{
  "name": "Synthflow AI",
  "slug": "synthflow",
  "website_url": "https://synthflow.ai",
  "vendor_description": "\"Enterprise-Ready Voice AI Agents for Automated Phone Calls\"",
  "categories": [
    "voice-agents"
  ],
  "summary": "Synthflow AI is a voice AI platform for automating inbound and outbound phone calls, targeting use cases such as appointment booking, lead qualification, customer support, and healthcare reception. Pricing is usage-based at $0.09 per minute with self-serve signup, no sales call required, and an enterprise plan available. The REST API supports webhooks, warm call transfers, voicemail detection, and sentiment analysis, with HIPAA, GDPR, ISO 27001, and PCI DSS compliance documented. Default PAYG accounts are capped at five concurrent calls, expandable for an additional fee.",
  "capabilities": {
    "supported_actions": [
      "inbound_telephony",
      "outbound_telephony",
      "sip_trunking",
      "call_transfer",
      "warm_transfer",
      "function_calling",
      "tool_calling",
      "interruption_handling",
      "knowledge_base",
      "call_recording",
      "voicemail_detection",
      "sentiment_analysis",
      "human_handoff",
      "sms_followup",
      "realtime_conversation",
      "multi_agent_orchestration",
      "batch_calling",
      "call_analytics",
      "auto_qa",
      "web_widget",
      "websocket_streaming",
      "byo_llm",
      "byo_voice"
    ],
    "supported_regions": [
      "United States",
      "European Union",
      "United Kingdom",
      "Canada",
      "Latin America"
    ],
    "supported_languages": [
      "English (American)",
      "English (British)",
      "English (Australian)",
      "Spanish",
      "French",
      "German",
      "Italian",
      "Portuguese (Brazilian)",
      "Portuguese (European)",
      "Dutch",
      "Polish",
      "Swedish",
      "Norwegian",
      "Danish",
      "Finnish",
      "Romanian",
      "Bulgarian",
      "Czech",
      "Slovak",
      "Russian",
      "Ukrainian",
      "Turkish",
      "Mandarin Chinese",
      "Japanese",
      "Korean",
      "Malay",
      "Hindi",
      "Thai",
      "Vietnamese",
      "Indonesian",
      "Catalan",
      "Slovenian",
      "Welsh",
      "Greek"
    ],
    "input_types": [
      "PSTN phone call",
      "SIP",
      "WebSocket",
      "inbound webhook",
      "web widget"
    ],
    "output_types": [
      "audio stream",
      "call transcript",
      "webhook events",
      "call recording",
      "structured call summary",
      "analytics data",
      "SMS"
    ],
    "webhooks_supported": true,
    "sandbox_available": false,
    "sdk_languages": [],
    "mcp_server_available": false
  },
  "integration": {
    "api_style": "rest",
    "base_url": "https://api.synthflow.ai/v2",
    "api_version": "v2",
    "versioning_scheme": "url",
    "stability": "ga",
    "deprecation_policy_url": "https://feedback.synthflow.ai/changelog",
    "auth_methods": [
      "api_key"
    ],
    "auth_docs_url": "https://docs.synthflow.ai/authentication",
    "idempotency_supported": false,
    "error_format": "vendor-specific",
    "webhook_signing": "hmac_sha256",
    "webhook_events_url": "https://docs.synthflow.ai/reference/webhook",
    "rate_limit_requests": 1,
    "rate_limit_window": "second",
    "sdk_packages": [],
    "mcp_url": null,
    "quickstart_url": "https://docs.synthflow.ai/getting-started-with-your-api"
  },
  "pricing": {
    "pricing_model": "usage_based",
    "has_published_pricing": true,
    "starting_price_usd": "0.0900",
    "price_basis": "minute",
    "free_tier_available": false,
    "free_tier_limit": null,
    "free_tier_details": null,
    "minimum_commitment": null,
    "self_serve_signup": true,
    "requires_sales_call": false,
    "requires_verification": false,
    "enterprise_plan_available": true,
    "price_points": [
      {
        "plan": "Pay As You Go",
        "item": "Platform fee",
        "amount_usd": "0.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Voice engine + LLM (combined effective rate, low end)",
        "amount_usd": "0.1500",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Voice engine + LLM (combined effective rate, high end)",
        "amount_usd": "0.2400",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Voice engine (STT + TTS)",
        "amount_usd": "0.0900",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "LLM — GPT-4.1 mini",
        "amount_usd": "0.0200",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "LLM — GPT-4.1",
        "amount_usd": "0.0500",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Telephony — Synthflow-managed Twilio",
