LiveKit Agents
"LiveKit is a developer platform for voice, video, and physical AI. Build agents with our open source SDKs, deploy them across a global network of data centers, and monitor them in production with realtime observability." [1]
LiveKit Agents is a developer platform for building and deploying realtime voice and video AI agents, supporting inbound and outbound telephony, SIP trunking, multi-agent orchestration, and bring-your-own LLM, STT, and TTS integrations. Pricing starts at $0.01 per minute with a free tier of 1,000 agent session minutes per month and no credit card required, scaling through tiered plans up to custom enterprise arrangements. SDKs are available for Python, Node.js, and Go, and the platform holds SOC 2 Type 2, HIPAA, and GDPR certifications, with HIPAA compliance restricted to Scale and Enterprise plans. Customers include OpenAI, Salesforce, Oracle, and Deutsche Telekom.
Best for / Avoid if
Best for: Prototypes and side projects - free to start, no sales call; Regulated or enterprise workloads - compliance attestations and an enterprise plan; AI agents and automation - an agent-ready surface (MCP / llms.txt)
Pricing & procurement
- Pricing model
- Hybrid (base + usage) [2]
- Published pricing
- ✓ Yes
- Free tier
- ✓ Yes [3]
- Free tier details
- Build plan at $0/month (no credit card required): 1,000 agent session minutes/month, 5 concurrent agent sessions, 1 agent deployment, 1 free US local phone number, 50 inbound telephony minutes, 1,000 SIP trunking minutes, 5,000 WebRTC minutes, $2.50 LiveKit Inference credits.
- Self-serve signup
- ✓ Yes [4]
- Requires sales call
- ✗ No
- Enterprise plan
- ✓ Yes [5]
| Plan | Item | Per | Amount | Source |
|---|---|---|---|---|
| Build | Platform fee | month | $0 | source |
| Ship | Platform fee | month | $50 | source |
| Scale | Platform fee | month | $500 | source |
| Build | Agent session minutes (included) | 1,000 minutes/month | $0 | source |
| Ship | Agent session minutes (included) | 5,000 minutes/month | $0 | source |
| Scale | Agent session minutes (included) | 50,000 minutes/month | $0 | source |
| Ship | Agent session minutes (overage) | minute | $0.01 | source |
| Scale | Agent session minutes (overage) | minute | $0.01 | source |
| Build | Telephony inbound US local (included) | 50 minutes/month | $0 | source |
| Ship | Telephony inbound US local (included) | 100 minutes/month | $0 | source |
| Scale | Telephony inbound US local (included) | 1,000 minutes/month | $0 | source |
| Telephony inbound US local (overage) | minute | $0.01 | source | |
| Telephony inbound US toll-free | minute | $0.02 | source | |
| US local phone number | month (after 1 free) | $1 | source | |
| US toll-free phone number | month | $2 | source | |
| Build | SIP trunking minutes (included) | 1,000 minutes/month | $0 | source |
| Ship | SIP trunking minutes (included) | 5,000 minutes/month | $0 | source |
| Scale | SIP trunking minutes (included) | 50,000 minutes/month | $0 | source |
| Build | SIP trunking (overage) | minute | $0.004 | source |
| Ship | SIP trunking (overage) | minute | $0.004 | source |
| Scale | SIP trunking (overage) | minute | $0.003 | source |
| Build | WebRTC minutes (included) | 5,000 minutes/month | $0 | source |
| Ship | WebRTC minutes (included) | 150,000 minutes/month | $0 | source |
| Scale | WebRTC minutes (included) | 1,500,000 minutes/month | $0 | source |
| Ship | WebRTC minutes (overage) | minute | $0.0005 | source |
| Scale | WebRTC minutes (overage) | minute | $0.0004 | source |
| Ship | Agent session recording (overage) | minute | $0.005 | source |
| Scale | Agent session recording (overage) | minute | $0.005 | source |
| Ship | Data transfer (overage) | GB | $0.12 | source |
| Scale | Data transfer (overage) | GB | $0.1 | source |
