and above",
      "Developer API only available on Growth plan and above",
      "All phone numbers under same Business Manager account share messaging limits (quota is portfolio-level)",
      "SMS requires connecting a separate third-party provider (Twilio, Vonage, Telnyx, or MessageBird); not a native SMS API"
    ]
  },
  "developer": {
    "docs_url": "https://respond.io/help",
    "api_reference_url": null,
    "openapi_spec_url": null,
    "postman_collection_url": null,
    "changelog_url": null,
    "status_page_url": "https://status.respond.io",
    "llms_txt_url": "https://respond.io/llms.txt",
    "markdown_docs_url": null,
    "rendering": "static"
  },
  "adoption": {
    "launched_at": "2017-01-01",
    "ga_date": null,
    "github_stars": null,
    "github_stars_at": null,
    "notable_customers": [
      "Klook",
      "Decathlon",
      "British Airways",
      "Roche",
      "Bigo"
    ]
  },
  "scores": {
    "agent_friendliness": 65,
    "pricing_transparency": 85,
    "setup_speed": 50,
    "docs_quality": 25,
    "procurement_friction": 85,
    "trust_readiness": 30,
    "best_for": [
      "AI agents and automation - an agent-ready surface (MCP / llms.txt)",
      "Teams needing broad API coverage out of the box"
    ],
    "avoid_if": [
      "You want to try it free before paying",
      "You have strict compliance requirements"
    ]
  },
  "sources": [
    {
      "field": "vendor_description",
      "url": "https://respond.io/whatsapp-business-api",
      "excerpt": "an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations",
      "confidence": "high"
    },
    {
      "field": "categories",
      "url": "https://respond.io/help/sms/sms-overview",
      "excerpt": "you can send and receive SMS by connecting with one of our supported partners",
      "confidence": "high"
    },
    {
      "field": "pricing_model / has_published_pricing",
      "url": "https://respond.io/faqs-directory/how-much-does-whatsapp-business-api-cost-and-are-there-any-hidden-charges",
      "excerpt": "respond.io charges no onboarding or porting fees and does not markup WhatsApp's official rates",
      "confidence": "high"
    },
    {
      "field": "free_tier_available / free_tier_details",
      "url": "https://respond.io/help/whatsapp/whatsapp-pricing",
      "excerpt": "As of November 1, 2024, businesses can open an unlimited number of Service Conversations at no charge",
      "confidence": "high"
    },
    {
      "field": "self_serve_signup / requires_sales_call",
      "url": "https://respond.io/help/whatsapp/whatsapp-api-quick-start",
      "excerpt": "WhatsApp Business Platform (API) Quick Start — self-serve embedded sign-up flow with no mention of sales involvement",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://trust.respond.io",
      "excerpt": "GDPR compliant",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://trust.respond.io",
      "excerpt": "ISO/IEC 27001 certified",
      "confidence": "high"
    },
    {
      "field": "soc2 / hipaa / pci_dss",
      "url": "https://trust.respond.io",
      "excerpt": "Certifications: GDPR compliant, ISO/IEC 27001 certified. The page does not mention SOC 2 certification, HIPAA compliance, or PCI DSS compliance",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://respond.io/integrations/whatsapp",
      "excerpt": "Uptime: 99.999% availability (marketing page only, not a formal SLA document with terms and credits)",
      "confidence": "high"
    },
    {
      "field": "mcp_server_available",
      "url": "https://github.com/respond-io/mcp-server",
      "excerpt": "The respond.io MCP server exposes 28 MCP tools for contacts, messaging, conversations, comments, and workspace management",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://respond.io/help/whatsapp/whatsapp-cloud-api",
      "excerpt": "The Cloud API supports up to 80 messages per second (mps) combined sending and receiving by default, with 250 mps available upon request",
      "confidence": "high"
    },
    {
      "field": "known_restrictions (webhooks Advanced only)",
      "url": "https://respond.io/help/integrations/webhooks",
      "excerpt": "Webhooks are only available for Advanced plan and above",
      "confidence": "high"
    },
    {
      "field": "sandbox_available",
      "url": "https://respond.io/help/whatsapp/whatsapp-cloud-api",
      "excerpt": "No sandbox/testing environment is mentioned—only Meta's test number for limited broadcasts (maximum five recipients)",
      "confidence": "medium"
    },
    {
      "field": "base_url",
      "url": "https://dlthub.com/context/source/respond-io",
      "excerpt": "The REST API base URL is `https://api.respond.io`",
      "confidence": "high"
    },
    {
      "field": "name / website_url",
      "url": "https://respond.io/",
      "excerpt": "Respond.io | #1 AI-Powered Customer Conversation Management Software",
      "confidence": "high"
    },
    {
      "field": "categories",
      "url": "https://respond.io/integrations/whatsapp",
      "excerpt": "Partner Status: Meta Business Partner and WhatsApp Business Solution Provider (BSP)",
      "confidence": "high"
    },
    {
      "field": "pricing_model / has_published_pricing",