        "amount_usd": "0.0200",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Telephony — Bring Your Own Twilio (BYO)",
        "amount_usd": "0.0000",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Performance Routing add-on",
        "amount_usd": "0.0400",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Global Low Latency Edge add-on",
        "amount_usd": "0.0400",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Concurrency expansion (beyond 5 included)",
        "amount_usd": "20.0000",
        "amount_percent": null,
        "per": "concurrent line/month",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "Phone number",
        "amount_usd": "1.5000",
        "amount_percent": null,
        "per": "number/month",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Pay As You Go",
        "item": "White-label toolkit (custom branding, subaccount management, client dashboards, rebilling)",
        "amount_usd": "2000.0000",
        "amount_percent": null,
        "per": "month",
        "currency": "USD",
        "source_url": "https://docs.synthflow.ai/pay-as-you-go"
      },
      {
        "plan": "Enterprise",
        "item": "Annual contract minimum",
        "amount_usd": "30000.0000",
        "amount_percent": null,
        "per": "year",
        "currency": "USD",
        "source_url": "https://synthflow.ai/pricing"
      }
    ]
  },
  "compliance": {
    "soc2": "unknown",
    "hipaa": true,
    "gdpr": true,
    "iso_27001": true,
    "pci_dss": true,
    "sla_published": false,
    "sla_url": "https://synthflow.ai/pricing",
    "data_retention_policy_url": "https://docs.synthflow.ai/privacy-policy",
    "documented_rate_limits": "Pay As You Go: 1 call attempt per second (CAPS); 5 concurrent calls included (expandable at $20/unit/month); 30 API requests/minute. Agency legacy accounts: up to 100 concurrent calls.",
    "known_restrictions": [
      "No official SDK libraries; REST API only",
      "BYO-LLM requires connecting your own OpenAI key; BYO-voice via ElevenLabs integration",
      "PAYG concurrency capped at 5 simultaneous calls by default (expandable)",
      "CAPS limit of 1 call/second on PAYG; exceeding limits returns HTTP 429",
      "White-label toolkit requires $2,000/month add-on",
      "Legacy Pro/Growth/Agency subscription plans no longer available to new customers"
    ]
  },
  "developer": {
    "docs_url": "https://docs.synthflow.ai/getting-started",
    "api_reference_url": null,
    "openapi_spec_url": null,
    "postman_collection_url": null,
    "changelog_url": null,
    "status_page_url": "https://status.synthflow.ai",
    "llms_txt_url": "https://synthflow.ai/llms.txt",
    "markdown_docs_url": null,
    "rendering": "static"
  },
  "adoption": {
    "launched_at": "2023-01-01",
    "ga_date": "2024-01-01",
    "github_stars": null,
    "github_stars_at": null,
    "notable_customers": [
      "Freshworks"
    ]
  },
  "scores": {
    "agent_friendliness": 45,
    "pricing_transparency": 85,
    "setup_speed": 45,
    "docs_quality": 25,
    "procurement_friction": 85,
    "trust_readiness": 55,
    "best_for": [
      "Regulated or enterprise workloads - compliance attestations and an enterprise plan",
      "AI agents and automation - an agent-ready surface (MCP / llms.txt)",
      "Teams needing broad API coverage out of the box"
    ],
    "avoid_if": [
      "You want to try it free before paying"
    ]
  },
  "sources": [
    {
      "field": "pricing_model",
      "url": "https://docs.synthflow.ai/billing",
      "excerpt": "Pay As You Go — Starting price: \"$0/month\" — Per-minute rate: \"LLM + voice engine (~$0.15–0.24/min)\" — Concurrency: 5 units (expandable)",
      "confidence": "high"
    },
    {
      "field": "has_published_pricing",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "Combined, effective rates typically fall between $0.15–0.24 per minute",
      "confidence": "high"
    },
    {
      "field": "self_serve_signup",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "No payment method required for platform exploration (agent creation, flow design, knowledge bases, voice previews). Payment method mandatory to make calls or use chat agents.",
      "confidence": "high"
    },
    {
      "field": "minimum_commitment",
      "url": "https://synthflow.ai/pricing",
      "excerpt": "Enterprise contracts start at $30,000 annually. Final pricing is scoped around call volume, concurrency, telephony setup, integrations, security needs, and launch support.",
      "confidence": "high"
    },
    {
      "field": "vendor_description",
      "url": "https://synthflow.ai/",
      "excerpt": "Enterprise-Ready Voice AI Agents for Automated Phone Calls",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "Combined, effective rates typically fall between $0.15–0.24 per minute",
