Interakt
"full-stack growth engine for marketing, sales, and support" built around WhatsApp, Instagram, and RCS messaging channels [1]
Interakt is a WhatsApp-first messaging platform for marketing, sales, and customer support, targeting e-commerce and D2C brands primarily in India and emerging markets. It provides a REST API with webhook support for sending template messages, interactive buttons, product catalogs, and inbound session messages, with rate limits tied to plan tier. Pricing starts at $12 per month, with a 14-day free trial and no sales call required, though API access is restricted to Growth plans and above. Note that Interakt applies a markup on Meta conversation fees on lower-tier plans, which Enterprise removes.
Best for / Avoid if
Best for: AI agents and automation - an agent-ready surface (MCP / llms.txt); Teams needing broad API coverage out of the box; Cost-sensitive teams - low, transparent entry price
Avoid if: You want to try it free before paying; You have strict compliance requirements
Scores
- 55 / 100Agent friendliness
- 85 / 100Pricing transparency
- 60 / 100Setup speed
- 30 / 100Docs quality
- 85 / 100Procurement ease
- 20 / 100Trust readiness
Pricing & procurement
- Pricing model
- Subscription [2]
- Published pricing
- ✓ Yes [3]
- Free tier
- ✗ No
- Free tier details
- 14-day free trial with sandbox mode (dedicated temporary WhatsApp Business number; limited to 2 unique users/day and 2 notifications/day in sandbox). Meta provides 1,000 free service conversations/month at the WABA level. Interakt does not offer a recurring $0 platform plan.
- Self-serve signup
- ✓ Yes [4]
- Requires sales call
- ✗ No
- Enterprise plan
- ✓ Yes [5]
- Minimum commitment
- Starter plan available on quarterly or annual billing only (no monthly option); Growth and Advanced plans available monthly, quarterly (8% discount), or annually (20% discount). [6]
| Plan | Item | Per | Amount | Source |
|---|---|---|---|---|
| Starter (monthly) | platform fee | month | $12 | source |
| Starter (quarterly) | platform fee — ₹3,499/quarter (~₹1,166/mo equivalent) | month | - | source |
| Starter (annual) | platform fee — ₹11,999/year (~₹999/mo equivalent) | month | - | source |
| Growth (monthly) | platform fee — ₹2,799/mo | month | $55 | source |
| Growth (quarterly) | platform fee — ₹7,699/quarter (~₹2,566/mo equivalent, 8% discount) | month | - | source |
| Growth (annual) | platform fee — ₹26,399/year (~₹2,199/mo equivalent, 20% discount) | month | - | source |
| Advanced (monthly) | platform fee — ₹3,799/mo | month | $69 | source |
| Advanced (quarterly) | platform fee — ₹10,499/quarter (~₹3,500/mo equivalent, 8% discount) | month | - | source |
| Advanced (annual) | platform fee — ₹35,999/year (~₹2,999/mo equivalent, 20% discount) | month | - | source |
| Enterprise | platform fee (custom) | month | - | source |
| Sales CRM | platform fee — ₹2,499/mo (separate add-on subscription) | month | - | source |
| Starter | per-conversation charge (marketing) — ₹0.882 incl. Meta fee + markup | conversation | - | source |
| Starter | per-conversation charge (utility) — ₹0.160 incl. Meta fee + markup | conversation | - | source |
| Starter | per-conversation charge (authentication) — ₹0.129 incl. Meta fee + markup | conversation | - | source |
| Growth | per-conversation charge (marketing) — ₹0.871 incl. Meta fee + markup | conversation | - | source |
| Growth | per-conversation charge (utility) — ₹0.150 incl. Meta fee + markup | conversation | - | source |
| Growth | per-conversation charge (authentication) — ₹0.128 incl. Meta fee + markup | conversation | - | source |
| Advanced | per-conversation charge (marketing) — ₹0.949 incl. Meta fee + markup | conversation | - | source |
| Advanced | per-conversation charge (utility) — ₹0.140 incl. Meta fee + markup | conversation | - | source |
| Advanced | per-conversation charge (authentication) — ₹0.127 incl. Meta fee + markup | conversation | - | source |
| Enterprise | per-conversation charge — Meta pass-through at cost, no markup | conversation | - | source |
| All plans | Interakt markup on Meta marketing conversations (up to 12.40%) | conversation | 12.4% | source |
| All plans | Interakt markup on Meta utility conversations (up to 39.13%) | conversation | 39.13% | source |
