Gupshup WhatsApp Business API vs Twilio WhatsApp Business API
Gupshup WhatsApp Business API and Twilio WhatsApp Business API are both WhatsApp Business APIs, compared here on pricing, compliance, capabilities, and developer experience from structured, cited data - not reviews or paid placement. On compliance, Twilio WhatsApp Business API additionally documents SOC 2, HIPAA. For coding-agent use, Twilio WhatsApp Business API scores higher on agent-friendliness (85 vs 45).
| Field | Gupshup WhatsApp Business API | Twilio WhatsApp Business API |
|---|---|---|
| Starting price | - | $0.005 per message |
| Pricing model | Usage | Usage |
| Free tier | ✗ | ✗ |
| Self-serve signup | ✓ | ✓ |
| SOC 2 | ? | Type II |
| HIPAA | ✗ | ✓ |
| GDPR | ✓ | ✓ |
| Webhooks | ✓ | ✓ |
| Sandbox | ✓ | ✓ |
| Documented actions | 29 | 20 |