      "confidence": "high"
    },
    {
      "field": "has_published_pricing",
      "url": "https://docs.synthflow.ai/billing",
      "excerpt": "Pay As You Go — Starting price: \"$0/month\" — Per-minute rate: \"LLM + voice engine (~$0.15–0.24/min)\"",
      "confidence": "high"
    },
    {
      "field": "requires_sales_call",
      "url": "https://docs.synthflow.ai/billing",
      "excerpt": "Pay As You Go — Starting price: \"$0/month\" — Target use case: Builders, pilots, and small-scale deployments",
      "confidence": "high"
    },
    {
      "field": "minimum_commitment",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "The workspace subscription costs $0.00 per month with charges only when using services.",
      "confidence": "high"
    },
    {
      "field": "free_tier_available",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "No payment method required for platform exploration... but usage-based charges begin once you add a payment method and start making calls or using chat.",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://synthflow.ai/blog/hipaa-compliant-ai-agents",
      "excerpt": "Synthflow holds SOC 2, HIPAA, PCI DSS Level 1, ISO 27001, and GDPR certifications",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://synthflow.ai/blog/hipaa-compliant-ai-agents",
      "excerpt": "Synthflow holds SOC 2, HIPAA, PCI DSS Level 1, ISO 27001, and GDPR certifications",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://synthflow.ai/blog/hipaa-compliant-ai-agents",
      "excerpt": "Synthflow holds SOC 2, HIPAA, PCI DSS Level 1, ISO 27001, and GDPR certifications",
      "confidence": "high"
    },
    {
      "field": "pci_dss",
      "url": "https://synthflow.ai/blog/hipaa-compliant-ai-agents",
      "excerpt": "Synthflow holds SOC 2, HIPAA, PCI DSS Level 1, ISO 27001, and GDPR certifications",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://feedback.synthflow.ai/changelog/big-updates-soc-2-and-hipaa-compliance-azure-openai-service",
      "excerpt": "SOC 2 Certification: Guaranteed industry-leading data security and privacy protection",
      "confidence": "low"
    },
    {
      "field": "sla_published",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "PAYG does not include SLA guarantees. The 99.99% SLA is available only with the Enterprise plan.",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://docs.synthflow.ai/cuncurrency-calling-limits",
      "excerpt": "CAPS — Call Attempts Per Second: Pay As You Go: 1 call/second. Concurrency limit — Pay As You Go: 5 units (expandable at US$20/unit)",
      "confidence": "high"
    },
    {
      "field": "webhooks_supported",
      "url": "https://docs.synthflow.ai/webhooks",
      "excerpt": "Post-call webhooks - After a call ends with configured external_webhook_url in call requests; Inbound webhooks - Within ~10s of an inbound call starting configured via inbound_call_webhook_url on agents",
      "confidence": "high"
    },
    {
      "field": "supported_regions",
      "url": "https://docs.synthflow.ai/reference/getting-started-with-your-api",
      "excerpt": "The platform supports three regional deployments (Global, US, EU) with corresponding base URLs.",
      "confidence": "high"
    },
    {
      "field": "supported_actions",
      "url": "https://synthflow.ai/integrations",
      "excerpt": "Connect your own OpenAI key to power your assistants",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://docs.synthflow.ai/getting-started-with-your-api",
      "excerpt": "Global: https://api.synthflow.ai/v2/ | US: https://api.us.synthflow.ai/v2/ | EU: https://api.eu.synthflow.ai/v2/",
      "confidence": "high"
    },
    {
      "field": "api_version",
      "url": "https://docs.synthflow.ai/getting-started-with-your-api",
      "excerpt": "The service operates on v2 of their API infrastructure with region-specific endpoints",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://docs.synthflow.ai/authentication",
      "excerpt": "Authorization: Bearer $SYNTHFLOW_API_KEY",
      "confidence": "high"
    },
    {
      "field": "auth_docs_url",
      "url": "https://docs.synthflow.ai/authentication",
      "excerpt": "Generated through the workspace dashboard (Admin → Workspace Settings → API Keys)",
      "confidence": "high"
    },
    {
      "field": "webhook_signing",
      "url": "https://docs.synthflow.ai/security",
      "excerpt": "Synthflow employs HMAC-SHA256 for webhook authentication. The signature is transmitted via the HTTP_SYNTHFLOW_SIGNATURE header as a base64-encoded value, enabling servers to \"confirm the request came from Synthflow and was not altered in transit.\"",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://docs.synthflow.ai/cuncurrency-calling-limits",
