{
  "name": "Voicegain",
  "slug": "voicegain",
  "website_url": "https://www.voicegain.ai",
  "vendor_description": "\"Voice AI under your Control\" - Build AI Voice Agents and Voice AI Apps with Speech-to-Text and LLM APIs, deployable in datacenter or cloud.",
  "categories": [
    "speech-to-text"
  ],
  "summary": "Voicegain is a speech-to-text and voice AI platform aimed at contact centers, healthcare payers, and enterprises that need telephony transcription, PII/PCI redaction, real-time agent assist, and custom ASR model training. Pricing starts at $0.0015 per minute on a pay-as-you-go basis, with a $50 one-time signup credit and no credit card required; on-premise and private-cloud deployments are available but require an annual commitment. The platform holds SOC 2 Type 2, HIPAA, GDPR, and PCI DSS certifications, and customers include Aetna, Samsung, and Sutherland.",
  "capabilities": {
    "supported_actions": [
      "transcribe_batch",
      "transcribe_streaming",
      "speaker_diarization",
      "word_timestamps",
      "language_detection",
      "sentiment_analysis",
      "named_entity_recognition",
      "keyword_extraction",
      "intent_classification",
      "pii_redaction",
      "pci_redaction",
      "custom_model_training",
      "telephony_bot_api",
      "mrcp_asr",
      "speech_analytics",
      "call_summarization",
      "real_time_agent_assist",
      "automated_qa"
    ],
    "supported_regions": [
      "US (Google Cloud)",
      "AWS VPC",
      "Azure VPC",
      "IBM Cloud VPC",
      "Oracle VPC",
      "on-premise datacenter"
    ],
    "supported_languages": [
      "English",
      "Spanish",
      "Hindi",
      "German",
      "Portuguese (Alpha early access)",
      "Polish (Alpha early access)",
      "Korean (Alpha early access)",
      "Dutch (Alpha early access)",
      "Ukrainian (Alpha early access)",
      "French (coming soon)",
      "Arabic (coming soon)",
      "Italian (coming soon)",
      "50+ languages for batch transcription via Whisper API"
    ],
    "input_types": [
      "audio file upload (40+ formats via ffmpeg for batch)",
      "WebSocket streaming (L16 linear PCM 16-bit mono, F32 linear PCM 32-bit floating point mono)",
      "RTP audio stream",
      "SIPREC",
      "MRCP",
      "stereo/two-channel audio"
    ],
    "output_types": [
      "JSON transcript",
      "word-level timestamps",
      "speaker diarization labels",
      "sentiment scores",
      "named entities",
      "keywords",
      "intent labels",
      "call summaries",
      "redacted transcript",
      "redacted audio"
    ],
    "webhooks_supported": true,
    "sandbox_available": false,
    "sdk_languages": [
      "Python"
    ],
    "mcp_server_available": false
  },
  "integration": {
    "api_style": "rest",
    "base_url": "https://api.voicegain.ai/v1",
    "api_version": "v1",
    "versioning_scheme": "url",
    "stability": "ga",
    "deprecation_policy_url": null,
    "auth_methods": [
      "jwt"
    ],
    "auth_docs_url": "https://console.voicegain.ai/api/v1/index.html",
    "idempotency_supported": null,
    "error_format": null,
    "webhook_signing": null,
    "webhook_events_url": null,
    "rate_limit_requests": 4,
    "rate_limit_window": "concurrent",
    "sdk_packages": [
      {
        "package": "voicegain-speech",
        "language": "Python",
        "official": true,
        "repo_url": "https://github.com/voicegain/python-sdk"
      }
    ],
    "mcp_url": null,
    "quickstart_url": "https://www.voicegain.ai/trial"
  },
  "pricing": {
    "pricing_model": "usage_based",
    "has_published_pricing": true,
    "starting_price_usd": "0.0015",
    "price_basis": "minute",
    "free_tier_available": false,
    "free_tier_limit": "$50 one-time credit on signup, no credit card required",
    "free_tier_details": "$50 one-time credit on signup, no credit card required (not a recurring free allowance)",
    "minimum_commitment": "Edge/on-premise deployment requires annual commitment and minimum port purchase",
    "self_serve_signup": true,
    "requires_sales_call": false,
    "requires_verification": false,
    "enterprise_plan_available": true,
    "price_points": [
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Basic (mono-channel, no diarization)",
        "amount_usd": "0.0000",
        "amount_percent": null,
        "per": "second",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Basic (mono-channel, no diarization)",
        "amount_usd": "0.0015",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Basic (mono-channel, no diarization)",
        "amount_usd": "0.0900",
        "amount_percent": null,
