Gallabox

Best for: AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box

Avoid if: You want to try it free before paying

• █████░░░░░
  50 / 100
  Agent friendliness
• ████████▒░
  85 / 100
  Pricing transparency
• ██████░░░░
  60 / 100
  Setup speed
• ██▒░░░░░░░
  25 / 100
  Docs quality
• ████████▒░
  85 / 100
  Procurement ease
• ██░░░░░░░░
  23 / 100
  Trust readiness

Scores are computed deterministically from this profile's published, sourced fields (pricing, compliance, capabilities, docs and developer-surface signals) - not from reviews or paid placement. Each axis is 0-100; an unknown signal scores 0 for that axis. Procurement ease is the inverse of buying friction (higher = easier to adopt).

Pricing model

Subscription

Published pricing

✓ Yes

Free tier

✗ No

Free tier details

7-day free trial (no credit card required) plus a 3-day demo account with a shared test number (up to 2 unique contacts and 10 business-initiated messages per day). Meta provides 1,000 free service conversations per month at the WABA level. No recurring $0 platform plan is offered.

Self-serve signup

✓ Yes

Requires sales call

✗ No

Enterprise plan

✓ Yes [2]gallabox.com/pricing“Custom seats · custom AI credit pool · unlimited channels and Dedicated CSM · uptime SLA · roadmap input. Multi-year contracts available.”

Supported actions

send_template_message, send_session_message, send_media, interactive_buttons, list_messages, whatsapp_flows, inbound_webhooks, template_management, message_status_callbacks, catalog / products, payments, broadcast_campaigns, drip_campaigns, click_to_whatsapp_ads, shared_team_inbox, chatbot_automation, contact_management, role_based_access_control, CRM_integrations

Regions

global, India, Middle East, Latin America, United States, 45+ countries [3]campaignindia.in/article/50-000-businesses-one-goal-gallabox-looks-at-powering-customer-engagement-at-sc/500781“Gallabox is currently used by 10,000+ businesses across 45+ countries”

Languages

English, Arabic, Portuguese, Spanish, Bahasa

Input types

text, template, image, video, document, audio, interactive buttons, interactive lists, WhatsApp Flows (forms), catalog / cart, payment messages, location, click-to-WhatsApp ad entry

Output types

message_status (sent/delivered/read/failed), inbound message webhook, delivery receipts, conversation analytics, contact events (created/updated/mapped), conversation events (created/updated), template status updates, payment status updates, WhatsApp Flow responses

Webhooks

✓ Yes

Sandbox / test mode

✓ Yes [4]docs.gallabox.com/get-started/explore-demo-account“All messages sent from the Demo Account will originate from a shared test number. You can chat with up to 2 unique contacts per day. You can send up to 10 Business-Initiated Messages per day.”

SDK languages

Unknown

MCP server

✓ Yes [5]github.com/navayuvan-gallabox/gallabox-mcp-server“A Model Context Protocol (MCP) server implementation for Gallabox WhatsApp APIs. This server acts as a middleware between MCP clients and the Gallabox API, providing a standardized interface for sending WhatsApp messages. Repository by a Gallabox Senior Software Engineer.”

SOC 2

In progress [6]docs.gallabox.com/privacy-and-security/data-security-and-infra“Annual audits for compliance, we are in-process of getting SOC 2 and GDPR compliant”docs.gallabox.com/privacy-and-security/dpa“Gallabox Global Inc. operates an information security management system that complies with the requirements of SOC 2 and GDPR.”

HIPAA

✗ No

GDPR

✓ Yes [7]docs.gallabox.com/privacy-and-security/dpa“Gallabox Global Inc. operates an information security management system that complies with the requirements of SOC 2 and GDPR. This agreement implements Standard Contractual Clauses per European Commission's Implementing Decision (EU) 2021/914.”

ISO 27001

✗ No

PCI DSS

✗ No

Published SLA

✗ No [8]docs.gallabox.com/privacy-and-security/data-security-and-infra“No SLA or uptime percentages are specified in the publicly available documentation. Enterprise plan mentions 'uptime SLA' as a feature but no published percentage found.”

