Deepgram Voice Agent API
"A single, unified conversational AI API for building enterprise-ready, cost-effective voice AI agents." [1]
Deepgram Voice Agent API is a single WebSocket-based interface for building real-time voice AI agents, covering inbound and outbound telephony, function calling, interruption handling, and multi-agent orchestration, with SDKs for Python, Node.js, Go, and C#/.NET. Pricing is usage-based at $0.075 per minute with a one-time $200 trial credit and self-serve signup, scaling to enterprise plans with 100 or more concurrent connections. The platform holds SOC 2 Type 2, HIPAA, GDPR, and PCI DSS certifications and reached general availability in June 2025, with customers including NASA, IBM, Five9, and Aircall. Telephony requires Twilio or Amazon Connect for PSTN access, and the Growth plan carries a $4,000 per year minimum commitment.
Best for / Avoid if
Best for: Regulated or enterprise workloads - compliance attestations and an enterprise plan; AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box
Avoid if: You want to try it free before paying
Pricing & procurement
- Pricing model
- Usage-based [2]
- Published pricing
- ✓ Yes [3]
- Free tier
- ✗ No [4]
- Self-serve signup
- ✓ Yes [5]
- Requires sales call
- ✗ No
- Enterprise plan
- ✓ Yes [6]
| Plan | Item | Per | Amount | Source |
|---|---|---|---|---|
| Pay As You Go | Voice agent orchestration (Standard — Deepgram STT + LLM + TTS) | minute | $0.075 | source |
| Pay As You Go | Voice agent orchestration (Standard BYO TTS — Deepgram STT + LLM, bring-your-own TTS) | minute | $0.065 | source |
| Pay As You Go | Voice agent orchestration (Custom BYO LLM — Deepgram STT + TTS, bring-your-own LLM) | minute | $0.059 | source |
| Pay As You Go | Voice agent orchestration (Custom BYO LLM + TTS — Deepgram STT only, bring-your-own LLM and TTS) | minute | $0.05 | source |
| Pay As You Go | Voice agent orchestration (Advanced — Deepgram STT + LLM + TTS, advanced tier) | minute | $0.163 | source |
| Pay As You Go | Voice agent orchestration (Advanced BYO TTS — Deepgram STT + LLM advanced, bring-your-own TTS) | minute | $0.122 | source |
| Growth | Voice agent orchestration (Standard — Deepgram STT + LLM + TTS) | minute | $0.068 | source |
| Growth | Voice agent orchestration (Standard BYO TTS — Deepgram STT + LLM, bring-your-own TTS) | minute | $0.051 | source |
| Growth | Voice agent orchestration (Custom BYO LLM + TTS — Deepgram STT only, bring-your-own LLM and TTS) | minute | $0.041 | source |
| Growth | Voice agent orchestration (Advanced — Deepgram STT + LLM + TTS, advanced tier) | minute | $0.146 | source |
| Growth | Voice agent orchestration (Advanced BYO TTS — Deepgram STT + LLM advanced, bring-your-own TTS) | minute | $0.11 | source |
Capabilities
- Supported actions
- realtime_conversation, speech_to_speech, inbound_telephony, outbound_telephony, function_calling, interruption_handling, byo_llm, byo_voice, multi_agent_orchestration, call_recording, web_widget, tool_calling, message_injection, dynamic_settings_update, turn_taking_prediction, barge_in_detection [7]
- Regions
- United States, European Union, Australia [8]
- Languages
- English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian, Dutch [9]
- Input types
- audio stream, WebSocket, PSTN phone call (via Twilio), web widget
- Output types
- audio stream, call transcript, function call events, WebSocket events, structured call summary
- Webhooks
- ✗ No [10]
- Sandbox / test mode
- ✗ No [11]
- SDK languages
- Python, Node.js, Go, C#/.NET [12]
- MCP server
- ✓ Yes [13]
Trust & compliance
- SOC 2
- SOC 2 Type II [14]
- HIPAA
- ✓ Yes [15]
- GDPR
- ✓ Yes [16]
- ISO 27001
- ✗ No [17]
- PCI DSS
- ✓ Yes [18]
- Published SLA
- ✓ Yes [19]
- Rate limits
- Voice Agent API: Pay As You Go - up to 45 concurrent connections (North America, Europe, Australia); Growth - up to 60 concurrent connections (North America), up to 45 (Europe/Australia); Enterprise - starting at 100 concurrent connections (all regions). Rate limits apply per project. [20]
- Known restrictions
- Telephony (PSTN/inbound/outbound) requires integration with Twilio or Amazon Connect - not natively included, BYO-LLM requires custom endpoint configuration for providers other than OpenAI and Anthropic (e.g. Google, Groq, AWS Bedrock), $200 free credit is a one-time trial credit, not a recurring free tier, Flux STT model (optimized for voice agents) supports only 10 languages in multilingual mode (not all 45+ Nova-3 languages), System prompt limit of 25,000 characters for managed LLMs, Growth plan requires $4,000+/year annual prepaid commitment, SLA (99.9% uptime) is only published for dedicated/enterprise deployments, not standard Pay As You Go
Developer surface
Integration
- API style
- websocket
- Base URL
- wss://agent.deepgram.com/v1/agent/converse
- Version
- v1
- Versioning
- url
- Stability
- ga
- Auth methods
- api_key
- Error format
- vendor-specific
- Rate limit
- 45 / concurrent calls
Adoption & maturity
- Launched
- 2015-01-01
- GA
- 2025-06-16
- Notable customers
- Aircall, Jack in the Box, OpenPhone, NASA, Five9, IBM, Telnyx
Other Realtime Voice Agent APIs
ElevenLabs Conversational AI (ElevenAgents)
"Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security."