| All plans | Interakt markup on Meta authentication conversations (up to 12.17%) | conversation | 12.17% | source |
Capabilities
- Supported actions
- send_template_message, send_session_message, send_media, interactive_buttons, list_messages, quick_replies, cta_buttons, whatsapp_flows, catalog_single_product_message, catalog_multi_product_message, inbound_webhooks, message_status_callbacks, template_management, chat_assignment_api, broadcast_campaigns, chatbot_automation, user_track_api, event_track_api, get_users_api, payments_via_gateway_integration
- Regions
- global, India (primary market), Singapore, Indonesia, Brazil, UAE, Philippines, Africa
- Languages
- 70+ languages supported for WhatsApp message templates
- Input types
- text, template, image, video, document, audio, interactive buttons, list messages, quick replies, catalog / products, location, payment links
- Output types
- message_status (sent/delivered/read/failed), inbound message webhook, delivery receipts, conversation analytics, campaign analytics
- Webhooks
- ✓ Yes
- Sandbox / test mode
- ✓ Yes [7]
- SDK languages
- Unknown
- MCP server
- ✗ No
Trust & compliance
- SOC 2
- – Unknown
- HIPAA
- – Unknown
- GDPR
- – Unknown
- ISO 27001
- – Unknown
- PCI DSS
- – Unknown
- Published SLA
- ✓ Yes [8]
- Rate limits
- API rate limits by plan: Growth 300 requests/minute, Advanced 600 requests/minute, Enterprise configurable per Meta's limits. Public APIs unavailable on Starter plan. WhatsApp messaging tiers: 250 unique contacts/24h (unverified), 1,000 (verified), 10,000, 100,000, unlimited - based on Meta Business verification and quality rating. [9]
- Known restrictions
- Requires Meta Business verification to unlock messaging tiers above 250 unique contacts/24h, Template pre-approval required by Meta (up to 24-hour review), Interakt applies markup on Meta conversation fees for Starter/Growth/Advanced plans (up to ~39% on utility conversations); Enterprise plan offers no markup, Public APIs (webhooks, send API) restricted to Growth plan or higher - not available on Starter, 24-hour customer-service window applies for session/free-form messages, No data localization - WhatsApp data resides on Meta's Cloud API infrastructure in North America and EU, Sandbox mode limited to 2 unique users/day and 2 notifications/day during 14-day trial, Platform governed by Indian law (IT Act 2000); no explicit GDPR commitments, Terms of service SLA is 95% annual uptime (not 99.9%), Starter plan available on quarterly or annual billing only - no monthly billing option
Developer surface
Integration
- API style
- rest
- Base URL
- https://api.interakt.ai/v1/public/
- Version
- v1
- Versioning
- url
- Stability
- ga
- Auth methods
- api_key
- Error format
- vendor-specific
- Webhook signing
- Interakt-Signature (HMAC-SHA256, hex-encoded, prefixed with sha256=)
- Rate limit
- 300 / minute
Adoption & maturity
- Launched
- 2021-10-28
- GA
- 2021-10-28
- Notable customers
- The Pillow Company, Bare Anatomy, Superbottoms, Flo Mattress, Sleepy Owl, Priyaasi
Other WhatsApp Business APIs
Twilio WhatsApp Business API
"Enable businesses to engage customers through WhatsApp messaging and calling via programmable APIs" connecting "3+ billion users on the world's most popular messaging app"
Bird WhatsApp API (MessageBird)
"Engage customers worldwide with WhatsApp API" - Bird connects marketing, service, and operations teams with customers on the world's most popular messaging app through rich message templates, interactive elements, product catalogs, and one-click payments via a unified API platform.
Vonage Messages API (WhatsApp)
"The Vonage Messages API integrates with SMS, MMS, RCS, WhatsApp, Messenger, Viber, and Email allowing you to communicate with your customers on the channels they like." - Vonage Messages API enables businesses to send and receive WhatsApp messages via a unified multichannel messaging platform.
Infobip WhatsApp Business API
"Meta-authorized partner that provides businesses with secure access to WhatsApp's messaging infrastructure, enabling secure interactions, 24/7 customer support, and unique experiences at scale."
WhatsApp Cloud API (Meta)
"The Cloud API, hosted by Meta, allows you to implement WhatsApp Business APIs without the cost of hosting your own servers and also allows you to more easily scale your business messaging."