      "url": "https://respond.io/pricing",
      "excerpt": "Starter: $79/month; Growth: $159/month; Advanced: $279/month; Enterprise: Custom pricing",
      "confidence": "high"
    },
    {
      "field": "free_tier_available / free_tier_details",
      "url": "https://respond.io/pricing",
      "excerpt": "a free 7-day trial providing immediate access to all features of the Growth plan for 5 users and 1,000 Monthly Active Contacts, except for broadcasts",
      "confidence": "high"
    },
    {
      "field": "enterprise_plan_available",
      "url": "https://respond.io/pricing",
      "excerpt": "Enterprise: Custom pricing — Talk to Sales; Unlimited Users",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://respond.io/security",
      "excerpt": "Respond.io is fully GDPR compliant, so your personal data is handled lawfully, transparently and securely.",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://respond.io/security",
      "excerpt": "Respond.io is ISO 27001 certified, demonstrating our dedication to upholding the highest standards of information security.",
      "confidence": "high"
    },
    {
      "field": "soc2 / hipaa / pci_dss",
      "url": "https://respond.io/security",
      "excerpt": "SOC 2, HIPAA, PCI DSS, or specific SLA/uptime commitments are not mentioned in this page",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://respond.io/terms-of-service",
      "excerpt": "The Service is provided 'AS IS' and 'AS AVAILABLE'; The Company makes no representation regarding the operation or availability of the Service or that the Service will be uninterrupted or error-free",
      "confidence": "high"
    },
    {
      "field": "sdk_languages",
      "url": "https://github.com/respond-io/typescript-sdk",
      "excerpt": "A TypeScript/JavaScript SDK for seamless integration with the Respond.io Developer API, enabling effortless API interactions for developers.",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://respond.io/help/whatsapp/whatsapp-messaging-limits",
      "excerpt": "New businesses begin at 250 conversations per day. The scaling tiers are: 250 unique customers → 2,000 → 10,000 → 100,000 → Unlimited unique customers",
      "confidence": "high"
    },
    {
      "field": "known_restrictions (SMS via third-party only)",
      "url": "https://respond.io/help/sms/sms-overview",
      "excerpt": "you can send and receive SMS by connecting with one of our supported partners",
      "confidence": "high"
    },
    {
      "field": "webhooks_supported",
      "url": "https://respond.io/integrations/webhook",
      "excerpt": "Webhooks enable real-time event notifications: new messages, contact updates, assignment changes, voice call completions and missed calls",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://github.com/respond-io/typescript-sdk",
      "excerpt": "Base URL in Examples: https://api.respond.io/v2",
      "confidence": "high"
    },
    {
      "field": "api_version",
      "url": "https://github.com/respond-io/typescript-sdk",
      "excerpt": "Base URL in Examples: https://api.respond.io/v2",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://github.com/respond-io/typescript-sdk",
      "excerpt": "Developers obtain tokens from workspace settings under Settings > Integrations > Developer API and initialize the client with: new RespondIO({ apiToken: 'your-api-token-here' })",
      "confidence": "high"
    },
    {
      "field": "auth_docs_url",
      "url": "https://respond.io/help/integrations/developer-api",
      "excerpt": "Press Add Access Token to add a new access token. This token is needed to access our API endpoints.",
      "confidence": "high"
    },
    {
      "field": "mcp_url",
      "url": "https://developers.respond.io/docs/respond-io-mcp/f18d9ea3ad235-overview",
      "excerpt": "Overview | Respond.io MCP",
      "confidence": "high"
    },
    {
      "field": "webhook_signing",
      "url": "https://rollout.com/integration-guides/respond.io/quick-guide-to-implementing-webhooks-in-respondio",
      "excerpt": "const hmac = crypto.createHmac('sha256', secret) ... const signature = req.headers['x-respond-signature']",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://respond.io/help/whatsapp/whatsapp-cloud-api",
      "excerpt": "The Cloud API supports up to 80 messages per second (mps) combined sending and receiving of text and media messages by default, and up to 250 mps by request.",
      "confidence": "medium"
    },
    {
      "field": "api_version",
      "url": "https://rollout.com/integration-guides/respond.io/api-essentials",
      "excerpt": "API 2.0 was launched in October 2022, introducing Workspace-level access tokens instead of Channel-specific tokens",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://dlthub.com/context/source/respond-io",
      "excerpt": "Include an Authorization header with the value 'Bearer <access_token>' on every request.",
      "confidence": "high"
    },
    {
      "field": "sdk_packages",
      "url": "https://github.com/respond-io/typescript-sdk",
      "excerpt": "A TypeScript/JavaScript SDK for seamless integration with the Respond.io Developer API, enabling effortless API interactions for developers.",