      "excerpt": "CAPS — Call Attempts Per Second: Pay As You Go: 1 call/second. CAPS \"defines how frequently you can trigger the Make a Phone Call API\"",
      "confidence": "high"
    },
    {
      "field": "rate_limit_window",
      "url": "https://docs.synthflow.ai/cuncurrency-calling-limits",
      "excerpt": "CAPS — Call Attempts Per Second. Pay As You Go: 1 call/second",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "Combined, effective rates typically fall between $0.15–0.24 per minute",
      "confidence": "medium"
    },
    {
      "field": "price_basis",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "Combined, effective rates typically fall between $0.15–0.24 per minute",
      "confidence": "high"
    },
    {
      "field": "data_retention_policy_url",
      "url": "https://docs.synthflow.ai/privacy-policy",
      "excerpt": "We delete your data when it is no longer needed for the purposes for which it was originally collected.",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://techcrunch.com/2025/06/24/how-synthflow-ai-is-cutting-through-the-noise-in-a-loud-ai-voice-category/",
      "excerpt": "Synthflow emerged from stealth in December 2023",
      "confidence": "high"
    },
    {
      "field": "notable_customers",
      "url": "https://synthflow.ai/news/synthflow-raises-20m-series-a",
      "excerpt": "Only Freshworks is named in relation to achieving \"65% Voice Automation Across CX Workflows\"",
      "confidence": "medium"
    },
    {
      "field": "sandbox_available",
      "url": "https://docs.synthflow.ai/billing",
      "excerpt": "No dedicated sandbox environment is explicitly mentioned. The Test Center for simulating calls operates within the live environment.",
      "confidence": "high"
    },
    {
      "field": "enterprise_plan_available",
      "url": "https://synthflow.ai/pricing",
      "excerpt": "Enterprise contracts start at $30,000 annually. Final pricing is scoped around call volume, concurrency, telephony setup, integrations, security needs, and launch support.",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://feedback.synthflow.ai/changelog/big-updates-soc-2-and-hipaa-compliance-azure-openai-service",
      "excerpt": "HIPAA Certification: Safely manage sensitive patient data for healthcare and beyond",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://synthflow.ai/industry/financial-services",
      "excerpt": "Synthflow's infrastructure is certified across SOC 2, HIPAA, PCI DSS, and GDPR — with full encryption, audit logs, and region-based hosting built into every release.",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://synthflow.ai/industry/financial-services",
      "excerpt": "ISO 27001 Compliance Badge in the footer section under 'Trusted & Verified By'",
      "confidence": "high"
    },
    {
      "field": "pci_dss",
      "url": "https://synthflow.ai/industry/financial-services",
      "excerpt": "Synthflow's infrastructure is certified across SOC 2, HIPAA, PCI DSS, and GDPR",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://synthflow.ai/blog/hipaa-compliant-ai-agents",
      "excerpt": "Synthflow holds SOC 2, HIPAA, PCI DSS Level 1, ISO 27001, and GDPR certifications — SOC 2 type (I vs II) not specified on official pages",
      "confidence": "low"
    },
    {
      "field": "sla_published",
      "url": "https://docs.synthflow.ai/billing",
      "excerpt": "Enterprise — SLA: \"99.99% uptime\" — Support: Dedicated — Target use case: Teams handling 10,000+ minutes monthly",
      "confidence": "high"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "API rate limit: 30 requests/minute",
      "confidence": "high"
    },
    {
      "field": "supported_languages",
      "url": "https://docs.synthflow.ai/about-supported-languages",
      "excerpt": "English (you can choose between American, British and Australian accents), Brazilian Portuguese, European Portuguese, Spanish, French, German, Italian, Greek, Dutch, Polish, Swedish, Norwegian, Danish, Finnish, Romanian, Bulgarian, Czech, Slovak, Russian, Ukrainian, Turkish, Mandarin, Japanese, Korean, Malay, Hindi, Thai, Vietnamese, Indonesian, Catalan, Slovenian, Welsh",
      "confidence": "high"
    },
    {
      "field": "supported_actions",
      "url": "https://docs.synthflow.ai/llms-full.txt",
      "excerpt": "Warm Transfers: Seamlessly transfer calls from your AI agent to human agents or external phone systems; Transfer Types: TEL (phone numbers), SIP endpoints, and dynamic routing supported",
      "confidence": "high"