Rate limits

Meta WhatsApp portfolio-based messaging tiers: 250 unique users/day (unverified), Tier 1: 2,000/day, Tier 2: 10,000/day, Tier 3: 100,000/day, Tier 4: unlimited. Portfolio limits shared across all phone numbers since October 7, 2025. Limit evaluation windows reduced from 24 hours to 6 hours. [9]docs.gallabox.com/connect-whatsapp-channel/messaging-limits-and-quality-ratings“Limited Access: You can chat with up to 250 people every day. Tier 1: You get to talk to 2,000 people each day. Tier 2: Now you can chat with 10,000 people each day. Tier 3: This level lets you connect with 100,000 people every day. Tier 4: No limits here.”gallabox.com/whatsapp-business-pricing-october-2025-update“The platform is moving from individual phone number limits to portfolio-based limits. Meta reduced evaluation windows from 24 hours to just 6 hours.”

Known restrictions

Meta Business verification required for unlimited business-initiated conversations (unverified accounts limited to 50 unique customers per 24 hours for business-initiated messages), WhatsApp template pre-approval required, 24-hour customer service window for free-form messaging, Marketing template messages restricted in India (Meta error 131026), UPI payments appear limited to Indian numbers, WhatsApp conversation/message fees billed separately from platform subscription, Phone number cannot be connected to WhatsApp Business App simultaneously, Basic plan has hard cap of 3 users with no add-on option [10]docs.gallabox.com/connect-whatsapp-channel/connect-your-whatsapp“Connecting your number permits unverified businesses to respond to unlimited service (user-initiated conversations) and send business-initiated conversations to 50 unique customers in a 24-hour rolling period.”docs.gallabox.com/connect-whatsapp-channel/messaging-limits-and-quality-ratings“WhatsApp restricts marketing template messages initiating new conversations in India, issuing error code 131026 (Cloud API) or 1026 (On-Premises API) upon non-delivery.”

• Docs
• Postman
• Status page

Docs rendering: static

API style

rest

Base URL

https://server.gallabox.com/devapi

Versioning

none

Stability

ga

Auth methods

api_key

Idempotency keys

✗ No

Error format

vendor-specific

Webhook signing

x-gallabox-signature (HMAC-SHA256)

• Auth docs
• Quickstart
• MCP server
• Webhook events

Launched

2020-01-01

Notable customers

Apollo Hospitals, Sotheby's International Realty, Thrillophilia, Mall of Qatar, PickYourTrail, GoIreland, Qatar Insurance Company, ISKCON, MrMed

• Twilio WhatsApp Business API

  "Enable businesses to engage customers through WhatsApp messaging and calling via programmable APIs" connecting "3+ billion users on the world's most popular messaging app"

  Usage · public pricing · self-serve

• Bird WhatsApp API (MessageBird)

  "Engage customers worldwide with WhatsApp API" - Bird connects marketing, service, and operations teams with customers on the world's most popular messaging app through rich message templates, interactive elements, product catalogs, and one-click payments via a unified API platform.

  Hybrid · public pricing · self-serve

• Vonage Messages API (WhatsApp)

  "The Vonage Messages API integrates with SMS, MMS, RCS, WhatsApp, Messenger, Viber, and Email allowing you to communicate with your customers on the channels they like." - Vonage Messages API enables businesses to send and receive WhatsApp messages via a unified multichannel messaging platform.

  Usage · public pricing · self-serve

• Infobip WhatsApp Business API

  "Meta-authorized partner that provides businesses with secure access to WhatsApp's messaging infrastructure, enabling secure interactions, 24/7 customer support, and unique experiences at scale."

  Sales-led · self-serve

• WhatsApp Cloud API (Meta)

  "The Cloud API, hosted by Meta, allows you to implement WhatsApp Business APIs without the cost of hosting your own servers and also allows you to more easily scale your business messaging."

  Usage · public pricing · self-serve

• 360dialog WhatsApp Business API

  "WhatsApp Business solutions that drive real results"

  Hybrid · public pricing · self-serve

Gallabox alternatives · Gallabox vs Twilio WhatsApp Business API · All WhatsApp Business APIs APIs

Each field above carries a numbered source - hover for a preview, click to jump here.

