Zuora Billing

Best for: Regulated or enterprise workloads - compliance attestations and an enterprise plan; AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box

Avoid if: You need to start building today without contacting sales; You need transparent pricing up front; You want to try it free before paying

Pricing model

Contact sales [2]zuora.com/pricing/“Rather than publishing prices, Zuora directs visitors to: 'Tour the product', 'Speak to an expert', 'Watch a demo'”vendr.com/marketplace/zuora“Zuora pricing employs a quote-based pricing model, lacking publicly listed prices, which makes upfront cost evaluation challenging as contracts are customized based on projected billing volume and subscriber count.”

Published pricing

✗ No [3]zuora.com/pricing/“Zuora uses a contact-sales-only pricing model. No free tier, trial information, or self-serve signup details appear on this page.”

Free tier

✗ No [4]zuora.com/zuora-test-drive/“Request a free trial — the confirmation message ('We'll get back to shortly') indicates sales engagement is required rather than immediate self-serve access.”

Self-serve signup

✗ No [5]zuora.com/zuora-test-drive/“Based on your business, we'll provide an environment to help you explore the right Zuora configuration for your AI pricing and monetization use cases.”

Requires sales call

✓ Yes [6]zuora.com/zuora-test-drive/“The page states 'Request a free trial,' suggesting prospects need to submit information through a form. The confirmation message ('We'll get back to shortly') indicates sales engagement is required.”

Enterprise plan

✓ Yes [7]zuora.com/products/billing/“AI-powered subscription billing platform trusted by 1000+ enterprises worldwide”

• Usage-based billing
• Dunning / recovery
• Revenue recognition
• Tax / VAT handling
• Entitlements

Supported actions

create_subscription, update_subscription, cancel_subscription, usage_metering, usage_event_ingestion, tiered_pricing, volume_pricing, flat_fee_pricing, per_unit_pricing, hybrid_pricing, multi_attribute_pricing, dynamic_pricing, proration, invoicing, credit_memo, debit_memo, payment_runs, bill_runs, dunning, smart_payment_retry, revenue_recognition, journal_entries, product_catalog_management, rate_plan_management, customer_account_management, order_management, entitlements, custom_objects, data_queries, workflows, webhooks, multicurrency, tax_calculation, e_invoicing, account_hierarchies, billing_preview, payment_method_management, refunds, payment_gateway_integration [8]developer.zuora.com/faq/billing-faq“The API enables creating, querying, and updating objects including: customer accounts, orders, subscriptions, invoices, and memos. Bulk operations like POST v1/orders allow multiple actions in a single request.”developer.zuora.com/v1-api-reference/object-model“The API reference includes endpoints for: Usage tracking and Meters, Payment Methods and Payment Runs, Bill Runs and Billing Preview Runs, Contact and Contact Snapshots, Custom Objects and Custom Object Records, Workflows and Data Queries, Accounting Codes and Journal Entries”

Regions

United States, European Union, APAC, United Kingdom [9]developer.zuora.com/v1-api-reference/introduction“The API operates across multiple regional environments: US Production: rest.na.zuora.com or rest.zuora.com; EU Production: rest.eu.zuora.com; APAC Production: rest.ap.zuora.com”

Input types

subscription objects, usage events, order objects, product catalog definitions, customer account data, payment method data, pricing rule definitions

Output types

invoices, credit memos, debit memos, revenue schedules, journal entries, payment receipts, billing preview reports, webhook events, JSON (REST API), revenue recognition reports, audit logs

Webhooks

✓ Yes [10]developer.zuora.com/faq/billing-faq“Zuora supports event-based notifications triggered when specific events occur (e.g., order saved, invoice posted). Setup is available through the UI or API endpoint /v1-api-reference/api/custom-event-triggers/post_eventtrigger.”

Sandbox / test mode

✓ Yes [11]developer.zuora.com/faq/billing-faq“Three sandbox types are offered: Central Sandbox (refreshable from production with billing data, scrubbed of sensitive info), Developer Sandbox (production settings only, no customer data), API Sandbox (non-refreshable with limited capacity). Every customer receives at least one sandbox; additional ones are available for purchase.”

SDK languages

Java, Node.js, Python, C# [12]developer.zuora.com/docs/guides/libraries“Zuora client libraries (also known as SDKs) make it easy for developers to start using and integrating with the Zuora REST APIs. Java: com.zuora.sdk:zuora-sdk-java; Node.js: npm i zuora-sdk-js; Python: pip install zuora-sdk; C#: dotnet add package ZuoraSDK”

MCP server

✓ Yes [13]zuora.com/products/billing/“Expose billing, revenue, and usage data to AI agents and LLMs through secure APIs and MCP servers, enabling custom automation without compromising governance.”docs.zuora.com/en/zuora-platform/system-management/zuora-ai/zuora-mcp-server“Zuora MCP server official product documentation page”

SOC 2

SOC 2 Type II [14]zuora.com/about/security/“SOC 2 Type II – adherence to trust service criteria”zuora.com/about/legal/“The company holds certifications including ISO 27001/27018/27701, SOC 2 Type II, PCI DSS compliance, and GDPR compliance.”