    },
    {
      "field": "mcp_server_available",
      "url": "https://github.com/SynthFlowAI",
      "excerpt": null,
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://docs.synthflow.ai/api-reference/platform-api/actions/create-action",
      "excerpt": "Base URL: https://api.synthflow.ai/v2",
      "confidence": "high"
    },
    {
      "field": "versioning_scheme",
      "url": "https://docs.synthflow.ai/api-reference/platform-api/calls/list-calls",
      "excerpt": "Base URL: https://api.synthflow.ai/v2 (with regional variants for US and EU)",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://docs.synthflow.ai/api-reference/platform-api/actions/create-action",
      "excerpt": "Authentication Header Format: \"Authorization\": \"Bearer <token>\"",
      "confidence": "high"
    },
    {
      "field": "quickstart_url",
      "url": "https://docs.synthflow.ai/getting-started-with-your-api",
      "excerpt": "The Synthflow API provides REST and streaming endpoints that let you orchestrate every part of your phone calls automation stack from any environment that can make HTTPS requests.",
      "confidence": "high"
    },
    {
      "field": "webhook_events_url",
      "url": "https://docs.synthflow.ai/reference/webhook",
      "excerpt": "Synthflow supports two webhook event types: Post-call webhooks - Triggered after a call completes; Inbound webhooks - Triggered within ~10 seconds of an inbound call starting",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "API rate limit: 30 requests/minute",
      "confidence": "high"
    },
    {
      "field": "error_format",
      "url": "https://docs.synthflow.ai/api-reference/platform-api/calls/list-calls",
      "excerpt": "Error Format: HTTP status codes (400, 200 shown) with JSON response containing `status` field and optional error details. Consistent JSON wrapper with \"status\" field (e.g., \"ok\"). \"response\" object containing actual data",
      "confidence": "medium"
    },
    {
      "field": "starting_price_usd",
      "url": "https://zeeg.me/en/blog/post/synthflow-ai-pricing",
      "excerpt": "Voice Engine: $0.09 per minute. Language Model (LLM): GPT-4.1 mini — $0.02/min. Telephony: Synthflow-managed Twilio — $0.02/min, or Bring Your Own Twilio (BYO) — $0.00/min",
      "confidence": "medium"
    },
    {
      "field": "free_tier_limit",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "No time-limited trial exists. You can build agents and preview features without payment, but \"usage-based charges begin\" once you add a payment method and start making calls or using chat.",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://synthflow.ai/news/synthflow-raises-20m-series-a",
      "excerpt": "Synthflow AI was founded in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky.",
      "confidence": "high"
    },
    {
      "field": "ga_date",
      "url": "https://techcrunch.com/2025/06/24/how-synthflow-ai-is-cutting-through-the-noise-in-a-loud-ai-voice-category/",
      "excerpt": "They formed Synthflow and spent the rest of 2023 building, then launched the first version of the product at the beginning of 2024.",
      "confidence": "low"
    },
    {
      "field": "stability",
      "url": "https://feedback.synthflow.ai/changelog",
      "excerpt": "WebSocket Endpoint: Raw widget.synthflow.ai/websocket/* endpoint retiring before June 15, 2026. Migrate to Synthflow Widget embed.",
      "confidence": "medium"
    },
    {
      "field": "sdk_packages",
      "url": "https://github.com/orgs/SynthFlowAI/repositories",
      "excerpt": "No official SDK packages are listed. The repositories appear to be integration tools and skill libraries rather than formal SDK releases.",
      "confidence": "high"
    },
    {
      "field": "sla_url",
      "url": "https://synthflow.ai/pricing",
      "excerpt": "Enterprise SLA and support terms",
      "confidence": "medium"
    },
    {
      "field": "mcp_url",
      "url": "https://composio.dev/toolkits/synthflow_ai/framework/crew-ai",
      "excerpt": "Composio's Synthflow ai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Synthflow ai account.",
      "confidence": "high"
    },
    {
      "field": "sla_url",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "PAYG does not include SLA guarantees. The 99.99% SLA is available only with the Enterprise plan.",
      "confidence": "medium"
    },
    {
      "field": "requires_verification",
      "url": "https://docs.synthflow.ai/pay-as-you-go",
      "excerpt": "The workspace subscription costs $0.00 per month with charges only when using services.",
      "confidence": "medium"
    }
  ],
  "fields_not_found": [