OpenAI Realtime API (gpt-realtime)
"The Realtime API enables low-latency, bidirectional audio communication for building voice agents and audio applications."
Telnyx Voice AI Agents
"Carrier-grade Voice AI from Telnyx. Sub-200ms latency, 80+ languages, A-level STIR/SHAKEN attestation, and one platform that replaces 5 vendors."
Twilio ConversationRelay
"Twilio's Conversation Relay empowers you to build powerful AI voice experiences for your customers. Let Twilio handle the heavy lifting of speech recognition, text-to-speech, and voice synthesis."
Vapi
"Build and deploy voice agents that deliver the outcomes you want at the scale your customers need."
Cartesia Line
"Turn any text agent into a world-class conversational agent, deployed anywhere."
References
- ↑Description: deepgram.com
- ↑Pricing model: deepgram.com
- ↑Published pricing: deepgram.com
- ↑Free tier: deepgram.com
- ↑Self-serve signup: deepgram.com
- ↑Enterprise plan: deepgram.com
- ↑Supported actions: developers.deepgram.com · deepgram.com
- ↑Regions: developers.deepgram.com
- ↑Languages: developers.deepgram.com
- ↑Webhooks: developers.deepgram.com
- ↑Sandbox: deepgram.com
- ↑SDK languages: developers.deepgram.com
- ↑MCP server: developers.deepgram.com
- ↑SOC 2: developers.deepgram.com
- ↑HIPAA: developers.deepgram.com · developers.deepgram.com
- ↑GDPR: developers.deepgram.com
- ↑ISO 27001: developers.deepgram.com
- ↑PCI DSS: developers.deepgram.com · developers.deepgram.com
- ↑Published SLA: deepgram.com
- ↑Rate limits: developers.deepgram.com
Change history
- 2026-06-21 Capabilities: {} → {"byo_models":true,"multilingual":true,"outbound_calling":true}
- 2026-06-21 Summary Md: (none) → Deepgram Voice Agent API is a single WebSocket-based interface for building rea…
- 2026-06-21 Best For: (none) → Regulated or enterprise workloads - compliance attestations and an enterprise p…
- 2026-06-21 Avoid If: (none) → You want to try it free before paying
- 2026-06-21 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
- 2026-06-21 Score Agent Friendliness: (none) → 55
- 2026-06-21 Score Pricing Transparency: (none) → 85
- 2026-06-21 Score Setup Speed: (none) → 60
- 2026-06-21 Score Procurement Friction: (none) → 85
- 2026-06-21 Score Docs Quality: (none) → 35
- 2026-06-21 Score Trust Readiness: (none) → 85
- 2026-06-21 Llms Txt Present: (none) → Yes
- 2026-06-21 Rendering: (none) → static
- 2026-06-21 Has Structured Data: (none) → No
- 2026-06-21 Robots Allows Agents: (none) → Yes
- 2026-06-21 Status Page URL: (none) → https://status.deepgram.com
- 2026-06-21 Changelog URL: (none) → https://deepgram.com/changelog
- 2026-06-21 Docs URL: (none) → https://developers.deepgram.com/home
- 2026-06-21 Llms Txt URL: (none) → https://deepgram.com/llms.txt
- 2026-06-21 Free Tier Available: set to No
- 2026-06-21 Self Serve Signup: set to Yes
- 2026-06-21 Requires Sales Call: set to No
- 2026-06-21 Enterprise Plan Available: set to Yes
- 2026-06-21 SOC 2: set to type_2
- 2026-06-21 HIPAA: set to Yes
- 2026-06-21 GDPR: set to Yes
- 2026-06-21 ISO 27001: set to No
- 2026-06-21 PCI DSS: set to Yes
- 2026-06-21 SLA Published: set to Yes
- 2026-06-21 Data Retention Policy URL: set to https://deepgram.com/privacy
- 2026-06-21 Documented Rate Limits: set to Voice Agent API: Pay As You Go - up to 45 concurrent connections (North America…
- 2026-06-21 Rate Limit Requests: set to 45
- 2026-06-21 Rate Limit Window: set to concurrent calls
- 2026-06-21 Known Restrictions: set to Telephony (PSTN/inbound/outbound) requires integration with Twilio or Amazon Co…
- 2026-06-21 Auth Methods: set to api_key
- 2026-06-21 Auth Docs URL: set to https://developers.deepgram.com/reference/authentication
- 2026-06-21 API Style: set to websocket
- 2026-06-21 Base URL: set to wss://agent.deepgram.com/v1/agent/converse
- 2026-06-21 API Version: set to v1
- 2026-06-21 Versioning Scheme: set to url
- 2026-06-21 Stability: set to ga
- 2026-06-21 MCP URL: set to https://developers.deepgram.com/_mcp/server
- 2026-06-21 Quickstart URL: set to https://developers.deepgram.com/docs/voice-agent
- 2026-06-21 Error Format: set to vendor-specific
- 2026-06-21 Requires Verification: set to No
- 2026-06-21 Starting Price Usd: set to 0.075
- 2026-06-21 Price Basis: set to minute
- 2026-06-21 Free Tier Limit: set to $200 free credit
- 2026-06-21 Launched At: set to 2015-01-01
- 2026-06-21 GA Date: set to 2025-06-16
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