HIPAA

✓ Yes [15]zuora.com/about/security/“HIPAA Compliance – healthcare data protection”

GDPR

✓ Yes [16]zuora.com/wp-content/uploads/2025/11/Zuora_CustomerDPA_Oct_2025_presigned.pdf“Where EU or UK GDPR apply, the Customer is data Controller and Zuora is data Processor, and each party agrees to comply with applicable Privacy Laws in respect of their respective processing of EU and/or UK Customer Personal Data.”zuora.com/about/legal/“The company holds certifications including ISO 27001/27018/27701, SOC 2 Type II, PCI DSS compliance, and GDPR compliance.”

ISO 27001

✓ Yes [17]zuora.com/press-release/zuora-achieves-iso-27001-certification-for-its-enterprise-grade-subscription-billing-commerce-and-finance-solutions/“Zuora Achieves ISO 27001 Certification for Its Enterprise Grade Subscription Billing, Commerce and Finance Solutions”zuora.com/about/security/“ISO 27001 – information security management”

PCI DSS

✓ Yes [18]zuora.com/about/security/“PCI DSS Level 1 – secure handling of payment information”

Published SLA

✓ Yes [19]knowledgecenter.zuora.com/Entitlements_and_Service_Policies/Service_Policies/CC_Zuora_Support_and_Service_Level_Agreement“The Quarterly Uptime Percentage for the Service will be ninety-nine and nine-tenths percent (99.9%).”docs.zuora.com/en/support-and-policies/service-level-agreements/zuora-support-and-service-level-agreement“The Quarterly Uptime Percentage for the Service is ninety-nine and nine-tenths percent (99.9%). Service credits: 10% of monthly fees if uptime falls between 99.0% and 99.9%, or 25% of monthly fees if uptime falls below 99.0%.”

Rate limits

Production & Central Sandbox API: 50,000 RPM | 2.25M RPH | 27M RPD. Developer Sandbox API: 12,500 RPM | 25,000 RPH | 50,000 RPD. API Sandbox: 2,500 RPM | 5,000 RPH | 10,000 RPD. Default concurrent requests: 40; high-volume transaction operations: 200; Object Query: 80. Auth endpoints: 2,000 RPM (100 per IP). [20]developer.zuora.com/docs/guides/rate-limits“Production & Central Sandbox API: 50,000 RPM | 2.25M RPH | 27M RPD. Developer Sandbox API: 12,500 RPM | 25,000 RPH | 50,000 RPD. API Sandbox: 2,500 RPM | 5,000 RPH | 10,000 RPD.”

Known restrictions

Entitlements feature requires a specific Zuora edition, Developer Sandbox contains production settings only (no customer data), API Sandbox has no refresh capability and limited capacity, Every customer gets one production and one sandbox tenant; additional sandboxes require purchase, Free trial requires sales-team engagement (form submission), not instant self-serve access

• Docs
• API reference
• Changelog

Docs rendering: static

API style

rest

Base URL

https://rest.zuora.com/v1

Version

2025-08-12

Versioning

header

Stability

ga

Auth methods

oauth2

Idempotency keys

✓ Yes

Error format

vendor-specific

Webhook signing

hmac_sha256

Rate limit

50000 / minute

SDKs

• Java com.zuora.sdk:zuora-sdk-java · repo
• Node.js zuora-sdk-js · repo
• Python zuora-sdk · repo
• C# ZuoraSDK · repo

• Auth docs
• Quickstart
• MCP server
• Webhook events
• Deprecation policy

Launched

2007-01-01

Notable customers

Box, Zoom, DocuSign, Siemens, Nutanix, ABB, GoPro, DAZN, Carta, Asana

• Chargebee

  "Billing & Monetization for SaaS and AI Companies."

  Hybrid · free tier · public pricing · self-serve

• Maxio

  "Power your AI business with the billing, rev rec, and reporting engine that's as smart and scalable as your next breakthrough."

  Subscription · free tier · public pricing · self-serve

• Recurly

  "Subscription Management Software & Recurring Billing Platform"

  Hybrid · public pricing · self-serve

• Stigg

  "Monetization Control Layer for AI Products"

  Hybrid · free tier · public pricing · self-serve

• Lago

  "Lago is an open-source software for metering and usage-based billing. It's the best alternative to Chargebee, Recurly or Stripe Billing for companies that need to handle complex billing logic."

  Sales-led · free tier · public pricing · self-serve

• Stripe

  Financial infrastructure to grow your revenue.

  Usage · public pricing · self-serve

Zuora Billing alternatives · Zuora Billing vs Chargebee · All Subscription & Billing APIs APIs

Each field above carries a numbered source - hover for a preview, click to jump here.

