{ "name": "Route4Me", "slug": "route4me", "website_url": "https://route4me.com/", "vendor_description": "\"Industrial Grade Route Planning And Route Optimization Software\" that \"automates and integrates mission-critical last mile workflows, empowering route planners, dispatchers, drivers, and managers to take your business to the next level.\"", "categories": [ "routing" ], "summary": "Route4Me is a REST API and SaaS platform for last-mile route optimization, covering multi-stop routing, fleet dispatch, real-time tracking, geocoding, and territory management across 195+ countries. Launched in 2009, it targets logistics and field service teams, with subscriptions starting at $149 per month, a 30-day full-featured developer trial via GitHub, and no sales call required. SDKs are available for nine languages including Python, Node.js, and Go. Commercial truck routing with weight and height constraints is available as a paid add-on, and the platform is HIPAA-compliant.", "capabilities": { "supported_actions": [ "route_optimization", "route", "directions", "waypoint_optimization", "vehicle_routing", "geocoding", "reverse_geocoding", "bulk_geocoding", "route_resequencing", "eta", "real_time_tracking", "territory_management", "address_book_management", "order_management", "avoidance_zones" ], "supported_regions": [ "195+ countries and territories globally", "North America (US, Canada, Mexico, Bermuda)", "Europe (UK, France, Germany, Italy, Spain, Poland, Netherlands, 40+ others)", "Asia-Pacific (Australia, China, Japan, India, Singapore, South Korea, Indonesia)", "South/Latin America (Brazil, Argentina, Chile, Colombia, Peru)", "Africa (South Africa, Kenya, Nigeria, Morocco, Egypt)", "Middle East (Saudi Arabia, UAE, Israel, Jordan, Kuwait)", "Travel modes: car/regular vehicles, commercial trucks (Class 1-8 with height/weight/tunnel/bridge constraints), pedestrian/walking, cycling/biking" ], "supported_languages": [ "Arabic", "Chinese", "Czech", "Dutch", "French", "German", "Hebrew", "Hindi", "Italian", "Japanese", "Korean", "Portuguese", "Romanian", "Russian", "Spanish", "English" ], "input_types": [ "addresses/destinations array", "latitude/longitude coordinates", "optimization parameters", "time windows", "vehicle capacity constraints", "route duration limits", "max stops per route", "driver skills and vehicle attributes", "avoidance zones", "depot/facility locations", "order data" ], "output_types": [ "optimally sequenced routes", "JSON", "XML", "driving directions", "estimated times of arrival (ETA)", "GPS tracking data", "proof of delivery records", "route manifests", "activity feed/audit logs" ], "webhooks_supported": true, "sandbox_available": true, "sdk_languages": [ "Python", "Node.js", "PHP", "C# / .NET", "Java", "Ruby", "C++", "Erlang", "Go" ], "mcp_server_available": false }, "integration": { "api_style": "rest", "base_url": "https://api.route4me.com/api.v4/", "api_version": "v4 (also v5.0 at wh.route4me.com/modules/api/v5.0/)", "versioning_scheme": "url", "stability": "ga", "deprecation_policy_url": null, "auth_methods": [ "api_key" ], "auth_docs_url": "https://support.route4me.com/retrieving-your-route4me-api-key/", "idempotency_supported": null, "error_format": "vendor-specific JSON (success boolean + message + user_errors/optimization_errors arrays)", "webhook_signing": null, "webhook_events_url": "https://support.route4me.com/route-planner-webhooks-and-callbacks-url-and-settings/", "rate_limit_requests": null, "rate_limit_window": null, "sdk_packages": [ { "package": "route4me-python-sdk", "language": "Python", "official": true, "repo_url": "https://github.com/route4me/route4me-python-sdk" }, { "package": "route4me-nodejs-sdk", "language": "Node.js", "official": true, "repo_url": "https://github.com/route4me/route4me-nodejs-sdk" }, { "package": "route4me/route4me-php", "language": "PHP", "official": true, "repo_url": "https://github.com/route4me/route4me-php-sdk" }, { "package": "Route4MeSDKLibrary", "language": "C# / .NET", "official": true, "repo_url": "https://github.com/route4me/route4me-net-core" }, { "package": "route4me-java-sdk", "language": "Java", "official": true, "repo_url": "https://github.com/route4me/route4me-java-sdk" }, { "package": "route4me-ruby-sdk", "language": "Ruby", "official": true, "repo_url": "https://github.com/route4me/route4me-ruby-sdk" }, { "package": "route4me-cpp-sdk", "language": "C++", "official": true, "repo_url": "https://github.com/route4me/route4me-cpp-sdk" }, { "package": "route4me-erlang-sdk", "language": "Erlang", "official": true, "repo_url": "https://github.com/route4me/route4me-erlang-sdk" }, { "package": "route4me-go-sdk", "language": "Go", "official": true, "repo_url": "https://github.com/route4me/route4me-go-sdk" } ], "mcp_url": null, "quickstart_url": "https://integrate.route4me.com/docs/getting_started" }, "pricing": { "pricing_model": "subscription", "has_published_pricing": true, "starting_price_usd": "149.0000", "price_basis": "month", "free_tier_available": true, "free_tier_limit": "30-day full-featured developer trial (sign up via GitHub)", "free_tier_details": "Mobile app permanent free plan: up to 10 stops per route (routes expire after 7 days); web platform and API offer only a 7-day trial (not a recurring free tier). No recurring free API/web tier.", "minimum_commitment": null, "self_serve_signup": true, "requires_sales_call": false, "requires_verification": false, "enterprise_plan_available": true, "price_points": [ { "plan": "Route Optimization", "item": "subscription (web platform)", "amount_usd": "199.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://route4me.com/platform/marketplace/pricing" }, { "plan": "Business Optimization", "item": "subscription (web platform)", "amount_usd": "299.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://route4me.com/platform/marketplace/pricing" }, { "plan": "Enterprise Optimization", "item": "subscription (web platform)", "amount_usd": "349.0000", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://route4me.com/platform/marketplace/pricing" }, { "plan": "Mobile Basic", "item": "mobile driver app subscription (unlimited stops, never expire)", "amount_usd": "9.9900", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://apps.apple.com/us/app/route4me-route-planner/id349853799" }, { "plan": "Mobile Basic (annual)", "item": "mobile driver app subscription annual billing", "amount_usd": "79.9900", "amount_percent": null, "per": "year", "currency": "USD", "source_url": "https://apps.apple.com/us/app/route4me-route-planner/id349853799" }, { "plan": "Mobile Enhanced", "item": "mobile driver app subscription (unlimited stops + destination status + enhanced address search)", "amount_usd": "19.9900", "amount_percent": null, "per": "month", "currency": "USD", "source_url": "https://apps.apple.com/us/app/route4me-route-planner/id349853799" }, { "plan": "Mobile Enhanced (annual)", "item": "mobile driver app subscription annual billing", "amount_usd": "199.9900", "amount_percent": null, "per": "year", "currency": "USD", "source_url": "https://apps.apple.com/us/app/route4me-route-planner/id349853799" } ] }, "compliance": { "soc2": null, "hipaa": true, "gdpr": false, "iso_27001": null, "pci_dss": null, "sla_published": false, "sla_url": null, "data_retention_policy_url": "https://route4me.com/privacy-policy", "documented_rate_limits": "200 requests per minute from one client to the server-side", "known_restrictions": [ "7-day free trial (web platform) and 30-day free trial via GitHub SSO - neither is a recurring free API/web tier", "Mobile app permanent free plan limited to 10 stops per route; routes expire after 7 days", "Sandbox account requires contacting Route4Me Support to activate", "Audit Logging and Activity Stream Add-On must be enabled to use webhooks", "Commercial vehicle optimization (Class 1-8 truck routing) is a paid add-on feature", "Recurring routing templates, curbside routing, driver skills/vehicle attributes are paid add-ons", "Terms of Service disclaim any uptime or availability SLA", "Reverse engineering, stress testing, and scraping prohibited by