| Build | LiveKit Inference credits (included) | month | $2.5 | source |
| Ship | LiveKit Inference credits (included) | month | $5 | source |
| Scale | LiveKit Inference credits (included) | month | $50 | source |
| Voice isolation (overage) | minute | $0.0012 | source | |
| Observability (when enabled) | minute | $0.01 | source |
Capabilities
- Supported actions
- realtime_conversation, speech_to_speech, inbound_telephony, outbound_telephony, sip_trunking, call_transfer, function_calling, tool_calling, interruption_handling, byo_llm, byo_voice, batch_calling, call_recording, web_widget, noise_cancellation, turn_detection, multi_agent_handoff, agent_load_balancing, region_pinning, voice_isolation, realtime_metrics, session_replay [6]
- Regions
- United States, Global (multi-region cloud with region pinning available)
- Languages
- multilingual (via STT provider plugins; Deepgram nova-3 multi-language mode explicitly documented)
- Input types
- audio stream, PSTN phone call, SIP, WebRTC, text, video
- Output types
- audio stream, call transcript, webhook events, recording, realtime metrics, structured call summary
- Webhooks
- ✓ Yes
- Sandbox / test mode
- ✗ No
- SDK languages
- Python, Node.js, Go [7]
- MCP server
- ✓ Yes [8]
Trust & compliance
- SOC 2
- SOC 2 Type II [9]
- HIPAA
- ✓ Yes [10]
- GDPR
- ✓ Yes [11]
- ISO 27001
- ✗ No [12]
- PCI DSS
- ✗ No [13]
- Published SLA
- ✗ No [14]
- Rate limits
- Server API: 1,000 requests/minute. LLM usage: 100 requests/minute, 600,000 tokens/minute (sliding 60-second window). Agent observability: 1,000 events/minute, 5 minutes of audio/minute. Concurrent agent sessions: 5 (Build), 20 (Ship), up to 600 (Scale), custom (Enterprise). Agent session overage: $0.01/minute. Telephony inbound local: 50 min included (Build), 100 min included (Ship), 1,000 min included (Scale); overage $0.01/min. WebRTC: 5,000 min (Build), 150,000 min (Ship), 1.5M min (Scale). [15]
- Known restrictions
- US phone numbers only for LiveKit-provisioned numbers (local and toll-free US only), HIPAA compliance only available on Scale and Enterprise plans (BAA required), ISO 27001 and PCI DSS are in progress, not yet certified, Agent Builder (no-code) has fewer features than full SDK, Observability data processed and stored in the United States, Self-hosted deployments limited to ~3,000 participants per room, No formal published SLA - ToS provides only 'commercially reasonable efforts' availability commitment [16]
Developer surface
Integration
- API style
- websocket
- Base URL
- wss://<project>.livekit.cloud
- Version
- v1
- Versioning
- none
- Stability
- ga
- Auth methods
- api_key, jwt
- Webhook signing
- jwt_sha256
- Rate limit
- 1000 / minute
Adoption & maturity
- Launched
- 2023-11-14
- GA
- 2025-04-10
- Notable customers
- OpenAI, Oracle, Salesforce, Deutsche Telekom, Assort Health
Other Realtime Voice Agent APIs
ElevenLabs Conversational AI (ElevenAgents)
"Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security."
OpenAI Realtime API (gpt-realtime)
"The Realtime API enables low-latency, bidirectional audio communication for building voice agents and audio applications."
Telnyx Voice AI Agents
"Carrier-grade Voice AI from Telnyx. Sub-200ms latency, 80+ languages, A-level STIR/SHAKEN attestation, and one platform that replaces 5 vendors."
Twilio ConversationRelay
"Twilio's Conversation Relay empowers you to build powerful AI voice experiences for your customers. Let Twilio handle the heavy lifting of speech recognition, text-to-speech, and voice synthesis."
Vapi
"Build and deploy voice agents that deliver the outcomes you want at the scale your customers need."
Cartesia Line
"Turn any text agent into a world-class conversational agent, deployed anywhere."
