Deepgram Voice Agent API

"A single, unified conversational AI API for building enterprise-ready, cost-effective voice AI agents." [1]

deepgram.com/product/voice-agent-api · By Deepgram · Agent JSON · Suggest an edit · Last verified 2026-06-21 · Source confidence: high

Deepgram Voice Agent API is a single WebSocket-based interface for building real-time voice AI agents, covering inbound and outbound telephony, function calling, interruption handling, and multi-agent orchestration, with SDKs for Python, Node.js, Go, and C#/.NET. Pricing is usage-based at $0.075 per minute with a one-time $200 trial credit and self-serve signup, scaling to enterprise plans with 100 or more concurrent connections. The platform holds SOC 2 Type 2, HIPAA, GDPR, and PCI DSS certifications and reached general availability in June 2025, with customers including NASA, IBM, Five9, and Aircall. Telephony requires Twilio or Amazon Connect for PSTN access, and the Growth plan carries a $4,000 per year minimum commitment.

Best for / Avoid if

Best for: Regulated or enterprise workloads - compliance attestations and an enterprise plan; AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box

Avoid if: You want to try it free before paying

Pricing & procurement

Pricing model
Usage-based [2]
Published pricing
Yes [3]
Free tier
No [4]
Self-serve signup
Yes [5]
Requires sales call
No
Enterprise plan
Yes [6]
Published prices
PlanItemPerAmountSource
Pay As You GoVoice agent orchestration (Standard — Deepgram STT + LLM + TTS)minute$0.075source
Pay As You GoVoice agent orchestration (Standard BYO TTS — Deepgram STT + LLM, bring-your-own TTS)minute$0.065source
Pay As You GoVoice agent orchestration (Custom BYO LLM — Deepgram STT + TTS, bring-your-own LLM)minute$0.059source
Pay As You GoVoice agent orchestration (Custom BYO LLM + TTS — Deepgram STT only, bring-your-own LLM and TTS)minute$0.05source
Pay As You GoVoice agent orchestration (Advanced — Deepgram STT + LLM + TTS, advanced tier)minute$0.163source
Pay As You GoVoice agent orchestration (Advanced BYO TTS — Deepgram STT + LLM advanced, bring-your-own TTS)minute$0.122source
GrowthVoice agent orchestration (Standard — Deepgram STT + LLM + TTS)minute$0.068source
GrowthVoice agent orchestration (Standard BYO TTS — Deepgram STT + LLM, bring-your-own TTS)minute$0.051source
GrowthVoice agent orchestration (Custom BYO LLM + TTS — Deepgram STT only, bring-your-own LLM and TTS)minute$0.041source
GrowthVoice agent orchestration (Advanced — Deepgram STT + LLM + TTS, advanced tier)minute$0.146source
GrowthVoice agent orchestration (Advanced BYO TTS — Deepgram STT + LLM advanced, bring-your-own TTS)minute$0.11source

Capabilities

  • Outbound calling
  • BYO models
  • Multilingual
Supported actions
realtime_conversation, speech_to_speech, inbound_telephony, outbound_telephony, function_calling, interruption_handling, byo_llm, byo_voice, multi_agent_orchestration, call_recording, web_widget, tool_calling, message_injection, dynamic_settings_update, turn_taking_prediction, barge_in_detection [7]
Regions
United States, European Union, Australia [8]
Languages
English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian, Dutch [9]
Input types
audio stream, WebSocket, PSTN phone call (via Twilio), web widget
Output types
audio stream, call transcript, function call events, WebSocket events, structured call summary
Webhooks
No [10]
Sandbox / test mode
No [11]
SDK languages
Python, Node.js, Go, C#/.NET [12]
MCP server
Yes [13]