ToS" ] }, "developer": { "docs_url": null, "api_reference_url": "https://integrate.route4me.com/reference", "openapi_spec_url": null, "postman_collection_url": null, "changelog_url": null, "status_page_url": null, "llms_txt_url": "https://route4me.com/llms.txt", "markdown_docs_url": null, "rendering": "static" }, "adoption": { "launched_at": "2009-01-01", "ga_date": null, "github_stars": null, "github_stars_at": null, "notable_customers": [ "FruitGuys", "BloomNet" ] }, "scores": { "agent_friendliness": 55, "pricing_transparency": 100, "setup_speed": 100, "docs_quality": 30, "procurement_friction": 100, "trust_readiness": 15, "best_for": [ "Prototypes and side projects - free to start, no sales call", "Regulated or enterprise workloads - compliance attestations and an enterprise plan", "AI agents and automation - an agent-ready surface (MCP / llms.txt)" ], "avoid_if": [] }, "sources": [ { "field": "vendor_description", "url": "https://route4me.com/", "excerpt": "Industrial Grade Route Planning And Route Optimization Software that automates and integrates mission-critical last mile workflows, empowering route planners, dispatchers, drivers, and managers to take your business to the next level.", "confidence": "high" }, { "field": "has_published_pricing", "url": "https://route4me.com/platform/marketplace/pricing", "excerpt": "Route Optimization — $199/month ... Business Optimization — $299/month ... Enterprise Optimization — $349/month", "confidence": "high" }, { "field": "has_published_pricing", "url": "https://route4me.com/get-started", "excerpt": "Route Optimization $199/month ... Business Optimization $299/month ... Enterprise Optimization $349/month", "confidence": "high" }, { "field": "pricing_model", "url": "https://support.route4me.com/billing-model/", "excerpt": "Pay As You Go: Month-to-month billing with no long-term commitment ... Savings Plan: Annual billing offers lower monthly costs ... Volume Plan: Custom pricing for medium to large enterprises", "confidence": "high" }, { "field": "pricing_model", "url": "https://www.capterra.com/p/149633/Route4Me/pricing/", "excerpt": "Pricing Model: Flat Rate — Payment Frequency: Per Month", "confidence": "high" }, { "field": "free_tier_available", "url": "https://apps.apple.com/us/app/route4me-route-planner/id349853799", "excerpt": "Plan up to 10 stops per route, with each route expiring after 7 days. This is an ongoing free option, not a trial.", "confidence": "high" }, { "field": "free_tier_available", "url": "https://route4me.com/get-started", "excerpt": "No Credit Card 100% Free 7 Day Unlimited Trial with instant route creation, mobile access and 24/7 support", "confidence": "high" }, { "field": "sandbox_available", "url": "https://support.route4me.com/sandbox-accounts/", "excerpt": "Route4Me Sandbox Accounts provide a fully functional duplicate of your company account ... safe test environment where you can use the software without risking live operations ... users see a Sandbox badge in the web platform header", "confidence": "high" }, { "field": "hipaa", "url": "https://support.route4me.com/route4me-it-administrators-guide/", "excerpt": "Route4Me supports a Health Insurance Portability and Accountability Act Business Associate Agreement (HIPAA BAA).", "confidence": "high" }, { "field": "hipaa", "url": "https://support.route4me.com/faq/medical-healthcare/", "excerpt": "Route4Me is the first and only route optimization platform with a HIPAA-compliant telematics solution", "confidence": "high" }, { "field": "gdpr", "url": "https://route4me.com/platform/marketplace/compliance", "excerpt": "Only HIPAA Compliance is referenced on the compliance marketplace page; SOC2, GDPR, ISO 27001, and PCI DSS are not mentioned.", "confidence": "high" }, { "field": "gdpr", "url": "https://support.route4me.com/route4me-it-administrators-guide/", "excerpt": "The document does not mention SOC2, GDPR, ISO 27001, or PCI DSS certifications. Route4Me states it is compliant with OWASP best practices.", "confidence": "high" }, { "field": "sla_published", "url": "https://route4me.com/terms-of-service", "excerpt": "Route4Me does not make any representations or guarantees regarding performance, outcomes, uptime or availability of the