    "soc2 type (Type 1 vs Type 2 not explicitly stated on trust page - trust page 404'd; blog implies Type II context but does not confirm)",
    "sdk_languages (REST API only, no official SDK libraries found)",
    "sla_published (99.99% SLA mentioned only for Enterprise custom contracts, no public SLA document)",
    "idempotency_supported",
    "deprecation_policy_url",
    "sla_url",
    "ga_date"
  ],
  "source_confidence": "high",
  "last_verified_at": "2026-06-21T00:00:00.000Z",
  "contribute": {
    "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.",
    "endpoints": [
      {
        "action": "review",
        "label": "Leave a review or comment",
        "method": "POST",
        "url": "https://apio.sh/api/feedback/synthflow",
        "example_body": {
          "kind": "review",
          "rating": 5,
          "body": "Your experience with this API…"
        }
      },
      {
        "action": "field_edit",
        "label": "Suggest a correction to a field (cite a source)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/synthflow/{field}",
        "example_body": {
          "value": "corrected value",
          "citations": [
            {
              "url": "https://source.example/page",
              "excerpt": "supporting quote"
            }
          ],
          "note": "what changed and why"
        }
      },
      {
        "action": "new_api",
        "label": "Suggest a new API to add (only name is required - send as much as you can cite)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/api",
        "example_body": {
          "value": {
            "name": "Acme Email API",
            "website_url": "https://acme.example",
            "vendor_name": "Acme",
            "categories": [
              "email"
            ],
            "pricing_model": "usage_based",
            "has_published_pricing": true,
            "free_tier_available": true,
            "price_points": [
              {
                "plan": "Pay as you go",
                "item": "1,000 emails",
                "amount_usd": 1,
                "per": "1,000 emails",
                "source_url": "https://acme.example/pricing"
              }
            ],
            "soc2": "type_2",
            "docs_url": "https://docs.acme.example"
          },
          "citations": [
            {
              "url": "https://acme.example/pricing",
              "excerpt": "$1 per 1,000 emails"
            }
          ]
        },
        "value_schema": [
          {
            "field": "name",
            "type": "string",
            "label": "Product name (the only required field)"
          },
          {
            "field": "website_url",
            "type": "string",
            "label": "Marketing website URL"
          },
          {
            "field": "vendor_name",
            "type": "string",
            "label": "Company/vendor name behind the product"
          },
          {
            "field": "vendor_description",
            "type": "string",
            "label": "One-line description, quoted from the vendor"
          },
          {
            "field": "categories",
            "type": "string[]",
            "label": "Category/leaf slugs it belongs to, e.g. [\"email\",\"sms\"]"
          },
          {
            "field": "primary_use_cases",
            "type": "string[]",
            "label": "What it's used for"
          },
          {
            "field": "supported_actions",
            "type": "string[]",
            "label": "Concrete API actions/capabilities"
          },
          {
            "field": "supported_regions",
            "type": "string[]",
            "label": "Countries/regions/data-residency"
          },
          {
            "field": "supported_languages",
            "type": "string[]",
            "label": "Human/spoken languages supported"
          },
          {
            "field": "input_types",
            "type": "string[]",
            "label": "Accepted input types/formats"
          },
          {
            "field": "output_types",
            "type": "string[]",
            "label": "Produced output types/formats"
          },
          {
            "field": "webhooks_supported",
            "type": "bool",
            "label": "Supports webhooks?"
          },
          {
            "field": "sandbox_available",
            "type": "bool",
            "label": "Dedicated sandbox/test mode?"
          },
          {
            "field": "sdk_languages",
            "type": "string[]",
            "label": "Languages with an official SDK"
          },
          {
            "field": "mcp_server_available",
            "type": "bool",
            "label": "Official MCP server?"