Trust & compliance

SOC 2
SOC 2 Type II [14]
HIPAA
Yes [15]
GDPR
Yes [16]
ISO 27001
No [17]
PCI DSS
Yes [18]
Published SLA
Yes [19]
Rate limits
Voice Agent API: Pay As You Go - up to 45 concurrent connections (North America, Europe, Australia); Growth - up to 60 concurrent connections (North America), up to 45 (Europe/Australia); Enterprise - starting at 100 concurrent connections (all regions). Rate limits apply per project. [20]
Known restrictions
Telephony (PSTN/inbound/outbound) requires integration with Twilio or Amazon Connect - not natively included, BYO-LLM requires custom endpoint configuration for providers other than OpenAI and Anthropic (e.g. Google, Groq, AWS Bedrock), $200 free credit is a one-time trial credit, not a recurring free tier, Flux STT model (optimized for voice agents) supports only 10 languages in multilingual mode (not all 45+ Nova-3 languages), System prompt limit of 25,000 characters for managed LLMs, Growth plan requires $4,000+/year annual prepaid commitment, SLA (99.9% uptime) is only published for dedicated/enterprise deployments, not standard Pay As You Go

Developer surface

Docs rendering: static · llms.txt present

Integration

API style
websocket
Base URL
wss://agent.deepgram.com/v1/agent/converse
Version
v1
Versioning
url
Stability
ga
Auth methods
api_key
Error format
vendor-specific
Rate limit
45 / concurrent calls

SDKs

  • Python deepgram-sdk · repo
  • Node.js @deepgram/sdk · repo
  • Go github.com/deepgram/deepgram-go-sdk/v3 · repo
  • C#/.NET Deepgram · repo

Adoption & maturity

Launched
2015-01-01
GA
2025-06-16
Notable customers
Aircall, Jack in the Box, OpenPhone, NASA, Five9, IBM, Telnyx

Other Realtime Voice Agent APIs

  • ElevenLabs Conversational AI (ElevenAgents)

    "Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security."

    Hybrid · free tier · public pricing · self-serve

  • OpenAI Realtime API (gpt-realtime)

    "The Realtime API enables low-latency, bidirectional audio communication for building voice agents and audio applications."

    Usage · public pricing · self-serve

  • Telnyx Voice AI Agents

    "Carrier-grade Voice AI from Telnyx. Sub-200ms latency, 80+ languages, A-level STIR/SHAKEN attestation, and one platform that replaces 5 vendors."

    Usage · public pricing · self-serve

  • Twilio ConversationRelay

    "Twilio's Conversation Relay empowers you to build powerful AI voice experiences for your customers. Let Twilio handle the heavy lifting of speech recognition, text-to-speech, and voice synthesis."

    Usage · public pricing · self-serve

  • Vapi

    "Build and deploy voice agents that deliver the outcomes you want at the scale your customers need."

    Usage · free tier · public pricing · self-serve

  • Cartesia Line

    "Turn any text agent into a world-class conversational agent, deployed anywhere."

    Hybrid · free tier · public pricing · self-serve

Deepgram Voice Agent API alternatives · Deepgram Voice Agent API vs ElevenLabs Conversational AI (ElevenAgents) · All Realtime Voice Agent APIs APIs

References

Each field above carries a numbered source - hover for a preview, click to jump here.

  1. Description: deepgram.com
  2. Pricing model: deepgram.com
  3. Published pricing: deepgram.com
  4. Free tier: deepgram.com
  5. Self-serve signup: deepgram.com
  6. Enterprise plan: deepgram.com
  7. Supported actions: developers.deepgram.com · deepgram.com
  8. Regions: developers.deepgram.com
  9. Languages: developers.deepgram.com
  10. Webhooks: developers.deepgram.com
  11. Sandbox: deepgram.com
  12. SDK languages: developers.deepgram.com
  13. MCP server: developers.deepgram.com
  14. SOC 2: developers.deepgram.com
  15. HIPAA: developers.deepgram.com · developers.deepgram.com
  16. GDPR: developers.deepgram.com
  17. ISO 27001: developers.deepgram.com
  18. PCI DSS: developers.deepgram.com · developers.deepgram.com
  19. Published SLA: deepgram.com
  20. Rate limits: developers.deepgram.com

Change history

Every field change, who made it, and when - from our audited data pipeline and editors.