Solution.", "confidence": "high" }, { "field": "webhooks_supported", "url": "https://support.route4me.com/route-planner-webhooks-and-callbacks-url-and-settings/", "excerpt": "Route4Me implements up to 10 retry attempts if a request fails due to HTTP errors ... Webhooks operate at the account owner level, automatically capturing activity from the account owner, all drivers, and sub-users", "confidence": "high" }, { "field": "enterprise_plan_available", "url": "https://support.route4me.com/billing-model/", "excerpt": "Volume Plan: Custom pricing for medium to large enterprises managing multiple vehicles, including bulk discounts and dedicated support", "confidence": "high" }, { "field": "supported_actions", "url": "https://blog.route4me.com/route4me-route-optimization-api/", "excerpt": "Optimization Problems, Routes, Orders, Addresses, Geocoding, Tracking, Members, Notes, Address Books, Avoidance Zones, Territories", "confidence": "high" }, { "field": "sdk_languages", "url": "https://support.route4me.com/api-sdk-developer-docs/", "excerpt": "Route4Me supports the following programming languages and technologies: Node.js, Ruby, PHP, Python, Java, C#, Go, Kotlin, PowerShell, C, C++, OCaml, Clojure, Swift, Objective-C, R, JSON, HTTP, Shell", "confidence": "high" }, { "field": "known_restrictions (commercial add-ons)", "url": "https://route4me.com/platform/marketplace/pricing", "excerpt": "Add-Ons (Available Across All Plans): Commercial vehicle optimization, Driver skills and vehicle attributes, Recurring route scheduling, Curbside routing", "confidence": "high" }, { "field": "mcp_server_available", "url": "https://www.getguru.com/reference/route4me-mcp", "excerpt": "third-party speculative article; no official Route4Me MCP server found at vendor domain", "confidence": "high" }, { "field": "base_url", "url": "https://integrate.route4me.com/docs/getting_started", "excerpt": "Primary: https://api.route4me.com/api.v4/ — Alternative: https://wh.route4me.com/modules/api/v5.0/", "confidence": "high" }, { "field": "api_version", "url": "https://integrate.route4me.com/docs/getting_started", "excerpt": "The service supports multiple API versions (v4 and v5.0), indicated in endpoint paths.", "confidence": "high" }, { "field": "auth_methods", "url": "https://route4me.io/docs/", "excerpt": "Authentication Method: API key-based authentication passed as a query parameter. Example: ?api_key=YOUR_API_KEY", "confidence": "high" }, { "field": "auth_docs_url", "url": "https://support.route4me.com/retrieving-your-route4me-api-key/", "excerpt": "press the Copy Button to copy your Route4Me Account API Key", "confidence": "high" }, { "field": "error_format", "url": "https://route4me.io/docs/", "excerpt": "Error Response Format: Responses follow a consistent structure containing: Success flag (Boolean), Message (error details or 'Success'), Response data (actual returned information). Responses are typically JSON-encoded.", "confidence": "high" }, { "field": "webhook_events_url", "url": "https://support.route4me.com/route-planner-webhooks-and-callbacks-url-and-settings/", "excerpt": "Route4Me supports 40+ webhook event types across multiple categories... Route events, Stop events, Vehicle events, Delivery/Geofence events, Order events, Territory events, Zone events", "confidence": "high" }, { "field": "idempotency_supported", "url": "https://route4me.io/docs/", "excerpt": "Idempotency Support: Not mentioned in the provided documentation.", "confidence": "medium" }, { "field": "free_tier_limit", "url": "https://support.route4me.com/billing-model/", "excerpt": "we offer a 7-Day Free Route Planner Trial so you can get familiar with Route4Me. When the trial expires, you'll be prompted to continue your subscription.", "confidence": "high" }, { "field": "starting_price_usd", "url": "https://support.route4me.com/billing-model/", "excerpt": "No specific dollar amounts are disclosed. The page states: 'Contact Route4Me Support For Assistance'", "confidence": "low" }, { "field": "launched_at", "url": "https://route4me.io/", "excerpt": "The optimization engine has been in development since 