        "per": "hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Enhanced (two-channel call center, diarization, PII redaction)",
        "amount_usd": "0.0001",
        "amount_percent": null,
        "per": "second",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Enhanced (two-channel call center, diarization, PII redaction)",
        "amount_usd": "0.0030",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Offline Enhanced (two-channel call center, diarization, PII redaction)",
        "amount_usd": "0.1800",
        "amount_percent": null,
        "per": "hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Basic (streaming transcription)",
        "amount_usd": "0.0001",
        "amount_percent": null,
        "per": "second",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Basic (streaming transcription)",
        "amount_usd": "0.0030",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Basic (streaming transcription)",
        "amount_usd": "0.1800",
        "amount_percent": null,
        "per": "hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Enhanced / MRCP ASR",
        "amount_usd": "0.0001",
        "amount_percent": null,
        "per": "second",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Enhanced / MRCP ASR",
        "amount_usd": "0.0054",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Pay As You Go",
        "item": "STT Realtime Enhanced / MRCP ASR",
        "amount_usd": "0.3240",
        "amount_percent": null,
        "per": "hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "STT Offline Enhanced & Multi-channel - port-based license",
        "amount_usd": "60.0000",
        "amount_percent": null,
        "per": "port/month",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "STT Offline Enhanced & Multi-channel - usage-based license",
        "amount_usd": "0.1600",
        "amount_percent": null,
        "per": "audio hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "STT Realtime Transcription - port-based license",
        "amount_usd": "72.0000",
        "amount_percent": null,
        "per": "port/month",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "STT Realtime Transcription - usage-based license",
        "amount_usd": "0.2000",
        "amount_percent": null,
        "per": "audio hour",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "MRCP ASR Tier 1 - port-based license",
        "amount_usd": "40.0000",
        "amount_percent": null,
        "per": "port/month",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Edge Deployment",
        "item": "MRCP ASR Tier 2 - port-based license",
        "amount_usd": "70.0000",
        "amount_percent": null,
        "per": "port/month",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/pricing-developers"
      },
      {
        "plan": "Voice Agent Platform",
        "item": "AI Voice Agent Standard (Voicegain STT + Standard TTS + SIP Stack + LLM integration)",
        "amount_usd": "0.0400",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/telephony-bot-api"
      },
      {
        "plan": "Voice Agent Platform",
        "item": "AI Voice Agent Premium (Premium Neural TTS + Voicegain STT + SIP Stack + LLM integration)",
        "amount_usd": "0.0600",
        "amount_percent": null,
        "per": "minute",
        "currency": "USD",
        "source_url": "https://www.voicegain.ai/telephony-bot-api"
      }
    ]
  },
  "compliance": {
    "soc2": "type_2",
    "hipaa": true,
    "gdpr": true,
    "iso_27001": false,
    "pci_dss": true,
    "sla_published": true,
    "sla_url": "https://www.voicegain.ai/post/voicegain-introduces-industry-first-relative-speech-to-text-accuracy-sla",
    "data_retention_policy_url": "https://www.voicegain.ai/privacy-policy",
    "documented_rate_limits": "4 concurrent/simultaneous requests or 4 hours of audio-processing per hour (standard pay-as-you-go). API Request Limit: 75 requests per minute (fixed 1-minute window). Higher limits available with volume/term commitments.",
    "known_restrictions": [
      "Streaming supports English and Spanish only (batch supports 50+ languages via Whisper)",
      "Real-time transcription input limited to L16 and F32 PCM audio formats",
      "Whisper API is batch-only (no real-time/streaming)",
      "Minimum billing of 6 seconds per API request, then 1-second increments",
      "Alpha/early-access language models initially available in offline/batch mode only",
      "Edge/on-premise deployment requires annual commitment and minimum port purchase"
    ]
  },
  "developer": {
    "docs_url": "https://www.voicegain.ai/api",
