Twilio WhatsApp Business API vs WATI
Twilio WhatsApp Business API and WATI are both WhatsApp Business APIs, compared here on pricing, compliance, capabilities, and developer experience from structured, cited data - not reviews or paid placement. On compliance, Twilio WhatsApp Business API additionally documents SOC 2, HIPAA. For coding-agent use, Twilio WhatsApp Business API scores higher on agent-friendliness (85 vs 65).
| Field | Twilio WhatsApp Business API | WATI |
|---|---|---|
| Starting price | $0.005 per message | $59 month + per-message markup |
| Pricing model | Usage | Hybrid |
| Free tier | ✗ | ✗ |
| Self-serve signup | ✓ | ✓ |
| SOC 2 | Type II | · |
| HIPAA | ✓ | · |
| GDPR | ✓ | ✓ |
| Webhooks | ✓ | ✓ |
| Sandbox | ✓ | ✗ |
| Documented actions | 20 | 21 |