Pipecat Cloud (Daily)

Best for: Regulated or enterprise workloads - compliance attestations and an enterprise plan; AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box

Avoid if: You want to try it free before paying

Pricing model

Usage-based [2]daily.co/blog/pipecat-cloud-is-now-generally-available/“$0.01 per running agent”daily.co/pricing/pipecat-cloud/“agent-1x (0.5 vCPU, 1GB RAM): Active $0.01/min, Reserved $0.0005/min; agent-2x (1 vCPU, 2GB RAM): Active $0.02/min, Reserved $0.0010/min; agent-3x (1.5 vCPU, 3GB RAM): Active $0.03/min, Reserved $0.0015/min”

Published pricing

✓ Yes [3]daily.co/pricing/pipecat-cloud/“SIP Dial-in/Dial-out: $0.003–$0.02/minute; PSTN Dial-in/Dial-out: $0.018/minute; SIP Refer (call transfers): $0.20 per event”

Free tier

✗ No [4]daily.co/pricing/pipecat-cloud/“Daily WebRTC Voice (1:1 sessions): Free — valid billing information required to deploy agents”docs.pipecat.ai/pipecat-cloud/fundamentals/active-sessions“An active billing account is mandatory to initiate sessions.”

Self-serve signup

✓ Yes [5]pipecat.daily.co/sign-up“Create account - Pipecat Cloud”

Requires sales call

✗ No

Enterprise plan

✓ Yes [6]daily.co/pricing/pipecat-cloud/“Custom volume pricing, SSO integration, custom data residency, and 24/7 dedicated support available through sales contact.”

• Built-in telephony
• Outbound calling
• BYO models

Supported actions

realtime_conversation, inbound_telephony, outbound_telephony, sip_trunking, call_transfer, function_calling, tool_calling, interruption_handling, byo_llm, byo_voice, call_recording, web_widget, batch_calling, voicemail_detection, knowledge_base, smart_turn_detection, session_management, autoscaling, secrets_management, logging_and_observability, whatsapp_voice_calling, websocket_transport, webrtc_transport [7]docs.pipecat.ai/pipecat-cloud/introduction“Auto-scaling capability: Handle anywhere from zero to thousands of concurrent sessions; Integrated WebRTC: Daily WebRTC transport is built-in without separate setup; Session control: Manage agent sessions via REST API or SDK”docs.pipecat.ai/pipecat-cloud/guides/smart-turn“Smart Turn Detection uses machine learning to determine when a user has finished speaking. It recognizes natural conversational cues like intonation patterns and linguistic signals for more natural conversations”

Regions

US West (Oregon), US East (Virginia), EU Central (Frankfurt), AP South (Mumbai) [8]docs.pipecat.ai/pipecat-cloud/guides/regions“us-west: US West (Oregon); us-east: US East (Virginia); eu-central: Europe (Frankfurt); ap-south: Asia Pacific (Mumbai)”

Languages

83 languages supported via integrated STT/TTS providers [9]daily.co/products/pipecat-cloud/“83 Languages - Support for global voice and text applications”

Input types

PSTN phone call, SIP, WebRTC, WebSocket, WhatsApp voice call, audio stream

Output types

audio stream, call transcript, webhook events, structured call summary, session logs, recording

Webhooks

✓ Yes [10]docs.pipecat.ai/pipecat-cloud/guides/whatsapp“Webhook URL pointing to: https://api.pipecat.daily.co/v1/public/webhooks/$ORGANIZATION_ID/$AGENT_NAME/whatsapp”

Sandbox / test mode

✗ No

SDK languages

Python, JavaScript, React, React Native [11]docs.pipecat.ai/client/“Pipecat offers six official client SDKs across multiple platforms: JavaScript, React, React Native, iOS, Android, C++”

MCP server

✓ Yes [12]github.com/pipecat-ai/pipecat-mcp-server“Pipecat MCP Server gives your AI agents a voice using Pipecat.”

SOC 2

SOC 2 Type II [13]daily.co/security/“Daily is SOC 2 Type 2 certified, covering the Security and Confidentiality Trust Service Criteria.”

HIPAA

✓ Yes [14]daily.co/security/“Daily offers HIPAA-compliant services for customers with their Healthcare Add-on and will sign a Business Associates Agreement (BAA).”docs.pipecat.ai/pipecat-cloud/security/hipaa“Daily can execute a BAA covering three integrated services: Pipecat Cloud, Daily WebRTC infrastructure, and Daily transcription services. A single agreement encompasses all three offerings.”

GDPR

✓ Yes [15]daily.co/products/pipecat-cloud/“HIPAA and GDPR-compliant with enterprise-grade security, data privacy, and compliance”daily.co/security/“GDPR-compliant data policies, collecting and storing only data necessary for service delivery. Daily is also certified under the EU-US and Swiss-US Data Privacy Framework Program.”

ISO 27001

✓ Yes [16]daily.co/security/“Data centers are SOC 1, SOC 2, and ISO 27001 certified with 24/7 operations and enterprise-grade security.”