References
- ↑Description: livekit.com
- ↑Pricing model: livekit.com · livekit.com
- ↑Free tier: livekit.com · livekit.com
- ↑Self-serve signup: livekit.com
- ↑Enterprise plan: livekit.com
- ↑Supported actions: docs.livekit.io · docs.livekit.io
- ↑SDK languages: docs.livekit.io · livekit.com
- ↑MCP server: docs.livekit.io
- ↑SOC 2: livekit.com
- ↑HIPAA: livekit.com
- ↑GDPR: livekit.com
- ↑ISO 27001: livekit.com
- ↑PCI DSS: livekit.com
- ↑Published SLA: docs.livekit.io · livekit.com
- ↑Rate limits: docs.livekit.io · livekit.com
- ↑Known restrictions: docs.livekit.io · livekit.com
Change history
- 2026-06-21 Capabilities: {} → {"byo_models":true,"self_hosted":true,"no_code_builder":true,"outbound_calling"…
- 2026-06-21 Summary Md: (none) → LiveKit Agents is a developer platform for building and deploying realtime voic…
- 2026-06-21 Score Docs Quality: (none) → 30
- 2026-06-21 Score Procurement Friction: (none) → 100
- 2026-06-21 Score Trust Readiness: (none) → 55
- 2026-06-21 Best For: (none) → Prototypes and side projects - free to start, no sales call, Regulated or enter…
- 2026-06-21 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
- 2026-06-21 Score Pricing Transparency: (none) → 100
- 2026-06-21 Score Agent Friendliness: (none) → 55
- 2026-06-21 Score Setup Speed: (none) → 85
- 2026-06-21 Llms Txt Present: (none) → Yes
- 2026-06-21 Llms Txt URL: (none) → https://livekit.com/llms.txt
- 2026-06-21 Rendering: (none) → static
- 2026-06-21 Has Structured Data: (none) → No
- 2026-06-21 Robots Allows Agents: (none) → Yes
- 2026-06-21 API Reference URL: (none) → https://docs.livekit.io/reference/
- 2026-06-21 MCP Server Available: set to Yes
- 2026-06-21 Pricing Model: set to hybrid
- 2026-06-21 Has Published Pricing: set to Yes
- 2026-06-21 Free Tier Available: set to Yes
- 2026-06-21 Free Tier Details: set to Build plan at $0/month (no credit card required): 1,000 agent session minutes/m…
- 2026-06-21 Self Serve Signup: set to Yes
- 2026-06-21 Requires Sales Call: set to No
- 2026-06-21 Enterprise Plan Available: set to Yes
- 2026-06-21 SOC 2: set to type_2
- 2026-06-21 HIPAA: set to Yes
- 2026-06-21 GDPR: set to Yes
- 2026-06-21 ISO 27001: set to No
- 2026-06-21 PCI DSS: set to No
- 2026-06-21 SLA Published: set to No
- 2026-06-21 Data Retention Policy URL: set to https://livekit.com/legal/privacy-policy
- 2026-06-21 Documented Rate Limits: set to Server API: 1,000 requests/minute. LLM usage: 100 requests/minute, 600,000 toke…
- 2026-06-21 Rate Limit Requests: set to 1000
- 2026-06-21 Rate Limit Window: set to minute
- 2026-06-21 Known Restrictions: set to US phone numbers only for LiveKit-provisioned numbers (local and toll-free US o…
- 2026-06-21 Auth Methods: set to api_key, jwt
- 2026-06-21 Auth Docs URL: set to https://docs.livekit.io/realtime/concepts/authentication/
- 2026-06-21 API Style: set to websocket
- 2026-06-21 Base URL: set to wss://<project>.livekit.cloud
- 2026-06-21 API Version: set to v1
- 2026-06-21 Versioning Scheme: set to none
- 2026-06-21 Stability: set to ga
- 2026-06-21 MCP URL: set to https://docs.livekit.io/mcp
- 2026-06-21 Quickstart URL: set to https://docs.livekit.io/agents/start/voice-ai/
- 2026-06-21 Webhook Signing: set to jwt_sha256
- 2026-06-21 Webhook Events URL: set to https://docs.livekit.io/intro/basics/rooms-participants-tracks/webhooks-events/
- 2026-06-21 Requires Verification: set to No
- 2026-06-21 Starting Price Usd: set to 0.01
- 2026-06-21 Price Basis: set to minute
- 2026-06-21 Free Tier Limit: set to 1,000 agent session minutes/month; no credit card required
Suggest an edit / leave a review
Leave a review or comment
curl -X POST https://apio.sh/api/feedback/livekit-agents \
-H 'Content-Type: application/json' \
-d '{"kind":"review","rating":5,"body":"Your experience with this API…"}'Suggest a correction to a field (cite a source)
curl -X POST https://apio.sh/api/suggest/livekit-agents/FIELD \
-H 'Content-Type: application/json' \
-d '{"value":"corrected value","citations":[{"url":"https://source.example/page","excerpt":"supporting quote"}],"note":"what changed and why"}'