AiSensy

"Broadcast, Automate, Engage, Sell - do everything with the AI-powered WhatsApp Marketing & Engagement Platform." [1]

www.aisensy.com · By AiSensy · Agent JSON · Suggest an edit · Last verified 2026-06-16 · Source confidence: high

AiSensy is a WhatsApp Business API platform for marketing, automation, and customer support, built on Meta's official infrastructure and serving businesses in India and 68 or more countries since 2020. It covers broadcast campaigns, chatbot flows, multi-agent live chat, catalog selling, and payments collection, all through a REST API with webhook delivery. Pricing starts at $45 per month with a free-forever plan that includes $1 in conversation credit, and self-serve signup is available without a sales call. Customers include PhysicsWallah, Adani Realty, and the Delhi Transport Corporation, and the platform is GDPR compliant.

Best for / Avoid if

Best for: Prototypes and side projects - free to start, no sales call; Teams needing broad API coverage out of the box; Cost-sensitive teams - low, transparent entry price

Avoid if: You have strict compliance requirements

Scores

  • 30 / 100
    Agent friendliness
  • 100 / 100
    Pricing transparency
  • 70 / 100
    Setup speed
  • 0 / 100
    Docs quality
  • 100 / 100
    Procurement ease
  • 15 / 100
    Trust readiness

Scores are computed deterministically from this profile's published, sourced fields (pricing, compliance, capabilities, docs and developer-surface signals) - not from reviews or paid placement. Each axis is 0-100; an unknown signal scores 0 for that axis. Procurement ease is the inverse of buying friction (higher = easier to adopt).

Pricing & procurement

Pricing model
Subscription [2]
Published pricing
Yes [3]
Free tier
Yes
Free tier details
Free Forever plan at $0/month (₹0/month) with no time limit - includes WhatsApp Business API access, ₹50 conversation credits, unlimited free service conversations (user-initiated, within 24-hour customer service window), up to 10 tags, 5 custom attributes, single-agent live chat. Broadcasting, template APIs, multi-agent support, and third-party integrations require a paid plan. Meta's per-message charges for marketing/utility/authentication messages are separate.
Self-serve signup
Yes [4]
Requires sales call
No
Enterprise plan
Yes [5]
Published prices
PlanItemPerAmountSource
Free Foreverplatform feemonth$0source
Basicplatform feemonth$45source
Basic (annual)platform feemonth$40.5source
Proplatform feemonth$99source
Pro (annual)platform feemonth$89.1source
Enterpriseplatform fee (custom)month - source
Basic / Pro / Enterpriseadditional agent seat (beyond 5 included free)seat / month$20source
All plans (add-on)Chatbot Flows (5 flows)month$80source
WhatsApp AI Agent Basic (add-on)AI Agent platform feemonth$80source
WhatsApp AI Agent Pro (add-on)AI Agent platform feemonth$99source
All plansMeta conversation fees passed through at cost (no BSP markup)per message delivered - source

Capabilities

Supported actions
send_template_message, send_session_message, send_media, interactive_buttons, list_messages, inbound_webhooks, template_management, message_status_callbacks, catalog / products, payments, chatbot_flow_builder, multi_agent_live_chat, contact_management, audience_segmentation, campaign_scheduling, click_to_whatsapp_ads, whatsapp_forms, webviews, bot_to_human_transfer, smart_agent_routing, retargeting_campaigns
Regions
global (68+ countries), India (primary market)
Input types
text, template, image, video, document, audio, interactive buttons / lists, location, catalog / products, payments, forms
Output types
message_status (sent/delivered/read), inbound message webhook, delivery receipts, conversation analytics, click tracking, campaign performance reports
Webhooks
Yes
Sandbox / test mode
No
SDK languages
Unknown
MCP server
No