    "api_reference_url": "https://www.voicegain.ai/api",
    "openapi_spec_url": null,
    "postman_collection_url": null,
    "changelog_url": null,
    "status_page_url": null,
    "llms_txt_url": null,
    "markdown_docs_url": null,
    "rendering": "static"
  },
  "adoption": {
    "launched_at": "2019-01-01",
    "ga_date": null,
    "github_stars": null,
    "github_stars_at": null,
    "notable_customers": [
      "Sutherland",
      "Samsung",
      "Aetna",
      "LevelAI",
      "Onvisource",
      "Hammer"
    ]
  },
  "scores": {
    "agent_friendliness": 20,
    "pricing_transparency": 85,
    "setup_speed": 50,
    "docs_quality": 35,
    "procurement_friction": 85,
    "trust_readiness": 85,
    "best_for": [
      "Regulated or enterprise workloads - compliance attestations and an enterprise plan",
      "Teams needing broad API coverage out of the box",
      "Cost-sensitive teams - low, transparent entry price"
    ],
    "avoid_if": [
      "You want to try it free before paying"
    ]
  },
  "sources": [
    {
      "field": "vendor_description",
      "url": "https://www.voicegain.ai/",
      "excerpt": "Voice AI under your Control — Build AI Voice Agents and Voice AI Apps with Speech-to-Text and LLM APIs, deployable in datacenter or cloud.",
      "confidence": "high"
    },
    {
      "field": "categories",
      "url": "https://www.voicegain.ai/gen-ai-ivr",
      "excerpt": "Voicegain sells an AI voice agent/IVR product called Casey — enables businesses to replace traditional tree-based IVRs with generative AI-powered voice assistants for customer service and call center operations.",
      "confidence": "high"
    },
    {
      "field": "categories",
      "url": "https://www.voicegain.ai/telephony-bot-api",
      "excerpt": "Voicegain provides a platform for building LLM-powered AI Voice Agents in Minutes. It enables developers to Build, Deploy and Observe Gen AI Voice Agents and replaces legacy Touchtone or Tree-based IVR with a fully conversational AI Voice Agent.",
      "confidence": "high"
    },
    {
      "field": "pricing_model",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "STT - Offline - Basic: $0.000025/sec ($0.0015/min, $0.090/hr). Platform usage is measured and billed per second.",
      "confidence": "high"
    },
    {
      "field": "free_tier_available",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "$50 in Credits provided on signup, No Credit Card Required to start today",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://www.voicegain.ai/post/voicegain-achieves-soc2-type-1-compliance",
      "excerpt": "Voicegain Achieves SOC2 Type 1 Compliance, Reinforcing Commitment to Data Security and Privacy",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://www.voicegain.ai/telephony-bot-api",
      "excerpt": "Enterprise Security including SOC 2 Type II certification, HIPAA-ready processing, and encrypted audio streams",
      "confidence": "high"
    },
    {
      "field": "iso_27001",
      "url": "https://www.voicegain.ai/post/voicegain-achieves-soc2-type-2-compliance",
      "excerpt": "SOC 2 Type 2 report did not have any noted exceptions and was therefore issued with a 'clean' audit opinion from Johanson LLP.",
      "confidence": "high"
    },
    {
      "field": "pci_dss",
      "url": "https://www.voicegain.ai/post/pii-text-and-audio-redaction-now-available-in-speech-analytics-api",
      "excerpt": "allows our customers to be compliant with standards like HIPAA, GDPR, CCPA, PCI or PIPEDA",
      "confidence": "high"
    },
    {
      "field": "supported_languages",
      "url": "https://www.voicegain.ai/post/new-languages-available-in-voicegain-speech-to-text",
      "excerpt": "Generally Available: English, Spanish, Hindi, German. Alpha Early Access: Portuguese, Polish, Korean, Dutch, Ukrainian. Coming Soon: French, Arabic, Italian",
      "confidence": "medium"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "4 concurrent/simultaneous requests or 4 hours of audio-processing per hour",
      "confidence": "high"
    },
    {
      "field": "sandbox_available",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "$50 in Credits provided on signup, No Credit Card Required — this is a one-time credit in the live environment, not a dedicated sandbox/test environment",
      "confidence": "high"
    },
    {
      "field": "supported_actions",
      "url": "https://www.voicegain.ai/products",
      "excerpt": "PII redaction, Speaker diarization, 99 languages support, Real-time agent assist (AI co-pilot), Automated QA and coaching, Voice-of-Customer analytics",
      "confidence": "high"
    },
    {