      "confidence": "high"
    },
    {
      "field": "mcp_url",
      "url": "https://github.com/respond-io/mcp-server",
      "excerpt": "A lightweight, high-performance MCP server connecting AI, tools, and automation through Stdio and HTTP streamable transports — enabling real-time context flow, smart orchestration, and seamless collaboration.",
      "confidence": "high"
    },
    {
      "field": "webhook_events_url",
      "url": "https://developers.respond.io/docs/webhooks/lwocem4sq812x-overview",
      "excerpt": "Overview | Webhooks",
      "confidence": "high"
    },
    {
      "field": "requires_verification",
      "url": "https://respond.io/help/whatsapp/meta-business-verification",
      "excerpt": "You need to verify your business to migrate your phone number to respond.io as your Business Solution Provider (BSP), increase messaging limits to engage with a larger audience",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://respond.io/pricing",
      "excerpt": "Starter - $79/month ($948/year with 20% discount)",
      "confidence": "high"
    },
    {
      "field": "free_tier_limit",
      "url": "https://respond.io/pricing",
      "excerpt": "7-day trial available with no credit card required, offering Growth plan features (5 users, 1,000 contacts).",
      "confidence": "high"
    },
    {
      "field": "notable_customers",
      "url": "https://respond.io/about",
      "excerpt": "Over 10,000 brands across more than 85 countries",
      "confidence": "medium"
    },
    {
      "field": "data_retention_policy_url",
      "url": "https://respond.io/privacy-policy",
      "excerpt": "Server log files are deleted after 30 days ... Google Analytics 4 stores cookies in your web browser for a period of two years since your last visit.",
      "confidence": "medium"
    },
    {
      "field": "stability",
      "url": "https://rollout.com/integration-guides/respond.io/api-essentials",
      "excerpt": "API 2.0 was launched in October 2022 ... Respond 3.0 was announced in June 2024",
      "confidence": "medium"
    },
    {
      "field": "requires_verification",
      "url": "https://respond.io/help/whatsapp/whatsapp-api-quick-start",
      "excerpt": "Ensure your business complies with the WhatsApp Business Messaging Policy",
      "confidence": "high"
    },
    {
      "field": "price_basis",
      "url": "https://respond.io/pricing",
      "excerpt": "Starter - $79/month ... Growth - $159/month ... Advanced - $279/month",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://respond.io/about",
      "excerpt": "Founding Date: February 17, 2017",
      "confidence": "high"
    },
    {
      "field": "notable_customers",
      "url": "https://techcrunch.com/2022/09/20/malaysia-based-respond-io-helps-businesses-juggle-multiple-messaging-apps/",
      "excerpt": "With clients including Klook, Decathlon, and British Airways, respond.io is used by 10,000+ companies worldwide.",
      "confidence": "medium"
    },
    {
      "field": "quickstart_url",
      "url": "https://respond.io/help/whatsapp/whatsapp-api-quick-start",
      "excerpt": "WhatsApp Business Platform (API) Quick Start",
      "confidence": "high"
    }
  ],
  "fields_not_found": [
    "soc2 (trust page exists and does not mention it)",
    "pci_dss (trust page exists and does not mention it)",
    "hipaa (trust page exists and does not mention it)",
    "minimum_commitment",
    "sla_published (terms of service explicitly disclaims uptime guarantees; 99.999% figure appears in marketing only, not in a formal SLA document)",
    "ga_date",
    "deprecation_policy_url",
    "sla_url",
    "error_format",
    "idempotency_supported"
  ],
  "source_confidence": "high",
  "last_verified_at": "2026-06-16T00:00:00.000Z",
  "contribute": {
    "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.",
    "endpoints": [
      {
        "action": "review",
        "label": "Leave a review or comment",
        "method": "POST",
        "url": "https://apio.sh/api/feedback/respond-io",
        "example_body": {
          "kind": "review",
          "rating": 5,
          "body": "Your experience with this API…"
        }
      },
      {
        "action": "field_edit",
        "label": "Suggest a correction to a field (cite a source)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/respond-io/{field}",
        "example_body": {
          "value": "corrected value",
          "citations": [
            {
              "url": "https://source.example/page",
              "excerpt": "supporting quote"
            }
          ],
          "note": "what changed and why"
        }
      },
      {
        "action": "new_api",
        "label": "Suggest a new API to add",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/api",
        "example_body": {
          "value": {
            "name": "Acme API",
            "website_url": "https://acme.example"
          },
          "citations": [
            {
              "url": "https://acme.example"
            }
          ]
        }
      },
      {
        "action": "token",
        "label": "Optional - raise your rate limit",
        "method": "GET",
        "url": "https://apio.sh/api/feedback/token"
      }
    ]
  }
}