2009.", "confidence": "high" }, { "field": "notable_customers", "url": "https://blog.route4me.com/case-studies/the-fruitguys/", "excerpt": "The FruitGuys uses Route4Me's route optimization platform to automatically generate optimized delivery routes for thousands of daily orders across 11 facilities.", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/route4me/route4me-python-sdk", "excerpt": "Access Route4Me's logistics-as-a-service API using our Python SDK — v0.1.7.0 (released June 24, 2024)", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/route4me/route4me-net-core", "excerpt": "Access Route4Me's logistics-as-a-service API using our .NET core — v8.19.1 (released April 27, 2026), package: Route4MeSDKLibrary", "confidence": "high" }, { "field": "stability", "url": "https://route4me.io/docs/", "excerpt": "No explicit stability declarations or beta warnings are present in the provided content. The API is regularly updated.", "confidence": "medium" }, { "field": "soc2", "url": "https://support.route4me.com/route4me-it-administrators-guide/", "excerpt": "The guide notes OWASP compliance, AES256 encryption, DNSSEC and HSTS, and HIPAA BAA support, but does not mention SOC 2.", "confidence": "medium" }, { "field": "documented_rate_limits", "url": "https://support.route4me.com/route4me-it-administrators-guide/", "excerpt": "Route4Me is limited to 200 requests per minute from one client to the server-side.", "confidence": "high" }, { "field": "enterprise_plan_available", "url": "https://route4me.com/platform/marketplace/pricing", "excerpt": "Enterprise Optimization — $349/month ... All Business Optimization capabilities ... Custom deployment for large fleets ... Custom algorithms and optimization APIs", "confidence": "high" }, { "field": "supported_actions", "url": "https://integrate.route4me.com/llms.txt", "excerpt": "Optimization profile creation and management, Route creation and re-optimization, Best insertion position finding (sync and async), Route assignment and dispatch approval ... geocoding: forward, reverse, and bulk geocoding, Territory management with location counts", "confidence": "high" }, { "field": "supported_regions", "url": "https://support.route4me.com/routing-data-by-the-supported-countries/", "excerpt": "Route4Me offers four primary routing profile types: Regular Vehicles, Commercial Vehicles (Class 1-8), Pedestrian/Walking, Biking", "confidence": "high" }, { "field": "known_restrictions (webhooks add-on)", "url": "https://support.route4me.com/route-planner-webhooks-and-callbacks-url-and-settings/", "excerpt": "The Audit Logging and Activity Stream Add-On must be enabled to access webhook settings", "confidence": "high" }, { "field": "self_serve_signup", "url": "https://integrate.route4me.com/docs/registration", "excerpt": "You can start a free 30-day trial by logging into Route4Me with GitHub SSO.", "confidence": "high" }, { "field": "base_url", "url": "https://route4me.io/docs/", "excerpt": "Base URL: https://api.route4me.com — API Version: v4 (referenced as /api.v4/ in endpoints) — Example endpoint: https://api.route4me.com/api.v4/optimization_problem.php?api_key=[KEY]", "confidence": "high" }, { "field": "api_version", "url": "https://route4me.io/docs/", "excerpt": "API Version: v4 (referenced as /api.v4/ in endpoints)", "confidence": "high" }, { "field": "versioning_scheme", "url": "https://route4me.io/docs/", "excerpt": "API Version: v4 (referenced as /api.v4/ in endpoints) — Example endpoint: https://api.route4me.com/api.v4/optimization_problem.php?api_key=[KEY]", "confidence": "high" }, { "field": "auth_methods", "url": "https://support.route4me.com/retrieving-your-route4me-api-key/", "excerpt": "Users can access their API key by navigating to: Settings > Organization Settings > API Key (under Integrations in the side menu).", "confidence": "high" }, { "field": "quickstart_url", "url": "https://integrate.route4me.com/docs/getting_started", "excerpt": "Route Planner API Getting Started Guide - Route4Me Last Mile Transportation", "confidence": "medium" }, { "field": "error_format", "url": "https://integrate.route4me.com/docs/getting_started", "excerpt": "Error