      "field": "sdk_languages",
      "url": "https://www.voicegain.ai/post/python-sdk-available",
      "excerpt": "Python SDK source code is available at https://github.com/voicegain/python-sdk and wraps Voicegain Speech-to-Text Web API",
      "confidence": "high"
    },
    {
      "field": "webhooks_supported",
      "url": "https://www.voicegain.ai/telephony-bot-api",
      "excerpt": "Telephony Bot APIs are callback style APIs (Webhooks) that can connect bot logic to telephony, speech recognition and text-to-speech",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://github.com/voicegain/python-sdk",
      "excerpt": "Your JWT token is configured via the Configuration object's access_token property for bearer token authentication.",
      "confidence": "high"
    },
    {
      "field": "api_version",
      "url": "https://console.voicegain.ai/api/v1/index.html",
      "excerpt": "VoiceGain Public Web-API — the API documentation is versioned at /api/v1/",
      "confidence": "high"
    },
    {
      "field": "sdk_packages",
      "url": "https://github.com/voicegain/python-sdk",
      "excerpt": "Python SDK for working with Voicegain Speech-to-Text",
      "confidence": "high"
    },
    {
      "field": "rate_limit_requests",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "4 concurrent/simultaneous requests or 4 hours of audio-processing per hour",
      "confidence": "high"
    },
    {
      "field": "requires_verification",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "No Credit Card Required to start today",
      "confidence": "high"
    },
    {
      "field": "price_basis",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "Platform usage is measured and billed per second but the billing system displays usage in hours. Each API request is subject to a minimum billing of 6 seconds and 1 second increment after that.",
      "confidence": "high"
    },
    {
      "field": "launched_at",
      "url": "https://www.voicegain.ai/post/voicegain-story",
      "excerpt": "The current Voicegain company, founded in 2019, represents a new iteration focused on more than 12 years of experience using Automated Speech Recognition in the real world.",
      "confidence": "medium"
    },
    {
      "field": "notable_customers",
      "url": "https://www.voicegain.ai/pricing",
      "excerpt": "Onvisource CEO Ray Naeini praised the platform as accurate, affordable and easy to use; Hammer Director of Engineering highlighted MRCP ASR and STT APIs.",
      "confidence": "high"
    },
    {
      "field": "api_style",
      "url": "https://www.voicegain.ai/speech-to-text-apis",
      "excerpt": "The platform supports batch and streaming transcription. WebSocket streaming and telephony protocols (SIPREC, MRCP) are also supported in addition to the REST API.",
      "confidence": "high"
    },
    {
      "field": "stability",
      "url": "https://voicegain.github.io/platform/RELEASE.html",
      "excerpt": "Release 1.136.0 — platform demonstrates active production release cadence through versioned releases 1.121.0 through 1.136.0, with deprecated fields removed indicating mature GA product.",
      "confidence": "medium"
    },
    {
      "field": "has_published_pricing",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "STT - Offline - Basic $0.000025 per second; STT - Offline - Enhanced $0.00005 per second; STT - Realtime - Basic $0.00005 per second; STT - Realtime - Enhanced/MRCP $0.00009 per second",
      "confidence": "high"
    },
    {
      "field": "soc2",
      "url": "https://www.voicegain.ai/post/voicegain-achieves-soc2-type-2-compliance",
      "excerpt": "SOC 2 Type 2 report did not have any noted exceptions and was therefore issued with a 'clean' audit opinion from Johanson LLP.",
      "confidence": "high"
    },
    {
      "field": "hipaa",
      "url": "https://www.voicegain.ai/products",
      "excerpt": "HIPAA compliant",
      "confidence": "high"
    },
    {
      "field": "gdpr",
      "url": "https://www.voicegain.ai/post/pii-text-and-audio-redaction-now-available-in-speech-analytics-api",
      "excerpt": "allows our customers to be compliant with standards like HIPAA, GDPR, CCPA, PCI or PIPEDA",
      "confidence": "medium"
    },
    {
      "field": "pci_dss",
      "url": "https://www.voicegain.ai/products",
      "excerpt": "PCI compliant",
      "confidence": "high"
    },
    {
      "field": "sla_published",
      "url": "https://www.voicegain.ai/post/voicegain-introduces-industry-first-relative-speech-to-text-accuracy-sla",