PCI DSS

✗ No [17]daily.co/security/“No mention of PCI DSS compliance appears on this page.”

Published SLA

✓ Yes [18]daily.co“Comprehensive data security, compliance, and uptime SLAs. Daily offers true end-to-end encryption, provides signed HIPAA BAAs, and operates under the EU-US Data Privacy Framework.”daily.co“99.99% Service uptime”

Rate limits

Default concurrency cap of 50 concurrent agents per deployment (HTTP 429 when exceeded); session duration default 7200s, configurable up to 14400s; payload size limits: 1 MB (WebRTC/Daily transport), 4 KB (WebSocket); contact support to raise concurrency cap. [19]docs.pipecat.ai/pipecat-cloud/fundamentals/scaling“Each deployment made to Pipecat Cloud has a maximum allowed pool size of 50. Requests exceeding capacity receive HTTP 429 responses.”docs.pipecat.ai/pipecat-cloud/fundamentals/active-sessions“Default maximum: 50 active sessions per deployment; session duration default 7200 seconds, configurable range 60 to 14400 seconds; payload limits: Daily/WebRTC 1 MB of JSON, WebSocket 4 KB of JSON”

Known restrictions

Default concurrency cap of 50 concurrent agents per deployment (contact support to raise), WebRTC voice 1:1 transport is free only when using Pipecat Cloud-provisioned Daily API key, HIPAA controls must be explicitly enabled per account (not automatic); requires contacting help@daily.co, Agent infrastructure currently hosted in AWS us-west-2 for Pipecat Cloud control plane; regional deployment available for user-facing sessions, External LLM/STT/TTS providers billed directly by those providers, not included in platform fee, Valid billing information required to deploy agents (no free trial), Session duration capped at 14400 seconds (4 hours) maximum; connections terminate abruptly at cap, WebSocket transport payload limit is 4 KB; WebRTC/Daily transport limit is 1 MB [20]docs.pipecat.ai/pipecat-cloud/fundamentals/active-sessions“Sessions have enforced time limits: default 7200 seconds (2 hours), configurable range 60 to 14400 seconds (4 hours). Upon reaching the cap, connections terminate abruptly without graceful shutdown notification.”docs.pipecat.ai/pipecat-cloud/security/security-and-compliance“All Pipecat Cloud infrastructure is currently located in the US (AWS us-west-2 region)”

• Docs
• Changelog
• Status page

Docs rendering: static

API style

rest

Base URL

https://api.pipecat.daily.co/v1/public

Version

v1

Versioning

url

Stability

ga

Auth methods

api_key

Error format

vendor-specific

Rate limit

50 / concurrent calls

SDKs

• Python pipecatcloud · repo
• JavaScript @pipecat-ai/client-js · repo
• React @pipecat-ai/client-react · repo
• React Native @pipecat-ai/react-native-daily-transport · repo

• Auth docs
• Quickstart
• Deprecation policy

Launched

2025-02-01

GA

2026-01-08

Notable customers

NVIDIA, Mercor, Descript, Epic, Vapi, Tavus

• ElevenLabs Conversational AI (ElevenAgents)

  "Deploy human-like Conversational AI in minutes. ElevenLabs delivers low latency interactions in dozens of languages with enterprise-grade security."

  Hybrid · free tier · public pricing · self-serve

• OpenAI Realtime API (gpt-realtime)

  "The Realtime API enables low-latency, bidirectional audio communication for building voice agents and audio applications."

  Usage · public pricing · self-serve

• Telnyx Voice AI Agents

  "Carrier-grade Voice AI from Telnyx. Sub-200ms latency, 80+ languages, A-level STIR/SHAKEN attestation, and one platform that replaces 5 vendors."

  Usage · public pricing · self-serve

• Twilio ConversationRelay

  "Twilio's Conversation Relay empowers you to build powerful AI voice experiences for your customers. Let Twilio handle the heavy lifting of speech recognition, text-to-speech, and voice synthesis."

  Usage · public pricing · self-serve

• Vapi

  "Build and deploy voice agents that deliver the outcomes you want at the scale your customers need."

  Usage · free tier · public pricing · self-serve

• Cartesia Line

  "Turn any text agent into a world-class conversational agent, deployed anywhere."

  Hybrid · free tier · public pricing · self-serve

Pipecat Cloud (Daily) alternatives · Pipecat Cloud (Daily) vs ElevenLabs Conversational AI (ElevenAgents) · All Realtime Voice Agent APIs APIs

Each field above carries a numbered source - hover for a preview, click to jump here.