Format: Responses include error fields: user_errors and optimization_errors arrays in JSON responses.", "confidence": "high" }, { "field": "webhook_signing", "url": "https://support.route4me.com/route-planner-webhooks-and-callbacks-url-and-settings/", "excerpt": "The documentation contains no HMAC signature, API key authentication, or webhook signing details.", "confidence": "high" }, { "field": "free_tier_limit", "url": "https://route4me.io/", "excerpt": "Get a free 30-day full featured developer account when registering through Github.", "confidence": "high" }, { "field": "starting_price_usd", "url": "https://www.upperinc.com/blog/route4me-pricing/", "excerpt": "Route4Me's Route Management plan is $149 a month, which offers collaboration, real-time business insight generation, and connection to other apps.", "confidence": "low" }, { "field": "price_basis", "url": "https://support.route4me.com/billing-model/", "excerpt": "pricing is adjusted accordingly per user for your convenience and pricing flexibility", "confidence": "medium" }, { "field": "launched_at", "url": "https://tracxn.com/d/companies/route4me.com", "excerpt": "Route4Me was founded in 2009 by Dan Khasis", "confidence": "high" }, { "field": "notable_customers", "url": "https://blog.route4me.com/case-studies/bloomnet/", "excerpt": "BloomNet partnered with Route4Me to create a Local Delivery Management (LDM) solution that makes retail operations efficient for gourmet shops and retail florists by optimizing and augmenting their delivery capabilities.", "confidence": "high" }, { "field": "sdk_packages", "url": "https://github.com/route4me/route4me-nodejs-sdk", "excerpt": "This is an official SDK enabling developers to access Route4Me's logistics optimization API through Node.js — v1.0.27 (released August 18, 2023)", "confidence": "high" }, { "field": "data_retention_policy_url", "url": "https://route4me.com/privacy-policy", "excerpt": "The privacy policy does not specify explicit data retention timelines. It mentions configurable retention policies exist but provides no concrete deletion schedules.", "confidence": "medium" }, { "field": "mcp_url", "url": "https://www.getguru.com/reference/route4me-mcp", "excerpt": "What Is Route4Me MCP? Exploring the Model Context Protocol and AI Integration — third-party article, no official Route4Me MCP server found at vendor domain", "confidence": "high" } ], "fields_not_found": [ "isochrone endpoint", "distance matrix endpoint", "map matching / snap-to-road endpoint", "live traffic / historical traffic integration details", "matrix size cap (max NxM)", "maximum waypoints per optimization request (exact number)", "SOC 2 certification status", "ISO 27001 certification", "GDPR compliance statement (none found on official pages)", "PCI DSS compliance", "published uptime SLA percentage", "add-on feature prices", "rate_limit_requests", "rate_limit_window", "idempotency_supported", "webhook_signing", "sla_url", "deprecation_policy_url", "ga_date", "mcp_url" ], "source_confidence": "high", "last_verified_at": "2026-06-14T00:00:00.000Z", "contribute": { "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.", "endpoints": [ { "action": "review", "label": "Leave a review or comment", "method": "POST", "url": "https://apio.sh/api/feedback/route4me", "example_body": { "kind": "review", "rating": 5, "body": "Your experience with this API…" } }, { "action": "field_edit", "label": "Suggest a correction to a field (cite a source)", "method": "POST", "url": "https://apio.sh/api/suggest/route4me/{field}", "example_body": { "value": "corrected value", "citations": [ { "url": "https://source.example/page", "excerpt": "supporting quote" } ], "note": "what changed and why" } }, { "action": "new_api", "label": "Suggest a new API to add", "method": "POST", "url": "https://apio.sh/api/suggest/api", "example_body": { "value": { "name": "Acme API", "website_url": "https://acme.example" }, "citations": [ { "url": "https://acme.example" } ] } }, { "action": "token", "label": "Optional - raise your rate limit", "method": "GET", "url": "https://apio.sh/api/feedback/token" } ] } }