1. ↑Description: zuora.com
2. ↑Pricing model: zuora.com · vendr.com
3. ↑Published pricing: zuora.com
4. ↑Free tier: zuora.com
5. ↑Self-serve signup: zuora.com
6. ↑Requires sales call: zuora.com
7. ↑Enterprise plan: zuora.com
8. ↑Supported actions: developer.zuora.com · developer.zuora.com
9. ↑Regions: developer.zuora.com
10. ↑Webhooks: developer.zuora.com
11. ↑Sandbox: developer.zuora.com
12. ↑SDK languages: developer.zuora.com
13. ↑MCP server: zuora.com · docs.zuora.com
14. ↑SOC 2: zuora.com · zuora.com
15. ↑HIPAA: zuora.com
16. ↑GDPR: zuora.com · zuora.com
17. ↑ISO 27001: zuora.com · zuora.com
18. ↑PCI DSS: zuora.com
19. ↑Published SLA: knowledgecenter.zuora.com · docs.zuora.com
20. ↑Rate limits: developer.zuora.com

Every field change, who made it, and when - from our audited data pipeline and editors.

1. 2026-06-21 Capabilities: {} → {"dunning":true,"usage_based":true,"entitlements":true,"tax_compliant":true,"re…
2. 2026-06-21 Summary Md: (none) → Zuora Billing is an enterprise subscription and usage-based billing platform su…
3. 2026-06-21 Score Pricing Transparency: (none) → 0
4. 2026-06-21 Score Setup Speed: (none) → 40
5. 2026-06-21 Score Docs Quality: (none) → 45
6. 2026-06-21 Score Procurement Friction: (none) → 0
7. 2026-06-21 Score Trust Readiness: (none) → 100
8. 2026-06-21 Best For: (none) → Regulated or enterprise workloads - compliance attestations and an enterprise p…
9. 2026-06-21 Avoid If: (none) → You need to start building today without contacting sales, You need transparent…
10. 2026-06-21 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
11. 2026-06-21 Score Agent Friendliness: (none) → 50
12. 2026-06-21 Robots Allows Agents: (none) → Yes
13. 2026-06-21 API Reference URL: (none) → https://www.zuora.com/resource/api-sandbox/
14. 2026-06-21 Changelog URL: (none) → https://www.zuora.com/changelog/
15. 2026-06-21 Docs URL: (none) → https://docs.zuora.com/upgrade_browser
16. 2026-06-21 Has Structured Data: (none) → Yes
17. 2026-06-21 Rendering: (none) → static
18. 2026-06-21 Llms Txt Present: (none) → No
19. 2026-06-21 Has Published Pricing: set to No
20. 2026-06-21 Free Tier Available: set to No
21. 2026-06-21 Self Serve Signup: set to No
22. 2026-06-21 Requires Sales Call: set to Yes
23. 2026-06-21 Enterprise Plan Available: set to Yes
24. 2026-06-21 SOC 2: set to type_2
25. 2026-06-21 HIPAA: set to Yes
26. 2026-06-21 GDPR: set to Yes
27. 2026-06-21 ISO 27001: set to Yes
28. 2026-06-21 PCI DSS: set to Yes
29. 2026-06-21 SLA Published: set to Yes
30. 2026-06-21 SLA URL: set to https://knowledgecenter.zuora.com/Editions_and_Service_Policies/Service_policie…
31. 2026-06-21 Data Retention Policy URL: set to https://docs.zuora.com/en/support-and-policies/policies/file-retention-policy
32. 2026-06-21 Rate Limit Requests: set to 50000
33. 2026-06-21 Rate Limit Window: set to minute
34. 2026-06-21 Known Restrictions: set to Entitlements feature requires a specific Zuora edition, Developer Sandbox conta…
35. 2026-06-21 Auth Methods: set to oauth2
36. 2026-06-21 Auth Docs URL: set to https://developer.zuora.com/docs/guides/authentication
37. 2026-06-21 API Style: set to rest
38. 2026-06-21 Base URL: set to https://rest.zuora.com/v1
39. 2026-06-21 API Version: set to 2025-08-12
40. 2026-06-21 Versioning Scheme: set to header
41. 2026-06-21 Stability: set to ga
42. 2026-06-21 Deprecation Policy URL: set to https://developer.zuora.com/docs/guides/api-policies/
43. 2026-06-21 MCP URL: set to https://docs.zuora.com/en/zuora-platform/system-management/zuora-ai/zuora-mcp-s…
44. 2026-06-21 Quickstart URL: set to https://developer.zuora.com/docs/get-started/introduction
45. 2026-06-21 Idempotency Supported: set to Yes
46. 2026-06-21 Error Format: set to vendor-specific
47. 2026-06-21 Slug: set to zuora
48. 2026-06-21 Webhook Events URL: set to https://docs.zuora.com/en/zuora-platform/extensibility/events-and-notifications…
49. 2026-06-21 Requires Verification: set to No
50. 2026-06-21 Launched At: set to 2007-01-01

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