Trust & compliance

SOC 2
Unknown
HIPAA
No [6]
GDPR
Yes [7]
ISO 27001
Unknown
PCI DSS
Unknown
Published SLA
No [8]
Rate limits
Messaging tiers (Meta-level): Tier 1 = 2,000 unique recipients/24 h; Tier 2 = 10,000 unique recipients/24 h; Tier 3 = 100,000 unique recipients/24 h; Tier 4 = unlimited. Tier upgrades require messaging at least half the current tier limit within 7 days at High quality rating. Platform-level throughput: 2,400 messages/min on Basic plan. [9]
Known restrictions
Requires Meta Business Manager account to apply for WhatsApp Business API, Phone number must not be previously registered on any WhatsApp account, Template messages require pre-approval before use, Meta Business verification (Facebook Business Manager) required for Blue Tick / Green Tick badge, Messaging tier upgrades governed by Meta quality rating (Green/Yellow/Red); low quality rating blocks tier advancement and can result in number being blocked, Certain business types prohibited per WhatsApp Legal Commerce Policy (e.g., illegal products, alcohol, unsafe supplements), WhatsApp conversation/per-message charges (Meta fees) are billed separately from the AiSensy platform subscription - not bundled, Chatbot Flows is a separate paid add-on ($80/month for 5 flows in USD; ₹2,500/month in INR), Broadcasting and template APIs not available on Free Forever plan - require Basic or higher, The site is not tailored to comply with HIPAA or FISMA - explicitly stated in Terms of Service, Data residency: data stored in India (ap-south-1 AWS region) per Direct API Privacy Policy, Number migration from another BSP to AiSensy is possible but is a deliberate process

Developer surface

Docs rendering: static

Integration

API style
rest
Base URL
https://backend.aisensy.com/campaign/t1/api/v2
Version
v2
Versioning
url
Stability
ga
Auth methods
api_key
Rate limit
2400 / minute

Adoption & maturity

Launched
2020-01-01
Notable customers
PhysicsWallah, Adani Realty, Delhi Transport Corporation, Skullcandy, IndiaMart, HomeLane, Thyrocare, NMIMS University, ADNEC Group

Other WhatsApp Business APIs

  • Twilio WhatsApp Business API

    "Enable businesses to engage customers through WhatsApp messaging and calling via programmable APIs" connecting "3+ billion users on the world's most popular messaging app"

    Usage · public pricing · self-serve

  • Bird WhatsApp API (MessageBird)

    "Engage customers worldwide with WhatsApp API" - Bird connects marketing, service, and operations teams with customers on the world's most popular messaging app through rich message templates, interactive elements, product catalogs, and one-click payments via a unified API platform.

    Hybrid · public pricing · self-serve

  • Vonage Messages API (WhatsApp)

    "The Vonage Messages API integrates with SMS, MMS, RCS, WhatsApp, Messenger, Viber, and Email allowing you to communicate with your customers on the channels they like." - Vonage Messages API enables businesses to send and receive WhatsApp messages via a unified multichannel messaging platform.

    Usage · public pricing · self-serve

  • Infobip WhatsApp Business API

    "Meta-authorized partner that provides businesses with secure access to WhatsApp's messaging infrastructure, enabling secure interactions, 24/7 customer support, and unique experiences at scale."

    Sales-led · self-serve

  • WhatsApp Cloud API (Meta)

    "The Cloud API, hosted by Meta, allows you to implement WhatsApp Business APIs without the cost of hosting your own servers and also allows you to more easily scale your business messaging."

    Usage · public pricing · self-serve

  • 360dialog WhatsApp Business API

    "WhatsApp Business solutions that drive real results"

    Hybrid · public pricing · self-serve

AiSensy alternatives · AiSensy vs Twilio WhatsApp Business API · All WhatsApp Business APIs APIs

References

Each field above carries a numbered source - hover for a preview, click to jump here.

  1. Description: aisensy.com
  2. Pricing model: wiki.aisensy.com · aisensy.com
  3. Published pricing: aisensy.com · aisensy.com
  4. Self-serve signup: aisensy.com
  5. Enterprise plan: aisensy.com
  6. HIPAA: aisensy.com
  7. GDPR: aisensy.com
  8. Published SLA: aisensy.com · aisensy.com
  9. Rate limits: aisensy.com · wiki.aisensy.com

Change history

Every field change, who made it, and when - from our audited data pipeline and editors.