      "excerpt": "Voicegain introduces relative Speech-to-Text Accuracy SLA — Voicegain measures this accuracy SLA twice in the first year of the contract and annually once from the second year onwards.",
      "confidence": "medium"
    },
    {
      "field": "supported_languages",
      "url": "https://support.voicegain.ai/hc/en-us/articles/6535757706772-Languages-supported-in-Voicegain-Speech-to-Text",
      "excerpt": "Voicegain supports over 50 languages for batch transcription, while for streaming, they support English and Spanish",
      "confidence": "medium"
    },
    {
      "field": "documented_rate_limits",
      "url": "https://support.voicegain.ai/hc/en-us/articles/4411882926868-Rate-Limiting",
      "excerpt": "API Request Limit per minute is 75 by default, applying to all API requests with a fixed window of 1 minute",
      "confidence": "high"
    },
    {
      "field": "supported_actions",
      "url": "https://www.voicegain.ai/speech-to-text-apis",
      "excerpt": "Batch processing: Process audio 100x faster than real-time. Streaming: WebSocket support plus telephony protocols (SIPREC, MRCP). Speaker Diarization. PII/PCI redaction capabilities. Sentiment and emotion analysis.",
      "confidence": "high"
    },
    {
      "field": "supported_regions",
      "url": "https://www.voicegain.ai/speech-to-text-apis",
      "excerpt": "Default processing: Google Cloud US region. Alternative deployments: AWS, Azure, IBM, Oracle VPC instances",
      "confidence": "medium"
    },
    {
      "field": "enterprise_plan_available",
      "url": "https://www.voicegain.ai/pricing",
      "excerpt": "Enterprise and Transcribe tiers available with custom quotes",
      "confidence": "high"
    },
    {
      "field": "auth_methods",
      "url": "https://www.voicegain.ai/speech-to-text-apis",
      "excerpt": "Voicegain APIs use JWT (JSON Web Tokens) to identify and authenticate the account making the request. In order to make API requests you need to generate a JWT which can easily be done from the portal.",
      "confidence": "high"
    },
    {
      "field": "base_url",
      "url": "https://support.voicegain.ai/hc/en-us/articles/360029139271-Example-of-Synchronous-asr-transcribe-API-data-from-URL",
      "excerpt": "The Voicegain API base URL is https://api.voicegain.ai/v1/ (as shown in the example endpoint https://api.voicegain.ai/v1/asr/transcribe).",
      "confidence": "medium"
    },
    {
      "field": "versioning_scheme",
      "url": "https://console.voicegain.ai/api/v1/index.html",
      "excerpt": "The platform uses endpoint-based versioning (e.g., /v1/sa/call), with /api/v1/ in the base path.",
      "confidence": "high"
    },
    {
      "field": "sdk_packages",
      "url": "https://pypi.org/project/voicegain-speech/",
      "excerpt": "pip install voicegain_speech",
      "confidence": "high"
    },
    {
      "field": "rate_limit_window",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "4 concurrent/simultaneous requests or 4 hours of audio-processing per hour",
      "confidence": "high"
    },
    {
      "field": "starting_price_usd",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "STT - Offline - Basic: $0.000025 per second / $0.0015 per minute / $0.090 per hour",
      "confidence": "high"
    },
    {
      "field": "free_tier_limit",
      "url": "https://www.voicegain.ai/pricing-developers",
      "excerpt": "$50 in Credits provided on signup, No Credit Card Required to start today",
      "confidence": "high"
    },
    {
      "field": "notable_customers",
      "url": "https://www.voicegain.ai/",
      "excerpt": "Customers include Sutherland, Samsung, Aetna, LevelAI, Onvisource, and Hammer.",
      "confidence": "high"
    },
    {
      "field": "sla_url",
      "url": "https://www.voicegain.ai/post/voicegain-introduces-industry-first-relative-speech-to-text-accuracy-sla",
      "excerpt": "Voicegain introduces relative Speech-to-Text Accuracy SLA — Voicegain measures this accuracy SLA twice in the first year of the contract and annually once from the second year onwards.",
      "confidence": "medium"
    },
    {
      "field": "api_style",
      "url": "https://console.voicegain.ai/api/v1/index.html",
      "excerpt": "VoiceGain Public Web-API — primary REST API with WebSocket streaming also available for real-time use cases.",
      "confidence": "high"
    }
  ],
  "fields_not_found": [
    "iso_27001 (not found on trust/compliance pages)",
    "specific uptime SLA percentage",
    "exact streaming language list beyond English and Spanish",
    "maximum audio file size limit",
    "deprecation_policy_url",
    "idempotency_supported",
    "error_format",
    "webhook_signing",
    "webhook_events_url",