360dialog WhatsApp Business API
"WhatsApp Business solutions that drive real results"
References
- ↑Description: interakt.shop
- ↑Pricing model: interakt.shop · zoko.io
- ↑Published pricing: interakt.shop · respond.io
- ↑Self-serve signup: interakt.shop
- ↑Enterprise plan: zoko.io
- ↑Minimum commitment: gokwik.co
- ↑Sandbox: interakt.shop
- ↑Published SLA: interakt.shop
- ↑Rate limits: interakt.shop
Change history
- 2026-06-16 Summary Md: (none) → Interakt is a WhatsApp-first messaging platform for marketing, sales, and custo…
- 2026-06-16 Score Setup Speed: (none) → 60
- 2026-06-16 Score Docs Quality: (none) → 30
- 2026-06-16 Score Procurement Friction: (none) → 85
- 2026-06-16 Score Trust Readiness: (none) → 20
- 2026-06-16 Best For: (none) → AI agents and automation - an agent-ready surface (MCP / llms.txt), Teams needi…
- 2026-06-16 Avoid If: (none) → You want to try it free before paying, You have strict compliance requirements
- 2026-06-16 Scoring Methodology: (none) → Scores are computed deterministically from this profile's published, sourced fi…
- 2026-06-16 Score Agent Friendliness: (none) → 55
- 2026-06-16 Score Pricing Transparency: (none) → 85
- 2026-06-16 Rendering: (none) → static
- 2026-06-16 Has Structured Data: (none) → Yes
- 2026-06-16 Robots Allows Agents: (none) → Yes
- 2026-06-16 API Reference URL: (none) → https://www.interakt.shop/resource-center/api-campaign-on-whatsapp/
- 2026-06-16 Llms Txt Present: (none) → Yes
- 2026-06-16 Llms Txt URL: (none) → https://www.interakt.shop/llms.txt
- 2026-06-16 Pricing Model: set to subscription
- 2026-06-16 Has Published Pricing: set to Yes
- 2026-06-16 Free Tier Available: set to No
- 2026-06-16 Free Tier Details: set to 14-day free trial with sandbox mode (dedicated temporary WhatsApp Business numb…
- 2026-06-16 Minimum Commitment: set to Starter plan available on quarterly or annual billing only (no monthly option);…
- 2026-06-16 Self Serve Signup: set to Yes
- 2026-06-16 Requires Sales Call: set to No
- 2026-06-16 Enterprise Plan Available: set to Yes
- 2026-06-16 SLA Published: set to Yes
- 2026-06-16 SLA URL: set to https://www.interakt.shop/terms-of-service/
- 2026-06-16 Data Retention Policy URL: set to https://www.interakt.shop/terms-of-service/
- 2026-06-16 Documented Rate Limits: set to API rate limits by plan: Growth 300 requests/minute, Advanced 600 requests/minu…
- 2026-06-16 Rate Limit Requests: set to 300
- 2026-06-16 Rate Limit Window: set to minute
- 2026-06-16 Known Restrictions: set to Requires Meta Business verification to unlock messaging tiers above 250 unique …
- 2026-06-16 Auth Methods: set to api_key
- 2026-06-16 Auth Docs URL: set to https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-…
- 2026-06-16 API Style: set to rest
- 2026-06-16 Base URL: set to https://api.interakt.ai/v1/public/
- 2026-06-16 API Version: set to v1
- 2026-06-16 Versioning Scheme: set to url
- 2026-06-16 Stability: set to ga
- 2026-06-16 Quickstart URL: set to https://www.interakt.shop/resource-center/how-to-send-whatsapp-templates-using-…
- 2026-06-16 Error Format: set to vendor-specific
- 2026-06-16 Webhook Signing: set to Interakt-Signature (HMAC-SHA256, hex-encoded, prefixed with sha256=)
- 2026-06-16 Webhook Events URL: set to https://www.interakt.shop/resource-center/interakts-webhooks/
- 2026-06-16 Requires Verification: set to Yes
- 2026-06-16 Slug: set to interakt
- 2026-06-16 Price Basis: set to month
- 2026-06-16 Free Tier Limit: set to 14-day free trial, no credit card required; during trial limited to 10 unique u…
- 2026-06-16 Launched At: set to 2021-10-28
- 2026-06-16 GA Date: set to 2021-10-28
- 2026-06-16 Notable Customers: set to The Pillow Company, Bare Anatomy, Superbottoms, Flo Mattress, Sleepy Owl, Priya…
- 2026-06-16 Fields Not Found: set to gdpr, hipaa, soc2, iso_27001, pci_dss, sdk_languages, mcp_server_available, dep…
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curl -X POST https://apio.sh/api/feedback/interakt \
-H 'Content-Type: application/json' \
-d '{"kind":"review","rating":5,"body":"Your experience with this API…"}'Suggest a correction to a field (cite a source)
curl -X POST https://apio.sh/api/suggest/interakt/FIELD \
-H 'Content-Type: application/json' \
-d '{"value":"corrected value","citations":[{"url":"https://source.example/page","excerpt":"supporting quote"}],"note":"what changed and why"}'