          },
          {
            "field": "pricing_model",
            "type": "enum",
            "label": "Pricing model",
            "values": [
              "usage_based",
              "subscription",
              "seat_based",
              "hybrid",
              "contact_sales"
            ]
          },
          {
            "field": "has_published_pricing",
            "type": "bool",
            "label": "Concrete prices published publicly?"
          },
          {
            "field": "free_tier_available",
            "type": "bool",
            "label": "Recurring/perpetual free tier (not a trial)?"
          },
          {
            "field": "free_tier_details",
            "type": "string",
            "label": "What the free tier includes"
          },
          {
            "field": "minimum_commitment",
            "type": "string",
            "label": "Any stated minimum spend/commitment"
          },
          {
            "field": "self_serve_signup",
            "type": "bool",
            "label": "Get an API key without talking to sales?"
          },
          {
            "field": "requires_sales_call",
            "type": "bool",
            "label": "Does going live require sales?"
          },
          {
            "field": "enterprise_plan_available",
            "type": "bool",
            "label": "Named enterprise tier?"
          },
          {
            "field": "starting_price_usd",
            "type": "number",
            "label": "Lowest published paid entry price (USD number)"
          },
          {
            "field": "price_basis",
            "type": "string",
            "label": "Unit the starting price is per, e.g. '1,000 emails'"
          },
          {
            "field": "free_tier_limit",
            "type": "string",
            "label": "Free-tier ceiling in literal terms"
          },
          {
            "field": "price_points",
            "type": "object[]",
            "label": "Structured prices: [{plan,item,amount_usd,amount_percent,per,source_url}]"
          },
          {
            "field": "soc2",
            "type": "enum",
            "label": "SOC 2 status",
            "values": [
              "type_2",
              "type_1",
              "in_progress",
              "none",
              "unknown"
            ]
          },
          {
            "field": "hipaa",
            "type": "bool",
            "label": "HIPAA (e.g. BAA available)?"
          },
          {
            "field": "gdpr",
            "type": "bool",
            "label": "GDPR compliance stated?"
          },
          {
            "field": "iso_27001",
            "type": "bool",
            "label": "ISO 27001 certified?"
          },
          {
            "field": "pci_dss",
            "type": "bool",
            "label": "PCI DSS compliant?"
          },
          {
            "field": "sla_published",
            "type": "bool",
            "label": "Published SLA / uptime commitment?"
          },
          {
            "field": "documented_rate_limits",
            "type": "string",
            "label": "Documented rate limits, quoted"
          },
          {
            "field": "known_restrictions",
            "type": "string[]",
            "label": "Notable documented restrictions/limits"
          },
          {
            "field": "auth_methods",
            "type": "string[]",
            "label": "Auth methods",
            "values": [
              "api_key",
              "oauth2",
              "jwt",
              "basic",
              "hmac_signature",
              "mtls",
              "session"
            ]
          },
          {
            "field": "api_style",
            "type": "enum",
            "label": "Primary API style",
            "values": [
              "rest",
              "graphql",
              "grpc",
              "soap",
              "websocket"
            ]
          },
          {
            "field": "base_url",
            "type": "string",
            "label": "API root/base URL"
          },
          {
            "field": "api_version",
            "type": "string",
            "label": "Current API version string"
          },
          {
            "field": "quickstart_url",
            "type": "string",
            "label": "Quickstart / hello-world URL"
          },
          {
            "field": "docs_url",
            "type": "string",
            "label": "Developer docs URL"
          },
          {
            "field": "api_reference_url",
            "type": "string",
            "label": "API reference URL"
          },
          {
            "field": "openapi_spec_url",
            "type": "string",
            "label": "OpenAPI spec URL"
          },
          {
            "field": "changelog_url",
            "type": "string",
            "label": "Changelog URL"
          },
          {
            "field": "status_page_url",
            "type": "string",
            "label": "Status page URL"
          },
          {
            "field": "notable_customers",
            "type": "string[]",
            "label": "Named public customers"
          },
          {
            "field": "launched_at",
            "type": "string",
            "label": "Launch date (ISO date or year)"
          }
        ]
      },
      {
        "action": "token",
        "label": "Optional - raise your rate limit",
        "method": "GET",
        "url": "https://apio.sh/api/feedback/token"
      }
    ]
  }
}