  1. 2026-06-21 Capabilities: {}{"byo_models":true,"multilingual":true,"outbound_calling":true}
  2. 2026-06-21 Summary Md: (none)Deepgram Voice Agent API is a single WebSocket-based interface for building rea…
  3. 2026-06-21 Best For: (none)Regulated or enterprise workloads - compliance attestations and an enterprise p…
  4. 2026-06-21 Avoid If: (none)You want to try it free before paying
  5. 2026-06-21 Scoring Methodology: (none)Scores are computed deterministically from this profile's published, sourced fi…
  6. 2026-06-21 Score Agent Friendliness: (none)55
  7. 2026-06-21 Score Pricing Transparency: (none)85
  8. 2026-06-21 Score Setup Speed: (none)60
  9. 2026-06-21 Score Procurement Friction: (none)85
  10. 2026-06-21 Score Docs Quality: (none)35
  11. 2026-06-21 Score Trust Readiness: (none)85
  12. 2026-06-21 Llms Txt Present: (none)Yes
  13. 2026-06-21 Rendering: (none)static
  14. 2026-06-21 Has Structured Data: (none)No
  15. 2026-06-21 Robots Allows Agents: (none)Yes
  16. 2026-06-21 Status Page URL: (none)https://status.deepgram.com
  17. 2026-06-21 Changelog URL: (none)https://deepgram.com/changelog
  18. 2026-06-21 Docs URL: (none)https://developers.deepgram.com/home
  19. 2026-06-21 Llms Txt URL: (none)https://deepgram.com/llms.txt
  20. 2026-06-21 Free Tier Available: set to No
  21. 2026-06-21 Self Serve Signup: set to Yes
  22. 2026-06-21 Requires Sales Call: set to No
  23. 2026-06-21 Enterprise Plan Available: set to Yes
  24. 2026-06-21 SOC 2: set to type_2
  25. 2026-06-21 HIPAA: set to Yes
  26. 2026-06-21 GDPR: set to Yes
  27. 2026-06-21 ISO 27001: set to No
  28. 2026-06-21 PCI DSS: set to Yes
  29. 2026-06-21 SLA Published: set to Yes
  30. 2026-06-21 Data Retention Policy URL: set to https://deepgram.com/privacy
  31. 2026-06-21 Documented Rate Limits: set to Voice Agent API: Pay As You Go - up to 45 concurrent connections (North America…
  32. 2026-06-21 Rate Limit Requests: set to 45
  33. 2026-06-21 Rate Limit Window: set to concurrent calls
  34. 2026-06-21 Known Restrictions: set to Telephony (PSTN/inbound/outbound) requires integration with Twilio or Amazon Co…
  35. 2026-06-21 Auth Methods: set to api_key
  36. 2026-06-21 Auth Docs URL: set to https://developers.deepgram.com/reference/authentication
  37. 2026-06-21 API Style: set to websocket
  38. 2026-06-21 Base URL: set to wss://agent.deepgram.com/v1/agent/converse
  39. 2026-06-21 API Version: set to v1
  40. 2026-06-21 Versioning Scheme: set to url
  41. 2026-06-21 Stability: set to ga
  42. 2026-06-21 MCP URL: set to https://developers.deepgram.com/_mcp/server
  43. 2026-06-21 Quickstart URL: set to https://developers.deepgram.com/docs/voice-agent
  44. 2026-06-21 Error Format: set to vendor-specific
  45. 2026-06-21 Requires Verification: set to No
  46. 2026-06-21 Starting Price Usd: set to 0.075
  47. 2026-06-21 Price Basis: set to minute
  48. 2026-06-21 Free Tier Limit: set to $200 free credit
  49. 2026-06-21 Launched At: set to 2015-01-01
  50. 2026-06-21 GA Date: set to 2025-06-16

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