  1. 2026-06-16 Summary Md: (none)AiSensy is a WhatsApp Business API platform for marketing, automation, and cust…
  2. 2026-06-16 Score Setup Speed: (none)70
  3. 2026-06-16 Score Procurement Friction: (none)100
  4. 2026-06-16 Score Trust Readiness: (none)15
  5. 2026-06-16 Best For: (none)Prototypes and side projects - free to start, no sales call, Teams needing broa…
  6. 2026-06-16 Avoid If: (none)You have strict compliance requirements
  7. 2026-06-16 Scoring Methodology: (none)Scores are computed deterministically from this profile's published, sourced fi…
  8. 2026-06-16 Score Agent Friendliness: (none)30
  9. 2026-06-16 Score Pricing Transparency: (none)100
  10. 2026-06-16 Score Docs Quality: (none)0
  11. 2026-06-16 Has Structured Data: (none)Yes
  12. 2026-06-16 Robots Allows Agents: (none)Yes
  13. 2026-06-16 Status Page URL: (none)https://status.aisensy.com
  14. 2026-06-16 Llms Txt Present: (none)No
  15. 2026-06-16 Rendering: (none)static
  16. 2026-06-16 SDK Packages: set to (none)
  17. 2026-06-16 MCP Server Available: set to No
  18. 2026-06-16 Pricing Model: set to subscription
  19. 2026-06-16 Has Published Pricing: set to Yes
  20. 2026-06-16 Free Tier Available: set to Yes
  21. 2026-06-16 Free Tier Details: set to Free Forever plan at $0/month (₹0/month) with no time limit - includes WhatsApp…
  22. 2026-06-16 Requires Sales Call: set to No
  23. 2026-06-16 Enterprise Plan Available: set to Yes
  24. 2026-06-16 HIPAA: set to No
  25. 2026-06-16 GDPR: set to Yes
  26. 2026-06-16 SLA Published: set to No
  27. 2026-06-16 Data Retention Policy URL: set to https://aisensy.com/privacy-policy
  28. 2026-06-16 Documented Rate Limits: set to Messaging tiers (Meta-level): Tier 1 = 2,000 unique recipients/24 h; Tier 2 = 1…
  29. 2026-06-16 Rate Limit Requests: set to 2400
  30. 2026-06-16 Rate Limit Window: set to minute
  31. 2026-06-16 Known Restrictions: set to Requires Meta Business Manager account to apply for WhatsApp Business API, Phon…
  32. 2026-06-16 Auth Methods: set to api_key
  33. 2026-06-16 Auth Docs URL: set to https://wiki.aisensy.com/en/articles/11501889-api-reference-docs
  34. 2026-06-16 API Style: set to rest
  35. 2026-06-16 Base URL: set to https://backend.aisensy.com/campaign/t1/api/v2
  36. 2026-06-16 API Version: set to v2
  37. 2026-06-16 Versioning Scheme: set to url
  38. 2026-06-16 Stability: set to ga
  39. 2026-06-16 Quickstart URL: set to https://wiki.aisensy.com/en/articles/11478241-getting-started-with-aisensy-plat…
  40. 2026-06-16 Webhook Events URL: set to https://aisensy.stoplight.io/docs/project-api/56ea5a8f1cc9a-project-webhook
  41. 2026-06-16 Requires Verification: set to No
  42. 2026-06-16 Self Serve Signup: set to Yes
  43. 2026-06-16 Price Basis: set to month
  44. 2026-06-16 Free Tier Limit: set to Free forever plan with $1 conversation credit; unlimited free service conversat…
  45. 2026-06-16 Launched At: set to 2020-01-01
  46. 2026-06-16 Notable Customers: set to PhysicsWallah, Adani Realty, Delhi Transport Corporation, Skullcandy, IndiaMart…
  47. 2026-06-16 Fields Not Found: set to soc2, iso_27001, pci_dss, sdk_languages, sandbox_available, mcp_server_availabl…
  48. 2026-06-16 Source Confidence: set to high
  49. 2026-06-16 Extractor: set to claude-subagent:sonnet
  50. 2026-06-16 Last Verified At: set to 2026-06-16T00:00:00.000Z

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