AiSensy
"Broadcast, Automate, Engage, Sell - do everything with the AI-powered WhatsApp Marketing & Engagement Platform." [1]
AiSensy is a WhatsApp Business API platform for marketing, automation, and customer support, built on Meta's official infrastructure and serving businesses in India and 68 or more countries since 2020. It covers broadcast campaigns, chatbot flows, multi-agent live chat, catalog selling, and payments collection, all through a REST API with webhook delivery. Pricing starts at $45 per month with a free-forever plan that includes $1 in conversation credit, and self-serve signup is available without a sales call. Customers include PhysicsWallah, Adani Realty, and the Delhi Transport Corporation, and the platform is GDPR compliant.
Best for / Avoid if
Best for: Prototypes and side projects - free to start, no sales call; Teams needing broad API coverage out of the box; Cost-sensitive teams - low, transparent entry price
Avoid if: You have strict compliance requirements
Scores
- 30 / 100Agent friendliness
- 100 / 100Pricing transparency
- 70 / 100Setup speed
- 0 / 100Docs quality
- 100 / 100Procurement ease
- 15 / 100Trust readiness
Pricing & procurement
- Pricing model
- Subscription [2]
- Published pricing
- ✓ Yes [3]
- Free tier
- ✓ Yes
- Free tier details
- Free Forever plan at $0/month (₹0/month) with no time limit - includes WhatsApp Business API access, ₹50 conversation credits, unlimited free service conversations (user-initiated, within 24-hour customer service window), up to 10 tags, 5 custom attributes, single-agent live chat. Broadcasting, template APIs, multi-agent support, and third-party integrations require a paid plan. Meta's per-message charges for marketing/utility/authentication messages are separate.
- Self-serve signup
- ✓ Yes [4]
- Requires sales call
- ✗ No
- Enterprise plan
- ✓ Yes [5]
| Plan | Item | Per | Amount | Source |
|---|---|---|---|---|
| Free Forever | platform fee | month | $0 | source |
| Basic | platform fee | month | $45 | source |
| Basic (annual) | platform fee | month | $40.5 | source |
| Pro | platform fee | month | $99 | source |
| Pro (annual) | platform fee | month | $89.1 | source |
| Enterprise | platform fee (custom) | month | - | source |
| Basic / Pro / Enterprise | additional agent seat (beyond 5 included free) | seat / month | $20 | source |
| All plans (add-on) | Chatbot Flows (5 flows) | month | $80 | source |
| WhatsApp AI Agent Basic (add-on) | AI Agent platform fee | month | $80 | source |
| WhatsApp AI Agent Pro (add-on) | AI Agent platform fee | month | $99 | source |
| All plans | Meta conversation fees passed through at cost (no BSP markup) | per message delivered | - | source |
Capabilities
- Supported actions
- send_template_message, send_session_message, send_media, interactive_buttons, list_messages, inbound_webhooks, template_management, message_status_callbacks, catalog / products, payments, chatbot_flow_builder, multi_agent_live_chat, contact_management, audience_segmentation, campaign_scheduling, click_to_whatsapp_ads, whatsapp_forms, webviews, bot_to_human_transfer, smart_agent_routing, retargeting_campaigns
- Regions
- global (68+ countries), India (primary market)
- Input types
- text, template, image, video, document, audio, interactive buttons / lists, location, catalog / products, payments, forms
- Output types
- message_status (sent/delivered/read), inbound message webhook, delivery receipts, conversation analytics, click tracking, campaign performance reports