1. ↑Description: daily.co
2. ↑Pricing model: daily.co · daily.co
3. ↑Published pricing: daily.co
4. ↑Free tier: daily.co · docs.pipecat.ai
5. ↑Self-serve signup: pipecat.daily.co
6. ↑Enterprise plan: daily.co
7. ↑Supported actions: docs.pipecat.ai · docs.pipecat.ai
8. ↑Regions: docs.pipecat.ai
9. ↑Languages: daily.co
10. ↑Webhooks: docs.pipecat.ai
11. ↑SDK languages: docs.pipecat.ai
12. ↑MCP server: github.com
13. ↑SOC 2: daily.co
14. ↑HIPAA: daily.co · docs.pipecat.ai
15. ↑GDPR: daily.co · daily.co
16. ↑ISO 27001: daily.co
17. ↑PCI DSS: daily.co
18. ↑Published SLA: daily.co · daily.co
19. ↑Rate limits: docs.pipecat.ai · docs.pipecat.ai
20. ↑Known restrictions: docs.pipecat.ai · docs.pipecat.ai

Every field change, who made it, and when - from our audited data pipeline and editors.

1. 2026-06-21 Capabilities: {} → {"byo_models":true,"outbound_calling":true,"telephony_included":true}
2. 2026-06-21 Summary Md: (none) → Pipecat Cloud is a managed hosting platform from Daily for deploying and scalin…
3. 2026-06-21 Score Pricing Transparency: (none) → 85
4. 2026-06-21 Score Setup Speed: (none) → 60
5. 2026-06-21 Score Docs Quality: (none) → 25
6. 2026-06-21 Score Procurement Friction: (none) → 85
7. 2026-06-21 Score Trust Readiness: (none) → 90
8. 2026-06-21 Best For: (none) → Regulated or enterprise workloads - compliance attestations and an enterprise p…
9. 2026-06-21 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
10. 2026-06-21 Avoid If: (none) → You want to try it free before paying
11. 2026-06-21 Score Agent Friendliness: (none) → 40
12. 2026-06-21 Llms Txt Present: (none) → No
13. 2026-06-21 Changelog URL: (none) → https://www.daily.co/changelog
14. 2026-06-21 Docs URL: (none) → https://docs.daily.co/
15. 2026-06-21 Rendering: (none) → static
16. 2026-06-21 Has Structured Data: (none) → No
17. 2026-06-21 Robots Allows Agents: (none) → Yes
18. 2026-06-21 Status Page URL: (none) → https://status.daily.co
19. 2026-06-21 MCP Server Available: set to Yes
20. 2026-06-21 Pricing Model: set to usage_based
21. 2026-06-21 Has Published Pricing: set to Yes
22. 2026-06-21 Free Tier Available: set to No
23. 2026-06-21 Self Serve Signup: set to Yes
24. 2026-06-21 Requires Sales Call: set to No
25. 2026-06-21 Enterprise Plan Available: set to Yes
26. 2026-06-21 SOC 2: set to type_2
27. 2026-06-21 HIPAA: set to Yes
28. 2026-06-21 GDPR: set to Yes
29. 2026-06-21 ISO 27001: set to Yes
30. 2026-06-21 PCI DSS: set to No
31. 2026-06-21 SLA Published: set to Yes
32. 2026-06-21 Data Retention Policy URL: set to https://www.daily.co/security/data-protection/
33. 2026-06-21 Documented Rate Limits: set to Default concurrency cap of 50 concurrent agents per deployment (HTTP 429 when e…
34. 2026-06-21 Rate Limit Requests: set to 50
35. 2026-06-21 Rate Limit Window: set to concurrent calls
36. 2026-06-21 Known Restrictions: set to Default concurrency cap of 50 concurrent agents per deployment (contact support…
37. 2026-06-21 Auth Methods: set to api_key
38. 2026-06-21 Auth Docs URL: set to https://docs.pipecat.ai/deployment/pipecat-cloud/fundamentals/accounts-and-orga…
39. 2026-06-21 API Version: set to v1
40. 2026-06-21 Versioning Scheme: set to url
41. 2026-06-21 Stability: set to ga
42. 2026-06-21 Deprecation Policy URL: set to https://github.com/daily-co/pipecat-cloud/blob/main/CHANGELOG.md
43. 2026-06-21 Quickstart URL: set to https://docs.pipecat.ai/getting-started/quickstart
44. 2026-06-21 Error Format: set to vendor-specific
45. 2026-06-21 Requires Verification: set to No
46. 2026-06-21 Starting Price Usd: set to 0.01
47. 2026-06-21 Price Basis: set to minute
48. 2026-06-21 Free Tier Limit: set to Free Daily WebRTC voice minutes for 1:1 sessions (one human + one agent) on Pip…
49. 2026-06-21 Launched At: set to 2025-02-01
50. 2026-06-21 GA Date: set to 2026-01-08

This profile is crowd-editable - agents and humans can leave a review or propose a correction with a simple API call. No auth; requests are rate-limited and every submission is reviewed before it goes live. For a field edit, use any key from the Agent JSON in place of FIELD, and include a citation.

curl -X POST https://apio.sh/api/feedback/pipecat-cloud \
  -H 'Content-Type: application/json' \
  -d '{"kind":"review","rating":5,"body":"Your experience with this API…"}'

curl -X POST https://apio.sh/api/suggest/pipecat-cloud/FIELD \
  -H 'Content-Type: application/json' \
  -d '{"value":"corrected value","citations":[{"url":"https://source.example/page","excerpt":"supporting quote"}],"note":"what changed and why"}'

All the ways to contribute →