    "ga_date",
    "mcp_url",
    "data_retention_policy_url_verified"
  ],
  "source_confidence": "high",
  "last_verified_at": "2026-06-21T00:00:00.000Z",
  "contribute": {
    "note": "This data is crowd-editable. Suggest corrections or leave a review via these endpoints - no auth required, requests are rate-limited, and every submission is reviewed before it goes live. For a field edit, {field} is any key in this response and a citation is required.",
    "endpoints": [
      {
        "action": "review",
        "label": "Leave a review or comment",
        "method": "POST",
        "url": "https://apio.sh/api/feedback/voicegain",
        "example_body": {
          "kind": "review",
          "rating": 5,
          "body": "Your experience with this API…"
        }
      },
      {
        "action": "field_edit",
        "label": "Suggest a correction to a field (cite a source)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/voicegain/{field}",
        "example_body": {
          "value": "corrected value",
          "citations": [
            {
              "url": "https://source.example/page",
              "excerpt": "supporting quote"
            }
          ],
          "note": "what changed and why"
        }
      },
      {
        "action": "new_api",
        "label": "Suggest a new API to add (only name is required - send as much as you can cite)",
        "method": "POST",
        "url": "https://apio.sh/api/suggest/api",
        "example_body": {
          "value": {
            "name": "Acme Email API",
            "website_url": "https://acme.example",
            "vendor_name": "Acme",
            "categories": [
              "email"
            ],
            "pricing_model": "usage_based",
            "has_published_pricing": true,
            "free_tier_available": true,
            "price_points": [
              {
                "plan": "Pay as you go",
                "item": "1,000 emails",
                "amount_usd": 1,
                "per": "1,000 emails",
                "source_url": "https://acme.example/pricing"
              }
            ],
            "soc2": "type_2",
            "docs_url": "https://docs.acme.example"
          },
          "citations": [
            {
              "url": "https://acme.example/pricing",
              "excerpt": "$1 per 1,000 emails"
            }
          ]
        },
        "value_schema": [
          {
            "field": "name",
            "type": "string",
            "label": "Product name (the only required field)"
          },
          {
            "field": "website_url",
            "type": "string",
            "label": "Marketing website URL"
          },
          {
            "field": "vendor_name",
            "type": "string",
            "label": "Company/vendor name behind the product"
          },
          {
            "field": "vendor_description",
            "type": "string",
            "label": "One-line description, quoted from the vendor"
          },
          {
            "field": "categories",
            "type": "string[]",
            "label": "Category/leaf slugs it belongs to, e.g. [\"email\",\"sms\"]"
          },
          {
            "field": "primary_use_cases",
            "type": "string[]",
            "label": "What it's used for"
          },
          {
            "field": "supported_actions",
            "type": "string[]",
            "label": "Concrete API actions/capabilities"
          },
          {
            "field": "supported_regions",
            "type": "string[]",
            "label": "Countries/regions/data-residency"
          },
          {
            "field": "supported_languages",
            "type": "string[]",
            "label": "Human/spoken languages supported"
          },
          {
            "field": "input_types",
            "type": "string[]",
            "label": "Accepted input types/formats"
          },
          {
            "field": "output_types",
            "type": "string[]",
            "label": "Produced output types/formats"
          },
          {
            "field": "webhooks_supported",
            "type": "bool",
            "label": "Supports webhooks?"
          },
          {
            "field": "sandbox_available",
            "type": "bool",
            "label": "Dedicated sandbox/test mode?"
          },
          {
            "field": "sdk_languages",
            "type": "string[]",
            "label": "Languages with an official SDK"
          },
          {
            "field": "mcp_server_available",
            "type": "bool",
            "label": "Official MCP server?"