- Webhooks
- ✓ Yes
- Sandbox / test mode
- ✗ No
- SDK languages
- Unknown
- MCP server
- ✗ No
Trust & compliance
- SOC 2
- – Unknown
- HIPAA
- ✗ No [6]
- GDPR
- ✓ Yes [7]
- ISO 27001
- – Unknown
- PCI DSS
- – Unknown
- Published SLA
- ✗ No [8]
- Rate limits
- Messaging tiers (Meta-level): Tier 1 = 2,000 unique recipients/24 h; Tier 2 = 10,000 unique recipients/24 h; Tier 3 = 100,000 unique recipients/24 h; Tier 4 = unlimited. Tier upgrades require messaging at least half the current tier limit within 7 days at High quality rating. Platform-level throughput: 2,400 messages/min on Basic plan. [9]
- Known restrictions
- Requires Meta Business Manager account to apply for WhatsApp Business API, Phone number must not be previously registered on any WhatsApp account, Template messages require pre-approval before use, Meta Business verification (Facebook Business Manager) required for Blue Tick / Green Tick badge, Messaging tier upgrades governed by Meta quality rating (Green/Yellow/Red); low quality rating blocks tier advancement and can result in number being blocked, Certain business types prohibited per WhatsApp Legal Commerce Policy (e.g., illegal products, alcohol, unsafe supplements), WhatsApp conversation/per-message charges (Meta fees) are billed separately from the AiSensy platform subscription - not bundled, Chatbot Flows is a separate paid add-on ($80/month for 5 flows in USD; ₹2,500/month in INR), Broadcasting and template APIs not available on Free Forever plan - require Basic or higher, The site is not tailored to comply with HIPAA or FISMA - explicitly stated in Terms of Service, Data residency: data stored in India (ap-south-1 AWS region) per Direct API Privacy Policy, Number migration from another BSP to AiSensy is possible but is a deliberate process
Developer surface
Integration
- API style
- rest
- Base URL
- https://backend.aisensy.com/campaign/t1/api/v2
- Version
- v2
- Versioning
- url
- Stability
- ga
- Auth methods
- api_key
- Rate limit
- 2400 / minute
Adoption & maturity
- Launched
- 2020-01-01
- Notable customers
- PhysicsWallah, Adani Realty, Delhi Transport Corporation, Skullcandy, IndiaMart, HomeLane, Thyrocare, NMIMS University, ADNEC Group
Other WhatsApp Business APIs
Twilio WhatsApp Business API
"Enable businesses to engage customers through WhatsApp messaging and calling via programmable APIs" connecting "3+ billion users on the world's most popular messaging app"
Bird WhatsApp API (MessageBird)
"Engage customers worldwide with WhatsApp API" - Bird connects marketing, service, and operations teams with customers on the world's most popular messaging app through rich message templates, interactive elements, product catalogs, and one-click payments via a unified API platform.
Vonage Messages API (WhatsApp)
"The Vonage Messages API integrates with SMS, MMS, RCS, WhatsApp, Messenger, Viber, and Email allowing you to communicate with your customers on the channels they like." - Vonage Messages API enables businesses to send and receive WhatsApp messages via a unified multichannel messaging platform.
Infobip WhatsApp Business API
"Meta-authorized partner that provides businesses with secure access to WhatsApp's messaging infrastructure, enabling secure interactions, 24/7 customer support, and unique experiences at scale."
WhatsApp Cloud API (Meta)
"The Cloud API, hosted by Meta, allows you to implement WhatsApp Business APIs without the cost of hosting your own servers and also allows you to more easily scale your business messaging."