1. ↑Description: gallabox.com · gallabox.com
2. ↑Enterprise plan: gallabox.com
3. ↑Regions: campaignindia.in
4. ↑Sandbox: docs.gallabox.com
5. ↑MCP server: github.com
6. ↑SOC 2: docs.gallabox.com · docs.gallabox.com
7. ↑GDPR: docs.gallabox.com
8. ↑Published SLA: docs.gallabox.com
9. ↑Rate limits: docs.gallabox.com · gallabox.com
10. ↑Known restrictions: docs.gallabox.com · docs.gallabox.com

Every field change, who made it, and when - from our audited data pipeline and editors.

1. 2026-06-16 Summary Md: (none) → Gallabox is a WhatsApp-first omnichannel messaging platform that lets businesse…
2. 2026-06-16 Score Pricing Transparency: (none) → 85
3. 2026-06-16 Score Setup Speed: (none) → 60
4. 2026-06-16 Score Docs Quality: (none) → 25
5. 2026-06-16 Score Procurement Friction: (none) → 85
6. 2026-06-16 Score Trust Readiness: (none) → 23
7. 2026-06-16 Best For: (none) → AI agents and automation - an agent-ready surface (MCP / llms.txt), Teams needi…
8. 2026-06-16 Avoid If: (none) → You want to try it free before paying
9. 2026-06-16 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
10. 2026-06-16 Score Agent Friendliness: (none) → 50
11. 2026-06-16 Postman Collection URL: (none) → https://documenter.getpostman.com/view/17087523/Tzz7QJTJ
12. 2026-06-16 Has Structured Data: (none) → No
13. 2026-06-16 Robots Allows Agents: (none) → Yes
14. 2026-06-16 Status Page URL: (none) → https://status.gallabox.com
15. 2026-06-16 Docs URL: (none) → https://docs.gallabox.com/
16. 2026-06-16 Rendering: (none) → static
17. 2026-06-16 Llms Txt Present: (none) → No
18. 2026-06-16 Pricing Model: set to subscription
19. 2026-06-16 Has Published Pricing: set to Yes
20. 2026-06-16 Free Tier Available: set to No
21. 2026-06-16 Free Tier Details: set to 7-day free trial (no credit card required) plus a 3-day demo account with a sha…
22. 2026-06-16 Self Serve Signup: set to Yes
23. 2026-06-16 Requires Sales Call: set to No
24. 2026-06-16 Enterprise Plan Available: set to Yes
25. 2026-06-16 SOC 2: set to in_progress
26. 2026-06-16 HIPAA: set to No
27. 2026-06-16 GDPR: set to Yes
28. 2026-06-16 ISO 27001: set to No
29. 2026-06-16 PCI DSS: set to No
30. 2026-06-16 SLA Published: set to No
31. 2026-06-16 Data Retention Policy URL: set to https://gallabox.com/privacy-policy
32. 2026-06-16 Documented Rate Limits: set to Meta WhatsApp portfolio-based messaging tiers: 250 unique users/day (unverified…
33. 2026-06-16 Known Restrictions: set to Meta Business verification required for unlimited business-initiated conversati…
34. 2026-06-16 Auth Methods: set to api_key
35. 2026-06-16 Auth Docs URL: set to https://developers.gallabox.com/getting-started/authentication
36. 2026-06-16 API Style: set to rest
37. 2026-06-16 Versioning Scheme: set to none
38. 2026-06-16 Stability: set to ga
39. 2026-06-16 MCP URL: set to https://github.com/navayuvan-gallabox/gallabox-mcp-server
40. 2026-06-16 Quickstart URL: set to https://developers.gallabox.com/getting-started/overview
41. 2026-06-16 Idempotency Supported: set to No
42. 2026-06-16 Error Format: set to vendor-specific
43. 2026-06-16 Webhook Signing: set to x-gallabox-signature (HMAC-SHA256)
44. 2026-06-16 Webhook Events URL: set to https://docs.gallabox.com/developer-resources/webhook
45. 2026-06-16 Requires Verification: set to Yes
46. 2026-06-16 Slug: set to gallabox
47. 2026-06-16 Price Basis: set to month
48. 2026-06-16 Free Tier Limit: set to 14-day free trial, no credit card required
49. 2026-06-16 Launched At: set to 2020-01-01
50. 2026-06-16 Notable Customers: set to Apollo Hospitals, Sotheby's International Realty, Thrillophilia, Mall of Qatar,…

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