          },
          {
            "field": "pricing_model",
            "type": "enum",
            "label": "Pricing model",
            "values": [
              "usage_based",
              "subscription",
              "seat_based",
              "hybrid",
              "contact_sales"
            ]
          },
          {
            "field": "has_published_pricing",
            "type": "bool",
            "label": "Concrete prices published publicly?"
          },
          {
            "field": "free_tier_available",
            "type": "bool",
            "label": "Recurring/perpetual free tier (not a trial)?"
          },
          {
            "field": "free_tier_details",
            "type": "string",
            "label": "What the free tier includes"
          },
          {
            "field": "minimum_commitment",
            "type": "string",
            "label": "Any stated minimum spend/commitment"
          },
          {
            "field": "self_serve_signup",
            "type": "bool",
            "label": "Get an API key without talking to sales?"
          },
          {
            "field": "requires_sales_call",
            "type": "bool",
            "label": "Does going live require sales?"
          },
          {
            "field": "enterprise_plan_available",
            "type": "bool",
            "label": "Named enterprise tier?"
          },
          {
            "field": "starting_price_usd",
            "type": "number",
            "label": "Lowest published paid entry price (USD number)"
          },
          {
            "field": "price_basis",
            "type": "string",
            "label": "Unit the starting price is per, e.g. '1,000 emails'"
          },
          {
            "field": "free_tier_limit",
            "type": "string",
            "label": "Free-tier ceiling in literal terms"
          },
          {
            "field": "price_points",
            "type": "object[]",
            "label": "Structured prices: [{plan,item,amount_usd,amount_percent,per,source_url}]"
          },
          {
            "field": "soc2",
            "type": "enum",
            "label": "SOC 2 status",
            "values": [
              "type_2",
              "type_1",
              "in_progress",
              "none",
              "unknown"
            ]
          },
          {
            "field": "hipaa",
            "type": "bool",
            "label": "HIPAA (e.g. BAA available)?"
          },
          {
            "field": "gdpr",
            "type": "bool",
            "label": "GDPR compliance stated?"
          },
          {
            "field": "iso_27001",
            "type": "bool",
            "label": "ISO 27001 certified?"
          },
          {
            "field": "pci_dss",
            "type": "bool",
            "label": "PCI DSS compliant?"
          },
          {
            "field": "sla_published",
            "type": "bool",
            "label": "Published SLA / uptime commitment?"
          },
          {
            "field": "documented_rate_limits",
            "type": "string",
            "label": "Documented rate limits, quoted"
          },
          {
            "field": "known_restrictions",
            "type": "string[]",
            "label": "Notable documented restrictions/limits"
          },
          {
            "field": "auth_methods",
            "type": "string[]",
            "label": "Auth methods",
            "values": [
              "api_key",
              "oauth2",
              "jwt",
              "basic",
              "hmac_signature",
              "mtls",
              "session"
            ]
          },
          {
            "field": "api_style",
            "type": "enum",
            "label": "Primary API style",
            "values": [
              "rest",
              "graphql",
              "grpc",
              "soap",
              "websocket"
            ]
          },
          {
            "field": "base_url",
            "type": "string",
            "label": "API root/base URL"
          },
          {
            "field": "api_version",
            "type": "string",
            "label": "Current API version string"
          },
          {
            "field": "quickstart_url",
            "type": "string",
            "label": "Quickstart / hello-world URL"
          },
          {
            "field": "docs_url",
            "type": "string",
            "label": "Developer docs URL"
          },
          {
            "field": "api_reference_url",
            "type": "string",
            "label": "API reference URL"
          },
          {
            "field": "openapi_spec_url",
            "type": "string",
            "label": "OpenAPI spec URL"
          },
          {
            "field": "changelog_url",
            "type": "string",
            "label": "Changelog URL"
          },
          {
            "field": "status_page_url",
            "type": "string",
            "label": "Status page URL"
          },
          {
            "field": "notable_customers",
            "type": "string[]",
            "label": "Named public customers"
          },
          {
            "field": "launched_at",
            "type": "string",
            "label": "Launch date (ISO date or year)"
          }
        ]
      },
      {
        "action": "token",
        "label": "Optional - raise your rate limit",
        "method": "GET",
        "url": "https://apio.sh/api/feedback/token"
      }
    ]
  }
}