360dialog WhatsApp Business API
"WhatsApp Business solutions that drive real results"
References
- ↑Description: aisensy.com
- ↑Pricing model: wiki.aisensy.com · aisensy.com
- ↑Published pricing: aisensy.com · aisensy.com
- ↑Self-serve signup: aisensy.com
- ↑Enterprise plan: aisensy.com
- ↑HIPAA: aisensy.com
- ↑GDPR: aisensy.com
- ↑Published SLA: aisensy.com · aisensy.com
- ↑Rate limits: aisensy.com · wiki.aisensy.com
Change history
- 2026-06-16 Summary Md: (none) → AiSensy is a WhatsApp Business API platform for marketing, automation, and cust…
- 2026-06-16 Score Setup Speed: (none) → 70
- 2026-06-16 Score Procurement Friction: (none) → 100
- 2026-06-16 Score Trust Readiness: (none) → 15
- 2026-06-16 Best For: (none) → Prototypes and side projects - free to start, no sales call, Teams needing broa…
- 2026-06-16 Avoid If: (none) → You have strict compliance requirements
- 2026-06-16 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
- 2026-06-16 Score Agent Friendliness: (none) → 30
- 2026-06-16 Score Pricing Transparency: (none) → 100
- 2026-06-16 Score Docs Quality: (none) → 0
- 2026-06-16 Has Structured Data: (none) → Yes
- 2026-06-16 Robots Allows Agents: (none) → Yes
- 2026-06-16 Status Page URL: (none) → https://status.aisensy.com
- 2026-06-16 Llms Txt Present: (none) → No
- 2026-06-16 Rendering: (none) → static
- 2026-06-16 SDK Packages: set to (none)
- 2026-06-16 MCP Server Available: set to No
- 2026-06-16 Pricing Model: set to subscription
- 2026-06-16 Has Published Pricing: set to Yes
- 2026-06-16 Free Tier Available: set to Yes
- 2026-06-16 Free Tier Details: set to Free Forever plan at $0/month (₹0/month) with no time limit - includes WhatsApp…
- 2026-06-16 Requires Sales Call: set to No
- 2026-06-16 Enterprise Plan Available: set to Yes
- 2026-06-16 HIPAA: set to No
- 2026-06-16 GDPR: set to Yes
- 2026-06-16 SLA Published: set to No
- 2026-06-16 Data Retention Policy URL: set to https://aisensy.com/privacy-policy
- 2026-06-16 Documented Rate Limits: set to Messaging tiers (Meta-level): Tier 1 = 2,000 unique recipients/24 h; Tier 2 = 1…
- 2026-06-16 Rate Limit Requests: set to 2400
- 2026-06-16 Rate Limit Window: set to minute
- 2026-06-16 Known Restrictions: set to Requires Meta Business Manager account to apply for WhatsApp Business API, Phon…
- 2026-06-16 Auth Methods: set to api_key
- 2026-06-16 Auth Docs URL: set to https://wiki.aisensy.com/en/articles/11501889-api-reference-docs
- 2026-06-16 API Style: set to rest
- 2026-06-16 Base URL: set to https://backend.aisensy.com/campaign/t1/api/v2
- 2026-06-16 API Version: set to v2
- 2026-06-16 Versioning Scheme: set to url
- 2026-06-16 Stability: set to ga
- 2026-06-16 Quickstart URL: set to https://wiki.aisensy.com/en/articles/11478241-getting-started-with-aisensy-plat…
- 2026-06-16 Webhook Events URL: set to https://aisensy.stoplight.io/docs/project-api/56ea5a8f1cc9a-project-webhook
- 2026-06-16 Requires Verification: set to No
- 2026-06-16 Self Serve Signup: set to Yes
- 2026-06-16 Price Basis: set to month
- 2026-06-16 Free Tier Limit: set to Free forever plan with $1 conversation credit; unlimited free service conversat…
- 2026-06-16 Launched At: set to 2020-01-01
- 2026-06-16 Notable Customers: set to PhysicsWallah, Adani Realty, Delhi Transport Corporation, Skullcandy, IndiaMart…
- 2026-06-16 Fields Not Found: set to soc2, iso_27001, pci_dss, sdk_languages, sandbox_available, mcp_server_availabl…
- 2026-06-16 Source Confidence: set to high
- 2026-06-16 Extractor: set to claude-subagent:sonnet
- 2026-06-16 Last Verified At: set to 2026-06-16T00:00:00.000Z
Suggest an edit / leave a review
Leave a review or comment
curl -X POST https://apio.sh/api/feedback/aisensy \
-H 'Content-Type: application/json' \
-d '{"kind":"review","rating":5,"body":"Your experience with this API…"}'Suggest a correction to a field (cite a source)
curl -X POST https://apio.sh/api/suggest/aisensy/FIELD \
-H 'Content-Type: application/json' \
-d '{"value":"corrected value","citations":[{"url":"https://source.example/page","excerpt":"supporting quote"}],"note":"what changed and why"}'